Ricky Jordan's Auto Repair

Dan Murray

★★★★★

8 months ago

Overall a good experience. I needed repairs on my front suspension and my car drives much better now after they’d finished. Also they are reasonably priced and I drove away satisfied with their service when I got my car back.

chrisani burt

★★★★★

a year ago

I love Ricky Jordan’s! I’ve been taking my car there for at least 3 years. This is the only reliable, kind, and trustworthy auto shop I have been to! They are never trying to create problems so you can spend more money, instead they are doing their absolute best and fostering genuine relationships with their customers which certainly has had me coming back for years, and I’m sure it’ll be the same for you!

Jeffery Pate

★★★★★

3 years ago

Our son was traveling late at night from Birmingham, Al to Macon, Ga when his truck began to overheat. We were in the South Pacific Ocean and couldn't do a thing. My son called a towing company and I searched the web and saw the reviews Ricky Jordan had and when the tow driver suggested Ricky, I knew we were in good hands. Once they began work on the truck I was updated on what needed to be done and Terry kept me posted as the repair went on. The water pump and belt needed changing and the guys got it done in a timely manner, 1 day to be exact. Being an aircraft mechanic for the #1 airline in the USA and being 5,600 miles away, I needed a #1 auto mechanic team to help me out. In my opinion, Terry and the rest of the team at Ricky Jordan Auto are the #1 auto maintenance team on the Westside of Atlanta and when you're in need of vehicle maintenance, you should take your vehicle to Ricky Jordan.

Angel lopez

★★★★★

a year ago

Is Just a great place 😃 with professionals working on your vehicle. Great service and good attention to details. I highly recommend this place for repairs and diagnostics. Located on Veterans memorial highway Ricky Jordan Auto repair

Michael Wicker

★☆☆☆☆

a year ago

The engine in my truck started having major problems, so I towed it to Ricky Jordan's for repair. They got back to me (after diagnosing the motor with bad lifters) and told me they wouldn't open the motor up, and that the only work they could do for me was to install a new engine, a $3500-$4000 job. I went into the shop in person to pay my diagnostic bill, but I made it a point to speak with the technician responsible for the diagnosis so I could see what kind of tests he performed. They brought the technician out front but as soon as I started asking him questions the owner got very defensive and said the technician did things only under his direction, and he's been working on cars for over 40 years. The conversation turned to the possibility of rebuilding the engine, I disagreed with him that it needed a whole new engine, and he laughed in my face and told me I'd spend much more money going that route. He wished me luck and shook my hand before charging me $150 in diagnostic labor and sending me out the door. This interaction inspired me to learn everything I could about motors and how they operate, and how to professionally rebuild engines. The long story short is that he lied to me, rebuilding my engine was much cheaper than what he quoted me. Even with the couple of mistakes I made and rectified during the rebuild it was still well under $2k. And as it turns out, the lifters were fine, one of the heads had dropped a valve, which could have been detected with a simple compression test if the diagnosing technician had bothered to do his job. When a person needs a vehicle fixed they need to know exactly what's wrong, not a guess as to what it is, and if I had known then what I know now I would have never paid my diagnostic bill, because what am I paying for? They didn't do anything to diagnose the issue. It didn't help that when I simply went in to ask for more information the owner acted like some high-horse mechanical messiah that knew infinitely more than me because he's been turning wrenches longer. Do yourself a favor and take your automobile literally anywhere else to get fixed, you don't need a bogus diagnosis and you definitely don't need to be talked down to.

Nathan Langley

★★★★★

8 months ago

I was purchasing a used vehicle locally and Ricky and Brad took us in at 430 on a Friday to do a pre-purchase inspection. They were completely accommodating and the inspection was great with pictures and checks of the systems. I would use them as my regular mechanic if I was local. Brad even gave some pricing tips to help in negotiation with the dealer!

Trey Alston

★☆☆☆☆

Edited a month ago

It is funny how when I posted my review they took it down in September. These people are complete con-artists. They take advantage of people who don’t know much about cars. I went in to get the a/c on my car fixed. So the first time they worked on my car I noticed my car was making a squeaking noise. Never made that noise until their mechanic worked on it. But I was just happy to have my a/c fixed. The noise however kept bothering me. Then my a/c ran hot again. Went back to them a second time. They fixed my a/c but it still kept making that squeaking noise. Went a third time. Told me it was my serpentine belt. After that, still making the same squeaking noise. Went to them a fourth time. Still not fixed. I have spent a total of $2000 and they have not fixed the problem. Which by the way I spent most of that on my credit card because I trusted them that they was going to do me right and they didn’t. A family member of mines went to talk to them and Brad is going to lie to say that he did everything to help me and that they are not going to give me back my money. I have never met a bunch of low down people in my life. I will never ever go back to these people ever again and will tell everybody I know to not go here.

Katina Gray

★★★★★

11 months ago

Currently, I am waiting for my car to be inspected, and someone call me regarding the work and cost. I am writing before I find out because my experience up to this point has been top notch. The entire staff was friendly and honest about time. They arranged for in-house transportation to take me home. They will be my new mechanics moving forward.

Natalie Hebert

★★★★★

a year ago

My late husband’s family has been a long time customer, and I have followed their recommendation. They explain things well, and they’re clear on pricing. They do good work, and I have never felt pressured to have potentially unnecessary work/repairs done. Great local business. I never hope to need them, but I am glad we have them when we do need them! Good customer service. Communicative, polite, professional. And it’s always a good excuse to swing by Wallace Barbecue for a couple sandwiches when dropping off or picking up a vehicle.

Richard

★★★★★

7 months ago

Brad and Jim were great. Unfortunately my repair was not cost effective for the age of my Jeep. I appreciated their honesty and the help they gave me with the next step with my Jeep. Very fair price to diagnose the issues with my Jeep. Greatly Appreciated R. Ellis.

Rhea Jackson

★★★★★

a year ago

Even though they were terribly busy, I was treated as if I were their only customer. They thoroughly diagnosed the issues with my car, informed me of those issues, how much it would cost and how long it would take. They raised my car from the dead for a reasonable price with a variety of options to pay. I will be a repeat customer.

Hilda Delay

★★★★★

a month ago

A great place to get your foreign cars repaired and as a matter of fact ANY car‼️ You are greeted and treated with a great knowledgeable , courteous, and friendly service. Vehicle given in a timely manner.

Bedford Johnston

★★★★★

Edited 5 months ago

I am very pleased with the service I received. I recently brought my 2015 Volvo S60 to Ricky Jordan’s Auto Service after discovering a severe coolant system leak. Prior to this, I had taken the vehicle to Firestone, where unfortunately they were unable to assist and asked that we retrieve the car. That experience made the contrast at Ricky Jordan’s all the more remarkable. From the moment I arrived, I was impressed by the professionalism, openness, and warmth of the team. The facility itself is clean, welcoming, and well-organized. During check-in, several employees behind the counter greeted me, offered coffee, and made me feel genuinely valued as a customer. It was a refreshing experience. The repair took a couple of days, and throughout the process, communication was excellent. We received a comprehensive report outlining not only the current issue but also future maintenance priorities. The report was detailed, easy to understand, and incredibly helpful in planning ahead. When we picked up the car, the service was just as courteous and attentive as it had been on drop-off. It’s now been about a week since the repair, and the vehicle is running beautifully. We couldn’t be more pleased with the quality of work and the overall experience. We’re preparing to bring another vehicle to Ricky Jordan’s soon, confident that it will receive the same outstanding care. Hats off to the entire team—thank you for your exceptional service. Looking forward to doing business with you again very soon. Warm regards, Jasper Wilder

S. C.

★★★★★

3 months ago

I was in between a rock and a hard place with my classic late 70s model car. My car is very special because I inherited it. The crew at Ricky Jordan's went above and beyond for me. I will always take my vehicles to them. Great group with great skill. I am sincerely grateful for them.

Chelsie Wilson

★★★★★

5 months ago

Back in 2024, I took my Nissan Armada up to Ricky Jordan's Auto Repair because the catalytic converters were bad. Within 2 to 3 days the parts were ordered (at my approval/go ahead) and my car was ready for pick up. A year or less later, my check engine like came back on. I took it back here, not away of what was wrong. My car was there for a week but once the part was ordered 2-3 days my car was ready for pick up. I spoke with Jim and he let me know that my car was still under warranty. My car was repaired at no cost and the check engine light has not come back on. I am so grateful for this trustworthy auto repair shop. They are quick and great at communicating.

Ira Brezzell

★★★★★

3 months ago

I came from Alabama to visit my sister when I noticed a noise coming from my trucks front wheel area. Called all around had no luck as it was the day after Christmas. So when I got an answer here, I shot on over and they got me in and out in less than 20 min since it was a simple fix. Great customer service and knowledgeable technicians. 10/10 recommend!

Devon Brown

★★★★★

2 months ago

Ricky Jordan’s Auto Repair is top-notch. Affordable pricing, excellent customer service, and very time-efficient. Mr. Brad was amazing—professional, friendly, and knowledgeable. My Durango’s rotors feel incredible thanks to him and his team. I highly recommend them, even if you’re not in the Austell area. Worth the drive. Reliable, dependable, and I’ll be bringing all my vehicles here and referring others.