Rising Sun Automotive

Ryan Smith

★★★★★

3 months ago

I've used Rising Sun for assorted maintenance this year on my Mazda. Brake fluid, pads/rotors, oil changes, transmission services, etc. They're not the cheapest in town, but the quality of the work is very high, service advisors are communicative and easy going, and they stand by their warranty. Highly recommended for anyone looking for a shop that you can trust to do a great job and care about your car!

Jeffrey Pickett

★★★★★

2 months ago

I have a Subaru Ascent, higher on miles. My colleagues recommended them. Jeremy and the team took exceptional care of my engine leak (why me 🤣) I’m still having problems with my older car but I feel comfortable with the team. Nice folks…prices are what they are but they’re good Japanese car doctors 👍

Ted Scoufis

★★★★★

4 months ago

Was on a road trip and had an issue with my vehicle. They got me in that day and took care of it for a fair price. They were friendly and communicative. The online invoicing system was really slick.

dorr F

★★★★☆

a month ago

After having work done ( engine oil gasket) $650. I have returned to ask about a oil smell and a rattling noise upon starting , ( not found ) Then my engine lights all came on inside my vehicle ( ck engine )yet the light went out when I left it overnight. Nothing found . Except the tire pressure light is still on and unchecked and my headlight keeps loosening & going out even after he tightened it . Thats another mystery . Very helpful guys though.

Orion Sun

★★★☆☆

5 months ago

To start, I will say the work conducted is quality. I've yet to have an issue with replacements or services performed by the technicians at Rising Sun. I would say their services fall within the higher end of "reasonable" to overpriced. I've had, I believe, three trips here for services on my Toyota. The main reason for the three stars is my most recent visit was incredibly frustrating and the first two times were frustrating still. Each time I've made an early morning appointment, twice I had to pickup the following day and was notified of such very late into the afternoon. Furthermore, at the time of dropoff I get told "should be done today!" The jobs I've requested have been completed in half a day at other shops I've been to. Why even bother making an appointment if I'm not gonna have my car back within the quoted time frame? Once, the technician left a roughly 18" long wrench still attached to my steering rack that I coincidentally found cause I felt like inspecting. The response from Rising Sun did not illicit concern or sympathy. What if that wrench flew off on the highway? Got stuck in my suspension? Bounced off the ground and hit another car? They simply said 'bring it back and we'll take if off'. No apology for more time I have to spend for a mistake of the shop? On a separate occasion I found an empty bottle for power steering fluid in my air intake box with a rising sun inventory sticker on it. I did not have any work done on my power steering. Just sloppy. I've had my car over 20 years and not once has a mechanic left a tool or trash in my car. My most recent trip was the most frustrating. I bring my car in for a oil change, opt-in for adjustment on my rear drum brakes. I get a call that a front brake hose ruptured when they were testing? What did I get? A bill for $700 to take off four nuts to replace the two hoses and a brake flush. Outrageous price. No apology for rupturing the hose in store, no offer of discount for their mistake, nothing. I can't say I was pleased with this. It has been satisfactory performance up until this. I'm not sure I can recommend Rising Sun based on my experiences.

Samantha Bankson

★★★★★

3 months ago

Never in my life have I felt more taken care of and respected as a female in a mechanic shop. They were cost effective, kind, quick, knowledgeable, and explained everything I had questions with. Jeremy is a 10/10 guy!

Rhea Easton

★★★★★

3 weeks ago

This is the only place in Austin to take your car for diagnoses and repairs. These guys are honest and know how to fix things, not just replace parts and sell you things you don't need. I have done business with them for almost 14 years and will keep coming back.

Kasey Ryan

★★★★★

6 months ago

If you’re searching for an auto repair shop, I highly recommend Rising Sun Automotive. I’ve been a customer of the North location for several years, trusting them with everything from oil changes to major repairs. When my Toyota Corolla broke down in downtown Austin — the shifter cable broke — I asked AAA tow it to the South Lamar location, even though it wasn't my usual shop. John and his crew at Rising Sun on South Lamar were so kind and thorough. They took amazing care of my vehicle, and on top of that, they were incredibly patient as I asked questions while also navigating a personal emergency at the same time. I cannot stress enough what a relief it is to have mechanics who are professional, knowledgeable, and genuinely good. Hearing stories from friends about poor experiences with dealerships and automotive chains, I’m so grateful for this positive experience I’ve had with Rising Sun. Support a small local business and give Rising Sun a call.

L Hart

★★★★★

6 months ago

I had an outstanding experience at Rising Sun Automotive. Had my daughter’s suv checked out before a trip across country. John and team did a thorough inspection and highlighted what needed to be handled asap and what could wait. They were all honest, friendly, very courteous and completed the job quickly for a fair price. Couldn’t ask for more. Highly recommend.

Chelsea Flores

★★★★★

3 months ago

Great experience with the guys at Rising Sun! I brought my Honda Civic in because it started leaving drops of oil in my driveway. Fair pricing and they were happy to answer my questions.

Mike Ciccarelli

★★★★★

2 months ago

Rising Sun was very quick to diagnoses the problem with my vehicle and fix the problem. I had it towed to the shop on a Friday and got my vehicle back on the following Monday. Great service!

Bobby Briggs

★★★★★

3 months ago

Highly recommend the guys at Rising Sun for any services. Quickly turned around a number of parts for my 4Runner. Very professional and communicate thoroughly.

Shannon Finch

★★★★★

7 months ago

I've been to this shop twice and they are kind, knowledgeable, quick, fair & efficient. They take phone calls in a reasonable time and go above and beyond to provide a solution, even if that means referring you to another shop. Both times I've went I have had no problems with my Honda CR-V after their services. I would recommend Rising Sun to anyone having car trouble.

Steve Kane

★★★★★

a month ago

Clear comm’s, straight forward estimate, fast and quality completion. The team is professional and friendly. They take wonderful care of my precious RAV4

Ivan Compean

★★★★★

2 months ago

I was missing a tire valve stem cover. I went in for an oil change and they replaced it without even having to ask. Their attention to detail is incredible! Thanks for making sure my car is road trip ready.

Cody Hicks

★★★★★

7 months ago

Top notch service, took my 2018 Subaru to 4 different shops and the dealership all diagnosing and quoting completely different things. Took it to rising sun, they found and fixed the issue and had me back behind the wheel within a matter of days and saved me thousands of dollars in unnecessary repairs. My car has been driving great since, I will not be taking my car anywhere else from now on.

Ryan Taluban

★★★★★

5 months ago

I’ve taken my car into both the North and South locations. At this point I think they’ve serviced nearly every major part of my Subaru, from brakes to transmission, etc. Fair prices and quick service. I generally go for routine maitenance. I drop off early in the morning and they always have it ready by end of day, depending on the job required.