Rising Sun Automotive

Steve Kane

★★★★★

a month ago

Clear comm’s, straight forward estimate, fast and quality completion. The team is professional and friendly. They take wonderful care of my precious RAV4

Shannon Finch

★★★★★

7 months ago

I've been to this shop twice and they are kind, knowledgeable, quick, fair & efficient. They take phone calls in a reasonable time and go above and beyond to provide a solution, even if that means referring you to another shop. Both times I've went I have had no problems with my Honda CR-V after their services. I would recommend Rising Sun to anyone having car trouble.

Bobby Briggs

★★★★★

3 months ago

Highly recommend the guys at Rising Sun for any services. Quickly turned around a number of parts for my 4Runner. Very professional and communicate thoroughly.

Mike Ciccarelli

★★★★★

2 months ago

Rising Sun was very quick to diagnoses the problem with my vehicle and fix the problem. I had it towed to the shop on a Friday and got my vehicle back on the following Monday. Great service!

Chelsea Flores

★★★★★

3 months ago

Great experience with the guys at Rising Sun! I brought my Honda Civic in because it started leaving drops of oil in my driveway. Fair pricing and they were happy to answer my questions.

L Hart

★★★★★

6 months ago

I had an outstanding experience at Rising Sun Automotive. Had my daughter’s suv checked out before a trip across country. John and team did a thorough inspection and highlighted what needed to be handled asap and what could wait. They were all honest, friendly, very courteous and completed the job quickly for a fair price. Couldn’t ask for more. Highly recommend.

Kasey Ryan

★★★★★

6 months ago

If you’re searching for an auto repair shop, I highly recommend Rising Sun Automotive. I’ve been a customer of the North location for several years, trusting them with everything from oil changes to major repairs. When my Toyota Corolla broke down in downtown Austin — the shifter cable broke — I asked AAA tow it to the South Lamar location, even though it wasn't my usual shop. John and his crew at Rising Sun on South Lamar were so kind and thorough. They took amazing care of my vehicle, and on top of that, they were incredibly patient as I asked questions while also navigating a personal emergency at the same time. I cannot stress enough what a relief it is to have mechanics who are professional, knowledgeable, and genuinely good. Hearing stories from friends about poor experiences with dealerships and automotive chains, I’m so grateful for this positive experience I’ve had with Rising Sun. Support a small local business and give Rising Sun a call.

Rhea Easton

★★★★★

3 weeks ago

This is the only place in Austin to take your car for diagnoses and repairs. These guys are honest and know how to fix things, not just replace parts and sell you things you don't need. I have done business with them for almost 14 years and will keep coming back.

Samantha Bankson

★★★★★

3 months ago

Never in my life have I felt more taken care of and respected as a female in a mechanic shop. They were cost effective, kind, quick, knowledgeable, and explained everything I had questions with. Jeremy is a 10/10 guy!

Orion Sun

★★★☆☆

5 months ago

To start, I will say the work conducted is quality. I've yet to have an issue with replacements or services performed by the technicians at Rising Sun. I would say their services fall within the higher end of "reasonable" to overpriced. I've had, I believe, three trips here for services on my Toyota. The main reason for the three stars is my most recent visit was incredibly frustrating and the first two times were frustrating still. Each time I've made an early morning appointment, twice I had to pickup the following day and was notified of such very late into the afternoon. Furthermore, at the time of dropoff I get told "should be done today!" The jobs I've requested have been completed in half a day at other shops I've been to. Why even bother making an appointment if I'm not gonna have my car back within the quoted time frame? Once, the technician left a roughly 18" long wrench still attached to my steering rack that I coincidentally found cause I felt like inspecting. The response from Rising Sun did not illicit concern or sympathy. What if that wrench flew off on the highway? Got stuck in my suspension? Bounced off the ground and hit another car? They simply said 'bring it back and we'll take if off'. No apology for more time I have to spend for a mistake of the shop? On a separate occasion I found an empty bottle for power steering fluid in my air intake box with a rising sun inventory sticker on it. I did not have any work done on my power steering. Just sloppy. I've had my car over 20 years and not once has a mechanic left a tool or trash in my car. My most recent trip was the most frustrating. I bring my car in for a oil change, opt-in for adjustment on my rear drum brakes. I get a call that a front brake hose ruptured when they were testing? What did I get? A bill for $700 to take off four nuts to replace the two hoses and a brake flush. Outrageous price. No apology for rupturing the hose in store, no offer of discount for their mistake, nothing. I can't say I was pleased with this. It has been satisfactory performance up until this. I'm not sure I can recommend Rising Sun based on my experiences.

dorr F

★★★★☆

a month ago

After having work done ( engine oil gasket) $650. I have returned to ask about a oil smell and a rattling noise upon starting , ( not found ) Then my engine lights all came on inside my vehicle ( ck engine )yet the light went out when I left it overnight. Nothing found . Except the tire pressure light is still on and unchecked and my headlight keeps loosening & going out even after he tightened it . Thats another mystery . Very helpful guys though.

Ted Scoufis

★★★★★

4 months ago

Was on a road trip and had an issue with my vehicle. They got me in that day and took care of it for a fair price. They were friendly and communicative. The online invoicing system was really slick.

Jeffrey Pickett

★★★★★

2 months ago

I have a Subaru Ascent, higher on miles. My colleagues recommended them. Jeremy and the team took exceptional care of my engine leak (why me 🤣) I’m still having problems with my older car but I feel comfortable with the team. Nice folks…prices are what they are but they’re good Japanese car doctors 👍

Ryan Smith

★★★★★

3 months ago

I've used Rising Sun for assorted maintenance this year on my Mazda. Brake fluid, pads/rotors, oil changes, transmission services, etc. They're not the cheapest in town, but the quality of the work is very high, service advisors are communicative and easy going, and they stand by their warranty. Highly recommended for anyone looking for a shop that you can trust to do a great job and care about your car!

Jeannette Stephenson

★☆☆☆☆

8 months ago

POOR SERVICE & Management. Reason for vehicle maintenance POWER STEERING SYSTEM. Less than 200 miles driving shortly after getting my powering steering repaired my vehicle was worse off prior to repairs! Recommended additional preventative maintenance in additional to repairing existing power steering system. I mistakenly agreed on all recommendations without any hesitation mistakenly trusting Rising Sun on Lamar. Spending $2,100 my power steering failed. Returned vehicle to shop repairing perhaps faulty labor or parts. Upon further text messages regarding repairs Power Steering required repair. I kindly requested for mngr. JOHN (owner)responded I am not a crystal ball and can’t tell you when a mechanical failure occurs! Taking advantage of female customer is highly disrespectful! Rising Sun inability on accountability is highly unacceptable. John offered $150 discounted bill. He later refused to acknowledge my concerns on repairs spending a total of $4,500 for a single repair issue that was not fixed. The lack of customer service , refusing service on my vehicle and demanding to pick up is inexcusable behavior! Paid $2,100 for a vehicle that no longer is drive able and treated poorly!

L H

★★★★★

2 months ago

Took my car to Rising Sun Automotive for a stuck rear plate and they were awesome. The screws were completely seized, but Jeremy and Heath handled it and got everything fixed. Super nice, helpful, and professional. Definitely recommend!

victor njeru

★★☆☆☆

6 months ago

To start out anyone who says this is mom and pop is deluded. The shop has been sold. for years from the original guy. Furthermore, they quoted me 1900 which was later reduced to 1600. Which is insane considering thats 300 they just randomly decided against. My issue was with the radiator and they fixed it quick which is the only reason I have them a star. However, they either gave me a used radiator or completely spilled coolant over the one they replaced Afterwards they removed the panels in my car and broke them. Which is unacceptable for “quality” mechanics. Personally I will never go here again, it was a mistake since I believed the reviews earlier. Had significantly cheaper quotes my car was just totaled and undrivable so had to keep it either way them. TLDR: Fix your car fast but break other parts and overcharge you for the experience. Also pretty sure they gave me a used radiator.