RNR Tire Express

TSP ShinyDeoxys

★★★★★

a month ago

My car needed some new wheels and tires so I went in to RnR and Shawn got me hooked up with a great deal. They had me in and out with a new set of wheels and tires in about an hour. They did really good work and were very quick about it while being the friendliest people I’ve ever met. I would give them more than 5 stars if I could! Highly recommended if you need new wheels and or tires for your vehicle.

JC Erkert

★★★★★

3 weeks ago

Very good place of business, very good service, come see Jesse and the crew at RnR Tire, you won't be disappointed. The atmosphere is very friendly and they will work with you. They bring the customer service that makes the process simple and will ease any stress of making any purchase.

Allison Blake

★★★★★

3 weeks ago

Jesse Cates is a wonderful guy! He worked with us well to get our rims and tires replaced! I would recommend this place to anyone and everyone!! Come see Jesse if you want anything done!

Zane Sturdevant

★★★★★

2 months ago

As soon as I walked in Jessie at the front desk made me feel extremely welcome. After about 5 minutes my they took my car back to the shop. My flat was repaired and I was on my way within 15 minutes. Great first experience at RnR tire, I will be using them from here on out.

Leo Rose

★★★★★

a month ago

New customer here! Shawn helped me, he is the best person to do business! He was also funny and nice, if you’re needing new tires check out R&R and ask to speak to Shawn!

Shonda Patton

★★★★★

3 months ago

Jesse and the staff were amazing! The process was explained and I was done in record time. It was well worth the visit. If you need good tires and outstanding service definitely come see the Fayetteville team!

Josh Kuebler

★☆☆☆☆

Edited 3 weeks ago

DO NOT TRUST THIS COMPANY! They lied to me and mislead me from the beginning! They told me if I paid cash for my tires that there was no warranty. I even offered to pay cash that day, but they told me I wouldnt get the warranty if I paid cash. They told me I HAVE to sign a contract to get the warranty. Then they charged me $298.86 per tire, which is $121.28 more per tire (before tax) then what walmart sells them for $177.58. Its almost like they just picked a number, and thats what they charge you (Americus Rugged ATR All Terrain LT 285/70/17). Photos are attached supporting these facts. The manager told me that walmart was wholesale pricing. Since when has walmart ever sold wholesale to anyone? The fact is they are EXTREMELY DISHONEST and the worst experience I've had ever with a business. The finance manager told me if I paid my tires of early, they would deduct the processing fees for the months I would not be paying. That was a lie. They also took a $20 deposit when I initially got the tires but still charged me the full price plus tax. They stole $20 of my money because they never credited me for the $20 deposit I made. They charged me FULL PRICE plus TAX with no credit for that initial deposit. They told me as long as I made one payment on contract, I could pay them off the next day and then I would get my company wide basic lifetime warranty for flats and repairs. If you Google their company policy it clearly states you will get this warranty when you pay cash for tires as well. So why does this franchise get to decide not to give customers the franchise wide warranty? When I went in to pay the tires off then they told me that wasn't going to happen, and all that mattered was that I signed the contract. That is ILLEGAL to mislead customers into signing contracts to be able to charge them more fees. Then they deny the agreements and warranty that was previously discussed. I have made a couple of attempts to reach the Vice President of Franchising with no luck on a call regarding this matter. I will be reaching out to legal counsel regarding this matter to discuss the $20 that was taken, the price gouging, bold face lies, and missleading customers into signing contracts! They made the comment several times about how they dont have many customers anymore. We'll when you conduct yourselves and business in shady practice, theres a good chance no one will want to give you repeat business! The military discount they offer, (which I never recieved) is a JOKE! They told me it was a dollar and some change for spending $1312.00! What a way to say thank you for our service, you might as well not offer a military discount! DO NOT TRUST THIS BUSINESS WITH YOUR HARD EARNED MONEY! ****For some reason it wont let me respond to their response, so I will put my response here. I didn't expect anyone to validate this interaction. The reason I couldn't return the tires that day, was because im having injectors put in my truck. I cant bring you the tires when I have my injectors pulled out of my truck. I never threatened anyone, thats another lie. I may have had choice words to use when standing up for myself, but I never threatened anyone. I never asked for a refund for the difference. What i asked about is why your company wanted to charge $121.28 more per tire. Your warranty is not worth a total of $485.12 for 4 tires, on top of competitor prices. What i asked about was getting my warranty when i paid cash that day, (because it was the quickest way to cut ties). I was told it would not be honored because I wanted to pay them off entirely, not over the full term of the contract with included fees. I benefit nothing by taking the time to give my honest review of my experience with this company. I just want you the reader, to make your own informed decision. I would say this one thing, DO YOUR OWN RESEARCH! Look at ALL the reviews and make your own decision. Patterns are present, im not the only one who have had these similar issues. Best of luck to whomever is considering spending your money with this company.****

Dakota Bendickson

★★★★★

5 months ago

A recent visit with some family left me with a tire in need of a patch. I ended up coming here on a whim, and I'm thankful that I did. The Owners and workers were very polite and respectful and took care of my tire within a good time frame. On top of that they gave me the patch for free, only asking for me to take a moment to review them online. Their act of kindness sparked the same in me, leading me to take that money I would of spent on the patch and give it as a tip to a fast-food worker when I went out to lunch. Thank you For your service, and I look forward to returning to you all in the future.

Lisa Stuart

★★★★★

4 months ago

This was my second time buying tires with RNR. Shawn remembered me from 2-3 years ago, and was extremely helpful and fast. He is a stellar salesman who prioritizing making customers feel welcome and getting them affordable tires without any hassle or long waits. Going over paperwork with Tara was a breeze, she is super friendly and eager to help. She makes the payment process quick and easy. I will 100% be back anytime I need tires, rotations, or alignments.

Jada Glass

★★★★★

5 months ago

Great people. I got a flat one morning called them and asked if they can get me in, and once I got to the place they were quickly on it. Unfortunately I needed a new tire, and Jesse was great at helping me go over my options and set me up with 4 tires and protection plans. I was literally in and out within an hour 1/2.

Wesley Bolinger

★★★★★

6 months ago

I punctured a one of my tires on Tuesday. When I plugged it I noticed I was really needing a new set. I will say I have always been able to just go and purchase new or used tires but right now that was out of the question. I walked into RNR and Shawn greeted me at the door. He checked out the size of my tires and let me know what they had in stock and price it would cost. I agreed because it's an affordable agreement. Shawn directed me to Jesse and he helped me complete the first steps of paperwork. Tara my account rep explained everything in a way that was very understandable. I was only at RNR for about and hour and a half. Shawn, Jesse and Tara were very professional. I will recommend anyone I know needing tires but can't afford over $1000 up front. Thank you for your great customer service.

Rene' Moore

★★★★★

a month ago

Jesse Cates helped me get new tires and it was the best experience I’ve had buying tires! Very professional and kind and answered all of my questions! I will definitely be back.

Justin Wells

★★★★★

2 months ago

Jesse really helped me out in a bind after slipping on some ice. I walked in, he had tires on the ready, and made the experience a breeze on an already stressful morning. His knowledge, professionalism, and communication was noticed and appreciated.

Tony Anthony

★★★★★

4 months ago

Jesse and the team at RNR Fayetteville are awesome! Fast and Friendly service. Highly recommend!

Juan Quintero

★★★★★

3 months ago

Shawn is the guy to go. He will definitely help you out. He set me up with Jesse and gave us a great service like always.

Anna Holloway

★★★★★

7 months ago

This is the second time I have chosen RNR for my tires. I am not a bit disappointed about my decision. Shawn at the front was amazing and very helpful. I didn't get the lady in the office's name but she was also very helpful. She explained every detail in the contract for me. The 2 together as a team for a business like this is a dynamic duo. Love this place! I definitely recommend it!

Gabby Easter

★★★★★

2 months ago

Okay so I am so late doing this review! But Jesse was amazing he went out of his way to find the all terrain tires I needed for my van!!! Tara was also a major help with paper work!! Every single person was extremely helpful and nice and friendly!!! Everyone deserves a raise at this RNR!!!! And vacations are a necessity