About Business
Conveniently located in Mountville, PA, Roberts Automotive Inc. has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto tune up service, Brake shop, making them a top-choice Car Repair specialist in Lancaster. Backed by 97 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Mountville, PA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Roberts Automotive Inc. is the go-to destination for quality and service in Mountville, PA.
Google Reviews
Lynda Hudzick
★★★★★
13 years ago
My husband and I were VERY pleased with thel service we experienced. We were even provided with a rental car while my car was being serviced. The staff was courteous and professional and answered all our quesitons - even the silly ones! I love my beetle and will only trust it to Roberts because they 'get' we VW people!
Matthew Brubaker
★★★★★
13 years ago
We've been taking our VW Jetta to Roberts for the past three years, and we've had nothing but positive experiences. They are quick to communicate with us and to update us on our vehicle. The prices are always fair, and they often send out coupons for promotions and discounts. We've recently moved to a different area in the county, but we still plan to take our Jetta to Roberts.
Matthew Witkovsky
★★★★
☆
14 years ago
I love this garage! They hurried my repairs through when I was in a jam and my car broke down. They hurried me in for a quick oil change before work and they send out frequent specials/discounts. They do a routine check of your car and keep those notes on record to remind you when you need something done to your car to keep it in good maintenance. The only draw back at all and the only reason I didn't give a 5 star is they are a little more pricey than some of the other garages around the area.
Christine Frey
★★★★★
a year ago
Great customer care! It’s hard to find a good mechanic but Troy is awesome! Very fair prices and trustworthy!
Eric Li
★★★★★
5 years ago
Honest and fair price to replace struts on my 2017 BMW, I was wondering if one of the bearing need to be replaced and they told me there is no safety concern so may as well to wait. It was a way better experience from the local BMW dealership. Big thanks to Dave spent hours with my warranty company, and got the car ready on the date promised. I’m going back for all my cars.
Brian Mattern
★★★★★
13 years ago
The staff is very friendly and they work with your schedule as well as showing that they really care about your needs. I had an emergency one day, and they were able to take a quick look at my car to give me some immediate feedback which was very helpful. I feel as though they want to do everything to make sure I am a happy customer. Other places just want to get you in and out.
michele
★★★★★
13 years ago
I highly recommend Robert's. I have taken both my Audi A6 and VW Passat to them for years. They have performed routine maintenance and repaired significant issues in a timely and professional manner. The ability just a loaner car adds a great deal to the convenience. Work has always been completed for the estimate or less!
penn manor
★★★★★
13 years ago
Roberts Automotive ALWAYS goes above and beyond when working on our vehicles. No matter what it takes, they will go the extra mile to make sure you are more than pleased with the work and repairs they've completed on your vehicle. Christine is especially helpful, as well as Troy. Great service, great people, dependable and trustworthy!
Jim Goudie
★★★★★
11 years ago
I've been going to Roberts for quite a few years now... I've been very satisfied: they have all been very courteous, helpful, and 'backup' their work. I'm looking forward to their help in getting our 2000 Passat from 206,000 miles to over 300,000 :-)
Josh
★★★★★
13 years ago
I bought a used VW over a year ago and have had it to several different garages in the area. I could never go more than 3 weeks after picking the car up before the engine light came back on and I'd have to take it back in for another repair. After I was referred to Roberts though I've never had to take my car in for anything other than general maintenance. They clearly like to show that they care about their customers by being honest and thorough with their work.
James D
★★★★★
11 years ago
Service and communication was excellent; my 2000 Audi A6 2.7T was in their shop for almost two weeks, which was necessary given the work that the car needed. Given that I did my homework on my car and have a limited understanding of the parts and what it needed, I was able to communicate with the staff regarding repairs; they were extremely helpful. The car needed extensive work (full upper control arm kit, rear control arms, both front axles, brake rotors, etc), and the results were/are excellent; the car drives like it's brand new. Robert's Auto finished work on the car and came within the price estimate they gave me when they requested authorization to replace what was needed. Whenever my car needs work that I cannot do at home, Robert's Auto is where I'll take my car. They just gained a loyal customer when it comes to yearly state inspection.
Sara Abaskharon
★★★★★
3 years ago
I had a really dangerous misfire and I needed to fix it in just 2 days cause I drive long distances for college and work. Roberts Automotive understood the situation and they tried to squeeze me and get my car fixed in just 2 days for a fair price and I am very thankful for their understanding. I will always recommend them
Larry Ciarrocca
★★★★★
Edited 5 years ago
I have been getting all of my Mercedes serviced at Roberts for probably the last 6 years. They provide top grade service for a fair price. They are very helpful and easy to work with.
Sharon Slieker-Jay
★★★★★
13 years ago
Reliable, trust worthy, honest and knowledgable.....these are just some of the words that sum up Robert's Automotive. I have been taking both our cars there for years and would highly recommend them to anyone. All the staff are friendly and approachable, they explain in detail any repairs that need to be done. I always come away with the satisfaction that the work was completed at a high standard and at a price that matched.
Mary Falardeau Jacobs
★★★★★
11 years ago
I've just discovered Roberts recently and I'm so glad I did. The service was fantastic. Everyone I spoke with was professional, knowledgeable and very willing to help. The service was done quickly, completed on time and they went the extra mile with a follow up phone call a few days later. I can't imagine going anywhere else for Audi service in Lancaster.
Brian Ulrich
★★★★★
Edited a year ago
Edit 2024_10_09 I came back to have my other vehicles inspected, after not using Roberts for the last few inspections. I still feel the same way that Roberts have Class A customer service and they care about their customers. Obviously they have to make money or they wouldn't be in business, the prices are reasonable, and they don't try to upcharge you for stuff you don't need. I could send my 65 year old mother there and know that they wouldn't try to rip her off by changing the flux capacitor. Old Review I was looking for a new inspection station for my car, I had a very positive experience at Robert's, I didn't feel ripped off and the repairs were reasonable and done fast. I will continue to repairs and inspections here. Very nice mechanics.
Caledonian 999 Caledonian 999 (Caledonian 999)
★★★★★
2 years ago
This is the only auto shop that I trust after being ripped off elsewhere. I can vouch: Roberts' staff and techs are helpful, polite, honest, fair. Their prices are more than fair. They treat you and your car with respect. I'm really glad I found them!
Sadie Herzing
★★★★★
5 months ago
No problems what so ever. Easy process. Nice staff. I would recommend.
LaNeicia Meyer
★★★★★
9 months ago
The most honest mechanic I've ever met. Timely, fair, and reasonable prices. He not only services our BMW's, but also all 4 of my children's cars. I highly recommend this business!
Sandy Bird
★★★★★
3 months ago
Outstanding customer service. The entire team is so friendly, helpful and professional. Their attention to detail and patience is stellar. The service technicians, I consider, masters of their skill sets. I highly recommend Robert’s Automotive!
