Santa Barbara Autowerks, Inc.

Nicole Burdock

★★★★★

5 years ago

I am so grateful to have found SB Autowerks for a variety of reasons. I just relocated back to the area and had yet to find MY mechanic. Being new to the area, I didn't have many friends to turn to for suggestions, which left me relying on reviews - and my gut. Peter and his crew came through in a serious moment of need! On a day they were slammed with work they fit me in, told me I'd have my car back the next day and actually had it ready the SAME day I dropped it off! They were efficient, FAST, gave me an honest price (and stuck to it! no 'surprise' additional costs!), and simply did overall great work on my VW GTI. I wholeheartedly recommend them and would give 6 stars if I could.

Myles Connolly

★★★★★

7 years ago

Love my Audi, always nervous to hand it over to someone I don't know. Hector and the team at SB Autowerks were highly recommended and came through for me. Super pro, very efficient, treated me and my car very well.

Jonathan Feinstein

★★★★★

4 years ago

Hector and Peter saved the day for my girlfriend and I! These guys were probably the most honest mechanics I’ve ever met! I just wished we lived in the area because Autowerks would be my new go to shop! We were driving up to Santa Barbara for a weekend getaway from Long Beach. We were about 5 miles from our destination when suddenly we heard the loudest bang underneath our car (like someone hit it with a baseball bat multiple times). Unfortunately, we drove over a car jack on the middle of the 101 freeway! The cars in front of us drove over it with ease but I guess our Audi was lower than the other cars and didn’t have the same clearance. Immediately we noticed that the car was shaking when we pushed on the gas pedal. We exited the freeway and didn’t see anything hanging and no fluids were leaking so we tried to drive again and it felt like the drive shaft was going to fall out from underneath our car. Needless to say, it did not feel safe to drive so we had it towed to a nearby Mechanic (Autowerks). It was around 1pm on a Friday, thankfully Peter agreed to squeeze us in and take a look. We went to grab some food while they investigated what was going on. I was fully expecting a diagnoses that was going to cost me an arm and leg, especially since we’re from out of town and had no other options. Most mechanics could have easily taken advantage of that, but not Peter and Hector. After having the car all afternoon, we received a call around closing time saying that they fixed the issue!!! We were completely surprised! Peter said that they found multiple impact points under the body/support braces but no damage to the engine, transmission or driveshaft. They repositioned the chassis brace, tightened everything up and the vibrations and shaking stopped! They drove it around a bit to make sure and the vibrations did not return! Our bill was only $160!!! I can’t thank Peter and Hector enough for their honesty and saving our weekend getaway! We were stressing out so badly, trying to figure out how we were going to make it back home and figure out if we needed to buy a new car or spend a bunch of money to get this one fixed. It could have been a lot worse but thanks to them we didn’t have to worry about that anymore and we were able to enjoy Santa Barbara and drive away safely with money still on our pocket! I highly recommend them to anyone in the Santa Barbara area!

Yaskin Solano (YaskinSolanoBJJ)

★★★★★

7 years ago

Hector and crew were able to help me out unexpectly without problem. They were able to diagnose and fix the issue my VW had. Fast and honest service is what I feel I got so I am extremely happy. I can recommend SB Autowerks to all my fellow German car owners without a doubt. Go Autowerks for great service done by great humans.

Travis Koski

★★★★★

4 years ago

Took my 2006 e90 BMW 330i that I just bought there to repair what I only thought was 1 oil leak I was told about prior to buying it. Turns out it was much more than that. Hector was very prompt and honest about what the car needed and why, and ultimately left the control in my hands about what I wanted to fix on the car. No silly games, or attempts at selling me services the car didn't need. Clearly this team takes pride in what they do, plus they are car enthusiasts(such as myself) which made me feel like I wasn't just a number in their system and rather a driver who's machine was in good hands. No more oil leaks, and will definitely be back for any other service needed down the road.

Bianca Calhoun Lager (Bianca Lager)

★★★★★

7 years ago

SB Autowerks is the best mechanic in SB. My husband and I have taken each of our cars to Pete and Hector for over a decade now and their work is honest, thorough and the best quality. They are one of the main reasons I was able to drive my Mustang for 12 years before selling it in perfect condition! Your car is always in great shape here and Hector and Pete make sure to keep you in the loop so you know what's happening with your vehicle and what the options are. Don't hesitate if you're considering giving them a try!

Olivia DeLaura

★★★★★

5 years ago

Hector and his team are invaluable! Their service is really beyond compare—always quick, transparent, and communicative about your car’s needs. They’ve been a godsend since there’s no VW dealership in Santa Barbara, and I couldn’t be more pleased with my experiences at SB Autowerks. Couldn’t recommend them more!

A Lampson

★★★★★

2 years ago

Great work, communication, service & pricing. I’ve trusted Peter, Hector & Ed for over a decade with my VW Tourag. They are always efficient, cost effective and work to be sure I understand the impact of any recommendations. Appreciate y’all - thank you for all yo do!

Cameron Yoshimura

★★★★★

a year ago

Excellent experience here! Hector fit me in to a busy schedule day of for pads and rotors. Work was done quickly and transparently. Very much appreciate their service.

Carolina M. Camargo

★★★★★

4 years ago

I am very pleased with all the work they did on my car, and for the excellent customer service. I had a Passat 2003 and I always took it there since I bought it. Hector and his team were always very professional, they always did a full check up on my car, and they always did what was promised. I never felt disrespected like very often women do in mechanic shops. Moreover, my car was old and it was nothing like the Volvos and and BMWs they often have at their shop, but still I never felt like I was treated any different than the other customers. Last time I went there, the repairs cost exceeded the value of my car, and Hector suggested me not to do it. Still, when I went there to pick up my car, Hector gave me a detailed estimate of everything that would have to be done, patiently explained to me everything, didn't charge me anything, and still changed a headlight bulb. Unfortunately my dear Passat had to be retired, but I'll always recommend them to anyone that has a german car. Thank you for everything Hector!

Lynn Kief

★★★★★

a year ago

On a long road trip thousands of miles from home we had a 5 star experience with Autowerks. We called them at 5 pm with a battery problem and were being helped the next morning at 8 am. They not only took care of the problem but did an oil change and had us back on the road with a just washed car that morning. I wish we could take them home with us. Thank you Hector. Thank you Peter.

Jeff Nelson

★★★★★

a year ago

I never leave reviews but felt compelled to write about my recent experience with SB Autowerks. My email communication with Hector was very responsive and he was able to diagnose the issue with a precise estimate that was not a moving target $$... The dealership's estimate was 2x the amount! My Audi SQ5 will always be serviced with confidence at SB Autowerks - thank you again!!

Ronjon Hartman

★★★★★

a year ago

I’ve been very happy every time I’ve taken my VW here. Excellent customer service, excellent mechanics. If you are in the area (or even if you aren’t) and have a German car- strongly consider this independent 🙌shop!

Dean & Kat AWOL H2

★★★★★

8 months ago

Hector was amazing helping us out in a pinch. We were in the process of moving when our 435 had issues. Hector and the shop did a great job getting the car repaired!

Spencer Fischer

★★★★★

10 months ago

Did what NO had been able to fix… in mere hours!!! Jonathan is the Automotive genius I have been hunting for!!! (other guys kept my truck for weeks, never fixed the problem, but still had a bill that was more than SB M-wrx) THEN… UNBELIEVABLY… actually contacted me a week later to make sure my hot Rod truck was still running great (and she is!!). Understand they are highly in demand but incredibly worth the wait… GENUINE FIVE STARS ⭐️⭐️⭐️⭐️⭐️

David Grondona

★★★★★

2 years ago

Hector and the whole Autowerks team are amazing. Better communication than the Audi dealership, better pricing, and a lot nicer to work with…. I trust these people 💯. I had a coolant leak and got a new reservoir, water pump, and a hose. So easy to schedule and get the job completed with Hector

Mike_M

★★★★★

4 months ago

I wanted to thank Hector and team at Santa Barbara Autowerks for helping get my wife's BMW X3 brakes replaced quickly as we were visiting SB for a short vacation and had limited time and needed fixed before the next long drive. He was knowledgeable on the vehicle, explained process and pricing (cheaper than BMW and very fair compared to other bids). When he analyzed the front and rear brakes he said the rear brakes were about 50% and the BMW warning was the sensors for the front pads. He replaced sensors and pads with factory parts and reset computer alert. An honest shop! They have my recommendation and if I ever have another car problem, hopefully not, when visiting the area again - Hector and team is my go to. Thank you!