About Business
Residents of Saginaw, MI, Saginaw have long trusted Serra Saginaw Quick Lube for their expert Car Repair needs. Whether you need assistance with Oil change service, Auto glass shop, Car battery store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 86 reviews. Throughout Saginaw, and particularly in Saginaw, MI, Serra Saginaw Quick Lube is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Serra Saginaw Quick Lube for any Car Repair inquiries or to schedule a visit to their Saginaw, MI facility.
Google Reviews
Dillon Call
★★★★★
8 months ago
Love it here. Super fast service and they get the job done right! It’s awesome to be able to keep up with my vehicle maintenance with such a trusted team of experts
Tristen Gorman
★★★★★
6 months ago
Got my oil done so quickly and car runs so much smoother best quick lube in Michigan
Sophia Schmidt
★★★★★
a year ago
Loved going to Serra Chevrolet here in Saginaw everyone was friendly and kept in good communication about the repairs to my car and they went above my expectations and cleaned the inside and outside of my car. I will definitely be returning to them in the future😊😊
Duane Gibson
★
☆☆☆☆
Edited 2 years ago
While pricing is good here, I find the services lacking. I have my work vehicle serviced here. If I don't remind the techs, they change the oil and nothing more. I constantly have to ask to have transmission, power steering, differentials, and other fluids checked. I have had the service leader even give me some excuse as to why they don't check differentials, saying, "No one is trained to do that." During the last 2 trips through, even though I asked for lights to be checked, no one did. I won't take my personal vehicle here. I continue to experience issues with this oil change place. The most resent is that they will not top off your differentials. To get that done, you have to schedule an appointment with the regular service department. They also don't even tell you they didn't top off the differential even though you have asked them check it.
Vivek Vaz
★
☆☆☆☆
a year ago
After doing a "quick" oil change from here, I noticed a puddle of fluid under my car overnight. It happened to be Oil leaking from the Oil pan that the folks here didn't close correctly. My mechanic has suggested not going to this place again.
Don McDonald
★★
☆☆☆
a year ago
They were very slow today. They wanted to charge me labor for replacing air filters when they already had them out. They put the old ones back in for no charge why was it going to cost me additional labor to put the new ones in. Not a very good business practice.
John Robison
★★★★★
2 years ago
Appreciating Serra Quick Lube, they continue to provide a great value compared to other local oil change places. I was able to ask for a tail light to be fixed and they took care of me quickly. Did you know if you buy tires from Serra (they have price match) that you get free tire rotations for the life of the tires? Very cool! Big shout out to Damien, who took care of my truck today. He was helpful, professional, and fast, I'll be heading back here for all of my oil changes!
Stephen Peckham
★★★★★
7 months ago
Excellent customer service and exceptional knowledge for new car service! Truly appreciated!
Doug Germain
★
☆☆☆☆
a year ago
On my way home after they couldn’t do the oil change because they don’t carry the filter for a Kia Sportage XPro, this was after I’d called the day before to make sure they did perform oil changes on Kia’s and was told yes, I’d even told the person I talked too the model :). Anyway on my way home the check engine light came on. I pulled over and found the dipstick was still sticking out about an inch from being fully seated :(. I actually ask them when leaving if everything was good sense they had to tighten the existing filter and was told yes. I looked up and read this causes a sensor the sense excessive air in the system, hoping that’s all they screw up. Crappy service indeed.
Alyssa Kretz
★★
☆☆☆
2 years ago
I always come here to get my oil changed as the service is fast and the workers are respectful. However, the way I was treated this time was extremely disappointing. The employee, Joseph, yelled "no!!" and gave me a look of disgust when I could not follow his unclear directions when pulling into the bay. Luckily another employee stepped in and gave me better directions. The way I was treated was uncalled for and inappropriate. I hope other customers do not experience what I did.
Stephanie Shay
★★★★★
2 years ago
Another great experience at Serra. Had my oil changed and tires rotated. Gabe (new employee for just a few months) was AMAZING! A young man with exceptional people skills. Never knew there was a filter for my air and heat. I’ve never been asked to check it—and I’ve been going there for 5 years. Gabe opened the glove box, unscrewed a few screws, and removed the filter—-which absolutely needed to be replaced. I was shocked. Now my air is running cooler and am grateful to Gabe for taking the time to ask and replace the filter for me. Well deserved review Gabe! Many thanks!🚙
Herlinda Sanchez
★★★★★
11 months ago
This is the only place I have ever gone to for an oil change on my vehicles. They are always friendly, and quick, yet thorough.
Jaime Clarke
★★★★★
2 years ago
Friendly & efficient! I have had two other Toyotas prior to my current vehicle (RAV4 hybrid), that I had bought from two separate dealerships that were not Serra. I have always got my cars serviced at their respective dealerships and made appointments for services, so the quick lube was something I was not used to. It’s super easy and convenient. Everyone who works there has been friendly and efficient. The quick lube process takes a fraction of the time.
Ann LaFave
★★★★★
8 months ago
Absolutely love Saginaw Serra!! Service they have given me through the years is why I won’t go to anyone else!!! Thank you Serra and the crew!!
Jimmy Michigan
★★
☆☆☆
5 years ago
Slow. Slow. Slow... The staff is great and they do a fantastic job but they have no sense of urgency to get the cars in and out. I am on my 3rd oil change for my truck which I purchased here. I have never had more than 2 cars in front of me and it is an hour or more to get through. They have 3 lines with 2 or more cars in each line and it is taking 30 - 40 minutes per car. Today I had 2 cars in front of me and I waited 1 hour 5 minutes just to get in the bay. I had to drive right through because I ran out of time. Like I said, the staff is great and they do a good job but wow is it a slow moving oil change..
Susan Gunter
★★★★★
a year ago
You can never go wrong with getting your oil change and tires rotated here. In and out under 20 minutes. The best!!!
Cathy Csercse
★★★★★
4 years ago
Quick work for a good price. We live in Detroit with family in this area, and decided we’ll continue to have our oil changes done here. Efficient and fair, with friendly, knowledgeable staff.
Jean Reyes
★★★★★
a year ago
Just wanted to say I had an oil change at Serra Quick lube today and Michael was very helpful and kind and explained things thoroughly. All his crew today were very helpful and I appreciate them all
Lexie Leigh
★
☆☆☆☆
4 years ago
Hours are listed to be open until 6pm, I arrived at 5:40pm, with another car in line. I was told they would not service my vehicle. If you are open until 6pm the last cars need to be in line by 6pm or a sign needs to state the last time a car will be taken. I have only gotten all my service here, so I will NOT be returning. Lost a loyal customer.
Angela Webb
★★★★★
6 years ago
Staff was friendly and efficient. I had 5 cars ahead of me and I still was done in 35 minutes (full service oil change and tire rotation) from the time I first pulled up!! I will definitely go back!
