Shorts General Motors

Tatiana Hurt

★★★★★

a year ago

I had a great experience here! The staff was friendly, honest, and took the time to thoroughly explain everything, including pricing. I really appreciated their transparency and customer care. Highly recommend!

John Walsh

★☆☆☆☆

a year ago

They had my car for 6 months, until rushing the work and completing my remanufactured engine in one day. A cigarette butt and dead mouse were in my car when I picked it up just days before moving out of state. The air filter box was makeshift and zip tied together. Each time I reached out to this shop, I heard another excuse and no ownership was ever taken for the horrible work done to my vehicle.

Ashley

★★★★★

2 years ago

This place came recommended to me by a neighbor and I am SO happy to have called them. They are such kind people and very willing to help. My truck was having wiring issues in the back, I had tail lights but no blinkers, hazards, or brake lights in the tail. I prayed during my Bible study time with God prior to coming and I'm grateful God answered my prayers, these guys fixed my truck and got myself and my kids back on the road in no time. As a single parent of 4 girls I appreciate the price they gave me, too many other garages try to take advantage of women, but not these guys. I hope God truly blessed this shop, I'll be praying for them.

Eric

★★★★★

2 years ago

I had a great experience here. Howard squeezed me in the day I called to schedule an appointment. They replaced my brake pads and rotors in under 1.5 hrs. I had called a couple different places to get quotes and none were even close to what he charged me. I’ll bring my cars back here for any service in the future.

Steve Goss

★★★★★

Edited 8 years ago

Great service. Howard always fixes the problem and always has fair prices. You can trust this mechanic.

Ruth Wheeler

★★★★★

7 years ago

If you've never been to Shorts then you are missing out on great service. Howard does a great job communicating what problems you do or don't have and makes sure you know what options are available. Price is reasonable. Ladies, ( or gents) if you've ever been ripped off by a mechanic there's no need to worry about being taken advantage of here. Professional services and results.

Ashley Humphrey (No name)

★★★★★

4 years ago

Most affordable place for good honest repair. Always busy, but always speedy service. Call ahead to see about wait time as they try to have services taken care of efficiently. They check their work and guarantee it. Great place for variety of services offered.

rebecca snipp

★★★★★

4 years ago

Howard is amazing. Very friendly and attentive. I refuse to take my vehicle or loved ones any other place. Been a loyal customer for years. Best prices around

Jarrod Tiravanti

★☆☆☆☆

2 years ago

I don't hate anything... but anyone who takes ur quality petro, and just plugs and plays doesn't understand performance or accountability... money is note. . The owner is a parent... love is love... respect is respect....

Lashonda Lyvers

★★★☆☆

6 years ago

When you get in to get your car in to get it fixed I have never had a problem but the customer service rep lady is very rude and unprofessional. I wanted to drop my car off before work in the morning which i have done plenty of times before but today she was in the background screaming it could not be done while i was talking to a gentlemen on the phone. Service starts at the front door with me and I will NEVER be back or give anymore referrals! Ain't no need to be rude!

Adi “DustyDawnn” Henderson

★★★★★

7 years ago

While on my way out of town, my car stated acting up. I got off the interstate and started toward advanced auto thinking I needed a new battery. I got to the light at broadway and newcircle and my car shut off and wouldn't start back. I had my 5 y/o with me and it was pretty cold out, so now we had no heat. Next thing I know, there is a guy coming from the shop to help us out! He jumped my car and realized there was something more. He helped me get my car into the lot, replaced a terminal on my battery and then it died again. Realizing I needed an alternator I went into the shop and they were so friendly and helpful. They got my alternator changed pretty quickly. All after 5pm. Best service I've ever had!!! Thanks so much to all you guys for all you did for us.

daniel maupins

★★★★★

6 years ago

I've been to Shorts many times and Mr. Howard has always went the extra mile to help me out and get me on my way! They have the best service I've ever received at a auto shop! Would recommend to anyone!!

Natalie Henry

★★★★★

3 years ago

The service is wonderful the people are friendly and professional and they are fast. In my opinion it's the best place to take your vehicle if you need it worked on ... The line broke on my fuel pump they had the parts the next morning and had it replaced within 2 hours

Cc Cornety

★★★★★

2 years ago

If u have car issues go to this place and they will give u an honest cost before hand plus advise u of hidden /additional issues. No break the bank place here so let them give u a second opinion.

Ella Elizabeth Ann “Yaphaiah” Bembury

★★★★☆

9 years ago

I love Shorts I've had two cars that needed maintenance done and they we're fair and affordable, quick service and friendly environment, just the days of hours wasn't so Fair, but I'll recommend there service to anyone, shorts is the place to go. 4stars for me.

Everywhere Eastside

★★★★★

4 years ago

I drove from New York and needed an A/C compressor and serpentine belt. Shorts were the only ones who could fit me into their schedule. Did a great job on my maxima so anytime im in Lexington KY and I need automotive service I'm going to Shorts

T Rex

★☆☆☆☆

4 years ago

Terrible place, they will keep your car and will not give you up dates on the status if you call. Unprofessional and they don’t even know what they’re doing. I highly recommend people to not go here to get there car fix.