Slack's Automotive Repair

Jin Mann

★★★★★

5 years ago

Took my son's 4runner to a local "dealer" shop for oil change and was told that the rear brakes needed to be replaced at the cost of $430.00 since they were below safety threshold. I knew the brakes were in good shape since we had the car gone through just about a year ago. Needless to say, I wanted a second opinion. I have taken our brake jobs and repairs to Slack's for years and always had an honest, fair price experience. After Bruce and Jeff checked the car out they confirmed my suspicion that the brakes (front and rear) were in good shape and had more than 60% left. I normally don't write reviews but Slack's deserves a SHOUT OUT for their continued HONESTY AND INTEGRITY!!! Give these guys a your business if you want an HONEST auto repair experience. Keep up the good work guys, it is appreciated!!! Final bill...Slack's charged me $10.00 for replacing the bad signal light bulb. J. Mann

Lupe Torres

★☆☆☆☆

2 years ago

Auto diagnostic for 2017 jeep Cherokee for my transmission. Which I already new something was wrong with transmission. Left it there wasted 5 days to get there and the lady at front desk was rude as heck did not even say hi. We had to say something first still no reaction Then she calls mechanic to give update on my car to hear him say ya I don't work on that year of model I don't have that equipment. So why did he even charge me for the diagnostic which I did not get a complete print out and he knew that he was not going to be able to do that. I would have preferred him to tells up front than lie to get that fee. Things are hard right now as is and to have someone just like that lie is pretty messed up. They are not honest and front desk lady Rude. Also the took something off my key phobe that hold my key together and said I dropped it off like that Really!!!!!

Scott Sharrock

★★★★★

6 years ago

This is a great shop. I had a front suspension issue and I took it to les Schwab. They said a few parts were worn out and needed to be replaced. Not willing to pay what they wanted I found slacks and took it there. They quoted me a really nice price and I was ready to do it. Then one of the mechanics came back and said the parts were fine and it was only a loose nut. Their honesty cost them $600.00 but saved it for me. Friendly, honest, professional I highly recommend them. They even have a shop cat running around that my daughter loved. Go here!

Forest Tull

★★★★★

6 years ago

Our family has 7 cars, suv's and pickups and we take all of them to Slack's. The new owner Jeff and crew always do the job well and anytime we have had minor issues after a repair they gladly take care of it. They are a very busy shop, so if you want your auto back in the shortest amount of time, you need to call for an appointment. The cost there is reasonable...some other shops are outrageous and don't know of too many "cheap" car repair shops out there. Another plus is, they are open until 6:00 p.m. weekdays and usually at least a half day on Saturday. Long story short, we recommend them and will continue to take our autos there! =)

Sydney Souza

★☆☆☆☆

6 years ago

I will never go back to Slack's ever again. My boyfriend's truck had a leak and needed the water pump replaced. We could not get the old one off so we brought it to Slack's with the new part in the bed of the truck. We told them what we needed. We got a call telling us that it was done and the cost. It was around $230 for the labor. Not a big deal. Then when my boyfriend went and picked it up he noticed the truck shook violently when he turned corners. We didn't know if we should take it back. It sat in the driveway for a week and I noticed that it was still leaking. So you guessed it we sent it back since that is what it went in for in the first place. My grandmother called them about the shaking and they told her it was the rack that was causing it. Funny because it never even shook the slightest before taking it there. They also said it was $800 dollars to fix. I called them back a week later since I didn't receive a phone call and asked about the leak as well. They told me the timing cover was leaking. They didn't give me an estimate on that and told me they have been really slammed. They told me before they closed at 5pm they would call me with that information. 5pm came and passed, no call. I thought well they will get back to me, but no. It took me calling again after another two weeks and my uncle to go up there for some information. They told him that they had a wrong number for me. There were two numbers on the sheet and when I called the first time why didn't they get the correct one if there was an issue. After all this time and $230 (the first time) plus $874 (the last time) the truck still shakes as bad. They also told us that steering fluid was incorrect that we put it, but someone else that works there said it looked clean and clear. Very confusing. I don't have anymore words to say, but WOW! Don't go there if you want your vehicle to run smooth and be fixed.

Jennie Pratt

★★★★★

10 months ago

They got me in quickly and repaired my vehicle the same day at a reasonable price.

Miss Cassandra

★★★★★

6 years ago

Steve Slack is the best. He's honest, super nice, fantastic work, fast and his prices are beyond fair. Lots of cool stuff to check out when you walk in to. Basically you cannot go wrong here. I tell everyone I know to go there because there is no one better.

candace jeffries

★★★★★

7 years ago

There is no mechanic like these guys at Slacks. The owner is hands down the most honest guy you will meet. I didn't even know Mechanics came that way! He is efficient and will not rip you off. I always go away thinking " It's only that much, wow!" I have been going to him for like 20 years. He is respectful and does not treat women like they are stupid like some mechanics tend to do. I refer everyone to him.

Nicholas Moreau

★★★★☆

3 years ago

They always do excellent work, very fair in price, and I trust the work they do. 4 stars just because they'll say your vehicle will be done "EOD", but they'll forget to call you...or work on your vehicle....for a couple of days...but when they do work on it, its always done right!

Desirre Jean McCormick

★☆☆☆☆

a year ago

These people are just liar. They kept my vehicle for one week charged me 2 times and again the same problem. Complete waste of time waste of momey. Will never reccomend this place to anyone

Olivia Duarte

★★★★☆

8 years ago

I went in for an alignment and They were honest to say I did not need it .

Jessica Hollingworth

★★★★★

5 years ago

They were super honest and fair priced. They made sure they knew for sure what was wrong with my car and fixed it the same day! I definitely would recommend them!!

manuel perez

★☆☆☆☆

7 years ago

Slacks came well recommend to me . I am a victim of campfire out of paradise living in a motel. I don't have much n I trusted these guys with my car. The last 3weeks I have been very deeply depressed. I had my car towed there do to not starting, overheating. I put my code reader on it. It said 2,3,4 cyclinders r misfiring n someone said there was water in number 2 spark plug. When I had my car towed they said it wouldn't be until the following Monday before they could take a look at it. I put a note to them in my car driver seat n it said car won't start,it's overheating, n it miss fires n whatever u can find just plz call with estimate. They never called I always had to call they gave it a tune-up put new thremastat in. Cost me 280.00. labor way more then the parts. I had to send my friend on his bike chz I couldn't get a ride n no to taxis around. So got it back. Then I was sick so couldn't go anywhere . Then I had probation in Oroville. It took me 4 hours to get there cause my car overheated more then it did going in the shop. I started crying n went in deep deep depression. I have no words I lost everything. Bought me a VW Jetta for 1,500.00 n drove it for 3 months. Now I haven't been able to drive it since it went in slacks automotive shop. I have put in a new thremastat, waiting for a real mechanic don't have no money to pay anyone. Put the code tester back on it now it reads1234 cylinders r misfiring. Wow they did me wrong. N they caused me to almost hurt myself . They suck n my car still not moving

Walid ur Rehman

★☆☆☆☆

a year ago

We gave them 2012 Honda odyssey with the issue of Alternator they took a week to fix it but when I got my van back the engine check light is on and the exhaust is not working properly Very pathetic service bad customer support not recommended

Vinaye

★★★★★

5 years ago

Great people , great mechanics, outta all the shops around yuba city and marysvile they are honestly the best for service and great prices they take good care of my Chrysler 300 and are honest people . 100% recommend

Frank Lee

★★★★★

8 years ago

Been taking my vehicles to him for years. He used to be a customer of mine when I was in the auto parts business. Of all the repair shops I dealt with I've always gone to Steve and recommended him to everyone I know.

Kristina Martinez

★★★★★

6 years ago

Steve is the best. He will not beat around the bush. He gives it to you straight up! Prices are very fair as well!