Southern Boulevard Automotive

Greg Skannal

★★★★★

5 years ago

I'm not going to go into detail because there is a lot to say and then it'll look like a fake review. I will tell you however that this should be the place you take your vehicle. This place is about courtesy, integrity, and professionalism. I understand there are some reviews about a lack of courtesy and/or communication but I did not experience that. Besides, the owner takes the time to address those issues in the google reviews. How many businesses do that... a handful? Anyway I went in, addressed the concerns I had about my truck knowing I wanted a lot done to it. For a reasonable fee they gave it a full inspection giving special attention to the concerns I mentioned. In the end I basically had the whole undercarriage of my truck rebuilt for a very reasonable price with a near perfect estimate/quote and NO up selling. Also unless a specific part has a limited warranty, this shop guarantees all their work and the parts they use with a 2 year/24k mile warranty. That was a big selling point for me. A nearby competitor has a 3 year/35k but they also charge a premium price for work that's just as good as Southern Blvd Automotive. I believe Southern's prices are super reasonable (but I didn't spend all week shopping around paying for inspections).

Tee Beatz

★★☆☆☆

a year ago

I spoke with Cody on the phone regarding a noise on my Yaris. He told me to swing in so either him or one of his mechanics could take a listen more closely to the noise. When I went in, a different mechanic (I believe his name was Tony) came out and listened to my car with his stethoscope, eventually nailing the noise down to a bearing going bad on the alternator. He quoted me ~700.00 for the whole job. I decided against it, choosing to purchase the alternator on my own and do it myself. After replacing the whole unit and belt, the noise persisted and a mechanically-inclined family member listened to it again and told me it was the water pump bearing, which, after replacing, ended the noise. Now, whether it was out of ineptitude or intentional dishonesty to get me to pay for a job I didn't need done, I don't know. The fact of the matter is that the diagnosis was incorrect, had I proceeded with the job I would have been out ~700.00, and would have likely been charged for a new part/labor when they realized the noise was still there after the alternator replacement. Some things are hard to nail down, I understand, but if you're going to pay that much money for work to be done, make sure you're trusting the person making the diagnosis.

M McLeod

★★★★★

Edited 2 years ago

If I could give 10 stars, I would. From the towing guy to the shuttle lady, to the front desk to the mechanics, I am impressed with the honesty and kindness, as well as the affordability of this auto repair service. Martin, Gilbert and Kathleen are really kind and helpful. An honest, Christian company who doesn't take you to the cleaners. Nothing fancy with all the extras, just good people who are honest and affordable. A friend referred me to this place and I will be referring others. Highly impressed!

Seth Quinones

★★★★★

a year ago

I was traveling through from Houston the SLC and broke down nearby. This team worked me into their busy schedule. They were a true blessing and an answered prayer. Got me back on the road same day. Dropped me off at my hotel while I waited with my family.

Joe Chavez

★★★★★

3 years ago

I am 💯 percent grateful for the quality service I received from the repair work and the great customer service from all the staff. I’ve taken two of my vehicles there in the past 3 months for repairs. I had previously taken my vehicle to another shop down the road “CB” won’t name names and they were not helpful. I knew when I stepped in the front door at Southern Automotive and was greeted I had come to the right place. Cody went above and beyond problem solving the issues my vehicle was having when others wouldn’t. They have great communication and are above all honest. Thank you again Cody and all the staff. God Bless!!!

Cashflow Glo

★★★★★

a year ago

Right from the start Good People. I called in and talked about my problem and I liked who ever it was that answered the phone. He read my mind. James the counter guy who checked me in is very pleasant too. Let’s say I did nt like something etc. I d be happy. I know that they will fix it and I wouldn’t give them a hard time either cause they are just great !

Erik Swinson

★★★★★

10 months ago

This has become my go to place for the last few years. It's one of the few places I've been where I don't ever feel cheated. They're honest and do great work. They have also never tried to upsell me on something that I didn't even want like most car places.

Robert Murphy

★★★★★

a year ago

Excellent service, caring staff, good prices. I highly recommend Southern Boulevard Automotive - they have been my go to mechanics for many years. They have several support programs like free tow with repair. They are always busy so others must feel the same way. Please check them out.

Diego C.

★★★★★

Edited 10 months ago

Southern Boulevard automotive has picked my truck up off the streets like scraping a burger off the grill. All because my upper control arm decides to say "im out". The damage was catastrophic as one could imagine amd inwas clueless on how sever the damage was. I was at Coors and Central when this happened, and that was any where near my house. I was freaked out and stranded with almost a 7k lb paper weight. "How am i going to get home? I work at 7pm its 4pm now. Im screwed!". Or so i thought. Itvwas at this pointbthat i remembered driving down Southern Boulevard in Rio Rancho that i remembered a NAPA car repair shop, and it said FREE TOWING. I knew this shop was gonna be it. With a search on Google upon reading the reviews on this shop, it was a "no brainer". These guys came in their very own Tow Truck, scooped my Suburban 4x4 up and drove me to the shop. Unbelievable to think that the tow is FREE! YUP FREE! Not only that my truck was safe in thier secured lot and was going to be diagnosed ASAP. The Team at Southern Boulevard Automotive no doubt was prepared and equipped to do EVERYTHING in house. They got quality parts and expert service. Not to mention the customer service I received was exceptional. I was well taken care of. They knew I worked grave yard and didn't call me while I was sleeping. These guysbare proactively identifying preventable issues and conslut with me for a "green light" and they new how much my vehicle ment to me. They cared for me and my vehicle like itbwas their own personal vehicle. I was in need of major repairs from my control arms, cv axles, 4v4 differential. I later returnedwith confidence to adress more issueson my 300k mile vehicle which they adressed without hesitation. We did brakes all the way around, ball joints, rear main seal, amd some more. I later returned with the infamous lifter failure. Cody took me in with open arms and assured me that i would be driving on the open road in soon again. So here is my truth that almost 3 months later my V8 is purring down every road i can turn tires on. I do not hesitate to drive up and chat with Cody or anyone on the Team to get me the help I need. Moving forward I've now invested all my trust with this Family at Southern Boulevard Automotive. They have done cleaned up my 6.0 L from lifters to rear main seals and other oil leaks. My Suburban is something real nice. No more weird noise to explain, no more ticks and knocks, and unexpected issues. These guys know their stuff and will take care of you like family. Thank you Southern Boulevard Automotive!

Melissa Leymon

★★★★★

a year ago

We called after receiving a very high repair estimate from a nearby chain repair shop. We dropped it off around 2 pm on a Wednesday, with a promise to have it completed by Friday. We were shocked when it was ready about three hours later. The work was not only done quickly, but thoroughly and also priced at less than half the chain competitor. We will absolutely be using this shop again when we have repair needs.

Jennifer Pagán

★★★★★

a year ago

As a single woman who's been a customer at Southern Automotive for nearly a decade, I can't emphasize enough how reassuring it is to find a mechanic who treats you with respect and honesty. From day one, they've been honest, patient, and never made me feel intimidated or taken advantage of. Even when I explain issues with sound effects and charades, they always listen without judgment and understand! Their recommendations are always fair, and they never push unnecessary services. Just good, honest people doing great work. I wouldn't go anywhere else- and neither should you!

Brittany Matthews

★☆☆☆☆

8 months ago

1 star because I have to. I’ve never felt more ripped off, after keeping my car 8 days, claiming to run it “4hrs straight “ to check the air conditioning , not checking the squeak and other issues that turned out to be large safety issues but easy fixes I can honestly say I will never return to Southern Blvd Automotive, they do not care about the safety of their clientele. They prioritize those that “ look” to be able to afford them and they over charge. I’ve paid thousands to these supposed “ honest Christians” only to find out they do shotty work, and again I have to reiterate they DO NOT CARE about the SAFETY of their clientele. “Fix” your car here at your own risk.

Anonymous

★★★★★

Edited a month ago

Very professional and quality work, a bit more expensive than other places though, but you get what you pay for. I can't remember how long it took, but if I recall correctly, the turnaround time was not terrible at all.

Jeff Boulton

★★★★★

2 years ago

Southern Automotive diagnosed and fixed an overheating issue I was having with my grandma's 1966 Ford Mustang. They did a good job and the price was about right. They're friendly and do good work. I would definitely bring my car here again.

Byron Lawless

★★★★★

a month ago

I was there for a up on my 2015 Silverado I met James we talked discussed my problem and he promptly took care of my problem, great care, professional and courteous they have a new customer, thanks James and hats off to Southern Boulevard Automotive. 👍

Debi

★★★★★

Edited 3 months ago

They always do a great job on our cars. They are not outrageously priced, either. They went above and beyond to make sure my car worked! So thankful for them!

John Kerwin

★★★★★

7 months ago

It's hard to find an honest auto shop anywhere these days, but Southern Boulevard Automotive is definitely one of the best. After having our truck checked, Cody called me with an agreeable estimate. When the work was completed (in a very timely manner), Cody called me to say the work was finished and since he was able to reuse an expensive part the total was almost $500 lower! We will definitely be taking our vehicles there. Highly recommend!