About Business
Southwest Auto Service and Auto Wash brings expert Car Repair solutions to the local community in Wyoming, MI, Grand Rapids. From Auto repair shop, Auto parts store, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Wyoming, MI appreciate their attention to detail, leading to a consistent 4.7/5 rating from 138 reviewers. By focusing on the specific requirements of the Wyoming, MI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Wyoming, MI and beyond.
Google Reviews
Christy Glisson
★★★★★
2 years ago
Great service. Very friendly. Got my brakes done on my Honda Pilot and will definitely use them again!
Ben Normington
★★★★★
3 years ago
Good people to work with. We had an issue with our alignment and a wheel bearing. They fixed it quickly and were really nice! Would definitely recommend
Matt Koning
★★★★★
10 years ago
Excellent, trustworthy team. They do everything that is necessary to keep your vehicle in great condition, but don't push anything extra on you, and even tell you when something is unnecessary. All done with good attitudes. Couldn't be happier.
Douglas Rehfeldt
★★★★★
5 years ago
Southwest Auto Service was recommended by a neighbor and I decided to give them a chance. And I wanted to support a local small business. The alignment was completed for a fair price and quick too. The mechanic had noticed another problem with my brakes that indicated a bad part in the brake system. He told me that the part was under a special extended warranty by the manufacturer, and after verifying that my vehicle VIN was covered by warranty with the manufacturer, he recommended that I go to a dealer service department ASAP. Sure enough, the manufacturer replaced the critical part for free with less than three week’s remaining on the special warranty. And it helped immensely that the problem had already been diagnosed by Southwest Auto Service. The mechanic from Southwest Auto Service could’ve just fixed it and had me pay for the brake system repair and I wouldn’t have known any better. I’ve since had additional vehicle maintenance at this business and intend to use them in the future. Trust is a key part of business and Southwest Auto Service has earned it.
Donna Batdorff
★★★★★
2 years ago
Terrific place to do business. Locally owned, and they take their time to really find the problem, explain it, and go the extra mile for their customers. They even will provide a loaner if they have one available. Highly recommend them!
Glen Victory
★★★★★
11 months ago
I have been having my vehicles repaired here for years, and i have always great service.
Gary Tanner
★★★★★
6 years ago
I had a flat, and I tell ya what, these guys were great! they helped me out by changing my tire! they took my spare out of the trunk and took care of everything! and they did not charge me! now, I'm not saying they will do this all the time or for everyone, but, i will certainly go there for my next auto care needs! thanks guys! great job!
Hung Nguyen
★★★★★
a year ago
Been going here for over five years now and have always had great service and reasonable rates. Very pleased with my experiences and will continue to keep coming here!
David M
★★★★★
6 years ago
My family has been bringing our vehicles here for almost 20 years. They fix only what is necessary and let you know other issues you need to be aware for future repairs. Multiple times I've been overly cautious and had them look at my car, they've been friendly and straightforward on what seems to be the issue. Very trustworthy.
Carlos Natera
★
☆☆☆☆
2 years ago
Never again, tools left in the engine bay, when it was looked at they had left a starter bolt loose. My mother got her car back there was dirt all over the inside and windows hazy from all the dirt. Never had issues with staff. The work they do.... I'd rather go somewhere else. Also other misc items left inside. I don't have issues with forgetting one thing here and there... I draw the line at tools left on my engine and bolts loose the next day my car didn't start when I got it back that's how I knew the bolt on the starter was loose on top of the wire being loose that was the main issue that's what caused me to check and what a nice find I had... loose bolts and wires.
Evan Perry
★★★★★
2 years ago
Extremely smooth experience. Was able to get my car fixed quickly in between other appointments and even went above and beyond and fixed a wiper I hadn't mentioned. Great service all around.
Desiree Brown
★★
☆☆☆
3 years ago
Took my car in for an inspection to see if I had any issues, they came back with a whole list. They tell you what's most important, least important, a safety issue, etc, which is nice. Front desk people are very friendly. Beyond that, my experience was terrible. I had over $1000 worth of work done on my car just to have a part fall off immediately after driving out of their parking lot. I took it back to have the part put back on and they just said they "don't know how/why it happened"... I paid way too much money to have my car fixed, not to mention an unnecessary amount charged for the "inspection" portion, to have that happen. They offered me nothing when I went back, not even an apology.
Justin Sytsma
★★★★★
3 years ago
Family has been bringing our vehicles here for 20+ years. Everything from simple oil changes to having the car towed there with blown radiators or worse. Excellent communication, very trustworthy, and honest. They even recommend putting some of my old beaters to pasture as it wasn't worth fixing. They are usually able to get me back on the road in a few days at most. The only mechanics we have ever needed or ever will.
Jeff Burns
★★★★★
a year ago
Absolutely professional from the phone call to make the appointment to picking up my car. I have use Southwest in the past but I prefer to do my own repairs. Due to health reasons I had to reach out and I remembered the quality repair they did for us in 2004. I scanned and diagnosed the issue before taking it to them and they found the same issue and even one that I missed.That is the professional service and honesty that keeps customers coming back and why I chose them to be our car service professionals.
Rene Jordan Threats
★★★★★
Edited 5 years ago
Great service! Kind and professional! Job well done! Older car my daughter gave me. They took great care of it! They are fair and give you an idea of cost before doing work on the car.
Patricia
★★★★★
2 years ago
The front desk staffers Marty and Jackie are very knowledgeable! Fast and efficient service as they squeezed me in since I was heading back home on a long trip. Battery terminal replaced! Front and rear rotors and drums replaced! Great job!
Brian Flippin
★★★★★
7 months ago
This place was such a blessing to me. I took my car to a shop 2 mile away from Southwest. The first shop said the problem I had they were not equipped to handle. I did my research and called Southwest then had my car towed there. They figured it out and sent me on my way. The front desk staff was excellent. I dealt with Jennifer and she was great. The mechanic Andrew did a wonderful job explaining the issue to me. I'll definitely go back.
Maggie and Caleb Ohland
★★★★★
2 months ago
We recently took our Subaru to Southwest Auto Service to get a CV axle and control arm replaced. They scheduled the work and got it done that day. Communication is excellent and rates are reasonable.
Gwen Bagley
★★★★★
4 months ago
I have brought my car here a few times for different things. I feel the service is good, staff are very friendly, and the prices are fair. I really love that they don't try and sell me something I don't need and really explain what might need to be repaired and why. Would definitely recommend this shop!
Melinda Versluys
★★★★★
4 months ago
I cannot say enough good things about this place. I've been going here for 8 years. I've never once had a problem and my car was an 04 so I went there frequently. They break everything down and are so transparent. They don't try to upsale or push things you don't need. Their prices are fair and not outrageous. From the mechanics to the front desk everyone is friendly. I just had to get rid of my car and they handled everything for me and went above and beyond. I cannot thank them enough for all that they have done for me and my car. It's rare to find a business like that, if you are looking for somewhere to bring your car you will not regret bringing it here!
