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About Business
For professional Car Repair care in New Bedford, MA, New Bedford, look no further than SpeeDee Oil Change & Auto Service. Their team excels at delivering top-tier results for Auto repair shop, Oil change service, Brake shop and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 171 pieces of feedback. They have become an integral part of the New Bedford, MA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in New Bedford, SpeeDee Oil Change & Auto Service is ready to assist with your next project or repair.
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Google Reviews
Gabby Soares
★☆☆☆☆ Service was fast, then i realized it was because after i told them i didn’t need a new cabin air filter because mine was fine, they didn’t even put it back together. They left the cover for the compartment of the filter sitting on my dash board, the left the damper clip to make your glove box open slowly, sitting inside my glove box, i can understand the two above as i get it people are forgetful, but they also knocked off the drivers seat rail guard when adjusting my seat, and threw that in the glove box as well. that one isn’t an accident, if it wasn’t seen how did it end up in my glove box? Lastly when i was going to drive my car away, the person that worked on it said “i couldn’t figure out how to turn off your oil notification” so i said “it’s okay i can figure it out” to which he responded “Yeah i figured you could since you knew how to do everything else” passive aggressively. When i called later to complain about it, The manager was extremely nice to me and offered to put them back for me, i explained i already did and it was okay i just wanted them to be aware of what happened and what shape my car was left in. He replied “well i can give you a new cabin air filter for free”.i appreciate him trying to resolve the situation but im not letting anyone of them near my car again after the way it was left before. Update: After posting a review about my visit, the owner promptly responded, requesting that I email additional details, which I provided four days ago. I also sent a follow-up email yesterday, as I had not received a response. Unfortunately, I have yet to hear back. This lack of follow-up suggests that the initial response may have been intended to appease potential customers rather than address my concerns genuinely. Additionally, I felt pressured to accept unexpected upcharges during my visit and when i did not my car was treated terribly and not left in a good condition, and my attempts to raise these issues have not been acknowledged. Based on my experience, I would advise others to seek services elsewhere for oil changes or other automotive work, as the customer service and follow-through did not meet my expectations.
ZacksyOWG
★★★★★ Went here for an inspection sticker and they were quick and thorough about it, Usually when you go to other mechanics they try to make some money off of you somehow but not them! Great service 10/10
Catherine Huffman
★★★★★ As a follow-up to my terrible service experience at the Taunton location on August 2nd, the general manager reached out and was able to not only make good on the terrible experiencewith kindness, empathy and understanding he was also supportive of his staff which is a delicate balance. I was able to get my receipt and make an address change in their system. They also pulled my vehicle in to vacuum, check fluids and wash the front and rear glass. I requested that my radiator also get serviced and walked to a local store with my son to keep him occupied. I was called promptly when service was completed. I returned only to find that the GM said to not charge me for the service. I was genuinely surprised and thankful. Thank you NB Speedee for your courteous service Thank you to the GM truly.
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