SpeeDee Oil Change & Auto Service

Kt Holloway

★★★★★

7 months ago

Let me start by saying I went to take 5 right beside SpeeDee's for an oil change, during that oil change take 5 broke a piece off my coolant system so my car was towed to SpeeDee's where they fixed it!!!! Matt Knauf was so helpful along with everyone there! I hate how I found them but because of their customer service and fast and reliable work, they've got a lifetime customer in me!

Susana Alvarez

★★★★★

3 months ago

AMAZING customer service, work, and communication. I live all the way in mooresville and we drive all the way to concord because they are very honest and transparent. Shoutout to Matt and Rob for always going above and beyond! Highly recommend!!!!!

Isis Turner

★★★★★

6 months ago

My car was serviced for a simple oil change this morning by the manager Rob. Not only did he change my oil, he also inspected my car for other things that I’ll need to change out and/or replenish in the near future, without me asking for that. I was very appreciative and he went above and beyond on his own accord. I will be returning. Thank you!

Bourbon Bob

★★★★★

2 months ago

It is a great location to have any service done! The store is clean, the service crew is great! You are in and out quickly and the prices are very reasonable.

Maren

★★★★★

6 months ago

When I first moved to Kannapolis a year and a half ago, I literally went to the firehouse in Concord and asked them for recommendations on places that could look at my car and wouldn’t bullshit or oversell me. Listen, before you laugh at how stereotypical that sounds, my car was only 2 years old at that point and I had been taking it to the dealership. During my last visit, they included a bunch of ‘required services’ that gave me sticker shock, and according to the internet was WAY overpriced. I was disgusted, and all of a sudden, on a budget. So OF COURSE I asked our friendly, community service members. They made 2 recommendations: I went to the first spot which took care of all of the things (don’t ask me, cause idk what they did) and were nice enough, but nothing to really write home about or anything worth driving back to; mind you, it was only 15 min away. Fast forward a couple months and I need an oil change and an inspection to get tags so I decided to check out the second spot, which happened to only be 5 minutes away. Hopefully by now, you’ve guessed it: SpeeDee’s. There are no frills, but it’s not dingy either. It’s clean, with a mini fridge full of waters, AC, nice seats and old school game shows on the tv. Sometimes there’s a wait as it’s a first-come-first-serve shop, so I recommend calling ahead to get an idea of when to come in if you’re pressed for time! My biggest rave is that everyone there has been helpful, kind, and so.. human. I typically work while waiting for my car to get serviced, and I’ve witnessed the way the staff and mechanics engage and level with customers about their vehicles with no expectations or ulterior motives. They assess the situation, execute on the service, and provide recommendations based on the customer’s questions, budgets, and needs. While it takes a team to build that kind of shop culture, every team has a star and at SpeeDee’s, it’s Matt. Prior to this, I really didn’t have anything to do with cars (still don’t if I’m being honest!). It had always been my ex-husband or a dealership. One divorce and one post-divorce impulse purchase later, I found myself over a year and a half past my tags being expired (got pulled over TWICE in 5 minutes), completely ignorant to the fact that you’re supposed to keep paying taxes for the gosh dang car you bought and paid taxes for when you bought it but I digress.. Matt didn’t make me feel dumb (despite being 30 and having owned 9 cars in my life 🥹), and patiently explained that it’s annual and that I can do it online, and they’ll send me a sticker, etc. All that to say, I’ve taken my car to Matt and his team for anything and everything. He’ll tell me if I need an alignment, tires, wipers, filters, liquids, fluids(?), rotations, oil, weather strips, things inside of the hood (alternators? batteries, igniters, plugs? wires? okay, I’m probably making things up now). No matter what it is, I can always rely on him to shoot me straight about whether things are “nice to have”or “need to do”. It’s never about a sale or a quick transaction at SpeeDee’s. It’s about diagnosing and treating automobiles with their owners preferences in mind. So yeah, if you’re looking for real people who treat you like a real person and won’t upsell you just because you don’t know any better, you should probably stop in :)

Aiden W

★★★★★

9 months ago

Amazing experience every time they are so friendly especially Robert they do a very good and speedee job! I always come here and I have never had anything bad happen only positive experiences here

Meadow

★★★★★

6 months ago

I needed new plugs on my skidplate that had come loose and their service was great!! Efficient, mindful, streamlined, and respectful. I highly recommend! I forgot to ask the name of the representative, but thank you so much for your help!! Such a relief having this fixed immediately.

Tiffanie Jean

★★★★★

7 months ago

I came here with an oil leak and I left here a life long customer. I have never felt so welcomed at a shop before. The complete stranger sitting next to me even said that he travels here all the the from Charlotte because he doesn't trust anyone else with his vehicles. When I came in I asked Matt, the manager, how much it was going to be to take a look at my car and said he would only charge me if he did any work. Welp he lied. I WAS CHARGED NOTHING! It turns out the oil change I had done with my father was the culprit. Matt had no idea how much I had spent on oil in the last week. I was sitting there thinking this has got to be my most expensive oil change lol. I was trying to save a little money and ended up spending double. Well when he figured out the problem, after he changed my filter and replenished my oil, he told me there was no charge. No charge and a coupon for my next oil change. If you have a woman in your life, who you care about you can send her here and have no worries. I am so glad I found this place and Matt was a God send 💕

yolanda avery

★★★★★

8 months ago

I have been bringing my cars to SpeeDee Oil Change in Concord for years. They have always been professional and upfront about service. They are fair with their prices and have even completed the service on my cars for a lower price than originally quoted. They take the time to explain what is going on with my cars. You will not be disappointed with this business.

Andrew Thibault

★★★★★

9 months ago

I came here once for an oil change. I left a customer. I have made these guys my exclusive repair destination for an ageing vehicle. They have been professional and honest in communicating their recommendations for repair. I have owned all sorts of cars with all sorts of problems. I have had to deal with some sleazy service writers and mechanics. I was caught completely off guard by the way these dudes handle their customers. Honest, candid and willing to make sure it gets done the right way the first time. Great "bedside manner" with this place. Give them your money

Lisa Teno

★★★★★

4 months ago

Rob and Hunter are amazing, helpful and honest. Great people, great place. I highly recommend them. I feel like family.- Lisa Turner

Mario Russo

★★★★★

2 months ago

Got oil changed and new wiperblades. Service was fast and friendly. Would recommend.

JAMO TALBERT

★★★★★

4 years ago

Great prople that work here. All the employees had on face masks. I went for an inspection and even though they were crowded (on a Sunday) I got out in less than 35 minutes.

Adrian H

★★★★★

8 months ago

Been going here for a decade with every car Ive ever had. You know why I trust them. Every time you get an oil change, they recommended crap you don't need right? Well one day they did the same here, but the difference was, it wasn't something they could do. The guy said "I just know that if someone in my family was drive with that issue, I'd want someone to tell them". No selling me something I didn't need, no charge, just a team with a lot of experience. Who genuinely care about giving you a safe ride.

Cole Laney

★★★★★

8 months ago

They guys here are great. I bring my work vehicle and personal vehicle here for convenience & people who I can trust. They always have some type of promotion to feel you’re getting a good deal. Quality work is hard to find. These are your guys 👏

Lisa Carnes-Harp

★★★★★

8 months ago

Matt is fantastic. Provided details of what we needed done to our Jeep and worked out a plan to address the immediate concerns so we’ll be safe on our upcoming trip and made a plan to address the rest in an upcoming visit. Great job and no worries.

Chato Perez

★★★★★

4 months ago

Fast and Amazing service, very friendly employees, definitely coming back and bring my wife’s car next week.