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About Business
Conveniently located in Flushing, NY, Star Subaru Service & Parts has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto parts store, Brake shop, making them a top-choice Car Repair specialist in Queens. Backed by 324 satisfied customers, they currently hold a prestigious 3.8/5 star status on our platform. They take pride in serving the diverse needs of Flushing, NY residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Star Subaru Service & Parts is the go-to destination for quality and service in Flushing, NY.
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Google Reviews
Laura Zimmer
★★★★★ Staff were all respectful and professional from the moment I drove into the Bay Area to the checked in and check out time. I was very pleased with the service. The waiting area is clean and comfortable. The staff communicated via text and sent a video review of all completed services. In all, it was one of my best experiences at a service center with a reasonable wait time.
Young
★☆☆☆☆ I brought my Subaru in for a regular 2-year maintenance check. I’ve been getting my annual service done at this center since I bought the car, but this recent visit left me extremely disappointed. The morning after the service, I noticed that my dash cam wouldn’t turn on. When I checked, I found that the power line had been completely cut in the middle — a clean, scissor-like cut. I reviewed the SD card and saw video footage of my car being moved inside the center, but all files from about two hours before I picked up the car were missing. Normally, my dash cam records continuously, so it was clear that something went wrong during or after the service. Assuming it could’ve been an accident, I called the service center to ask about it. I spoke with Sherborne Williams, who repeatedly denied that anyone from their staff had gone inside my car. However, instead of showing understanding or trying to help, his response was defensive and rude. He raised his voice several times, refused to take any responsibility, and didn’t even offer a simple apology. If the issue had been handled with professionalism or a sincere explanation, I would have been willing to let it go. But the complete lack of respect and accountability made the experience even worse than the dash cam issue itself. I strongly recommend that anyone using this Subaru service center inspect your car thoroughly before leaving, and make sure your dash cam and other devices are still working properly afterward.
Aarya Patel
★★★★★ Great experience at Star Subaru first time coming here for service extremely reasonable for new light bulb for my Wrx! Definitely would come here again!
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