Star Tune

FABIAN WAINTAL

★★★★★

3 years ago

Star Tune does MIRACLES with a car! Best service in Salinas... I had a problem with my Tesla on my way back home and Jose didn't hesitate to help right away and I was ready to go on the road right away. THANKS A MILLIONS

Norma Ray (Darla)

★☆☆☆☆

Edited a year ago

My Kia Rondo was making a strange squealing noise. Star told me to bring it in at 7:30am . I called for a taxi to take me home but by 9:30 still no taxi and no one in the shop had looked at my car. Finally got home around 10:30. Waited for someone to call and let me know the verdict , but no one called all day and it was a Friday. Finally by 5:00 I called but no one answered the phone They were closed. Saturday, I ask my Sister in law to take me there to check on my car. The shop was closed but there was someone inside. My car had been sitting on the street all night. I walked inside and the person there said my car was finished and I could take it . I ask what I owed but he said he didn't deal with paperwork . I could have just left and paid nothing but I'm not that kind of person. The whole thing made me very un easy feeling. No one had given me any estimate. or even a clue what was needed . But, the noise was still not gone. Monday morning I went back to see what was going on. A young man handed me an invoice for $518.00 . They had replaced my alternator. I had not had any problems with my Alternator but now I had a new , very expensive one, and the noise was still there. Now, I had previously purchased a new Serpentine belt and left it on the seat just in case they had to remove the old one for any reason. I was charged 66.50 for a belt they claimed to have purchased from R & R. But the belt I left on the seat was missing . They told me that there was a dead circuit in my Alternator but I was having no problem with that at all. I also paid 9.48 for some kind of fuse. I read the other reviews and thought this might be my new place for all my service needs. I had to go to another shop that fixed the original problem which was a AC pulley bearing making the noise. There was no reason for Star Tune to be like that. I am not a wealthy person but I don't mind paying for honest work.

Martin Martinez (Marty)

★★★★★

Edited 3 years ago

A must place to visit if you are ever in need of repairs to your vehicle. I really enjoy the honest quotes that are very reasonable in this economy. And it gets us back on the road for success. Tell Jose that Marty referred you to them. They do Diagnostics/ Inspection of vehicle, oil changes, brakes, alignments, tune-ups, radiators, alternators, batteries, wind wipers, rebuilt motors etc. Thank you Jose, making time for me today services on the Camary on 02/17/2023 8:05 a.m. Friday. The diagnostic/inspection. Engine light was on dashboard. Oil change with filter. Replacement of front brake pads & rotors.