Steed Auto Repair

Alexis

★☆☆☆☆

2 years ago

I really don’t know where all these good reviews are coming from about “honest prices” but that’s not what I got. DO NOT COME HERE. Within 30 minutes of looking at my car they told me my bill would be $1800……. Mentioned how much I paid to multiple other people and everyone told me I got charged an arm and a leg AND my other leg for the services I had done. Way to go overcharging people who don’t know anything about cars… do NOT come here, I guess business must have been bad the day I stepped in so they decided to take advantage.

eddie yi

★★★★☆

8 months ago

Very professional, courteous and honest auto body shop Tad bit on the higher side, price wise, but very good at what they do

Dan

★★★★★

a year ago

First off, just a bunch of nice friendly people working there. Ken Grody Ford recommended I go there to have an issue with my 1992 e-150 club wagon resolved. Because of its age it does not have a OBD plug to put a code reader into. And I've had an intermittent " check engine" light coming on, for years! My friend owns a Goodyear dealership and has good mechanics, been going there for decades, literally, but his guys couldn't find the fault. It was just so darn intermittent. But Steed Auto found the problem in a afternoon. Turned out to be a vacuum hose. Not sure how they figured it out but it passed smog with flying colors. And it has over 300,000 miles on it. And when I went to pick it up they had put a big plastic cover over the cloth seat. Nice touch! My vans old but it's still in nice shape. And I'm going to follow up with Ken Grody and tell them what a great job you did. Thanks guy's! Cheers!

Noah Siañez

★★★★★

10 months ago

Highly recommended, this shop is very reliable and honest. They stand by their work and offer great expertise. I've been back several times. Check them out.

JustiN Nichols

★☆☆☆☆

Edited a year ago

I have brought my cars to Steed Auto for over 2 years now and they have done excellent work, it sincerely pains me to write this review for such a great shop. I brought my car in for an oil change today and for the first time, I dealt with the owner James. He showed me there was an oil leak that needed attention, I was surprised since Steed Auto had just replaced the Head Gasket and Cover on my other car. When James gave me the estimate it was $230 more (for the gasket only) than the recent work the shop performed on my other car. When I questioned the price difference, the owner began to raise his voice and yell and tell me it was the same price. I explained the other service included the gasket cover, and he continued shouting in disagreement. He looked in the system and we saw the price difference. He continued to yell and make up reasons for the difference but it didn't add up. I repeatedly asked him to lower his voice and let him know he needs to stop yelling. I asked him for my car and he said, "good, I would never work on your car again and laughed." He then smiled at the next customer and spent the next 10 minutes kindly speaking to them and joking while I waited for my car. I am not sure if the owner was having a terrible day or a breakdown, but his hostile behavior should not be directed at customers asking for an explanation of parts and service pricing.

Brians Shave Ice Tarzana

★★★★★

a year ago

car died and i was lucky to find Steed Auto Repair. came in and they were able to replace my starter motor the same day. honest shop charging a fair price for their labor. from start to finish the explained to me what diagnostic they did, what the problem was, the solution and also future repair recommendations. my only regret is that i don't live closer to Steed. solid shop and i'm definitely keeping their number.

Paul Kim

★★★★★

a year ago

I had my Smog done at Steed Auto Repair and it was probably the best experience I've ever had. The service is quick and courteous. And, although my car failed the test, John was very patient in explaining what needed to be done. I feel that John could've easily made extra money becasue I asked him to fix the problem; however, he firmly suggested a way for me to fix the problem at no additional cost and it worked. Having said that, I think it's hard to find anyone more honest than John, so Steed will be my place from now on for any car repair issues.

Inoo Cha

★★★★★

a year ago

This is one of the best auto repair shops I've been to. They have a solid team & they're all very professional. I've been coming here for 3 years, and I've found that they are the best mechanics compared to others. They have decades of experience (so they know what they're talking about), their service is all about helping their customers & fixing their cars, and they don't overprice their costs. They're pretty complete when it comes to auto repair. I recently had to replace all my tires & get a wheel alignment. To be honest, I shopped around to try and find a good deal. But after going to multiple shops and getting different experiences first-hand, it was a no-brainer just to get the full service from Steed. The ease of service, honest pricing, & peace of mind I got well-deserves a good review for their business. Thank you!! My car drives like a dream now too... Would easily recommend the same service for anyone else👍

Christopher Lee

★★★★★

9 months ago

I took my 2021 Toyota 4Runner here for an alignment after lifting the frontend ~1 inch and having two terrible alignments at a tire shop where I got my tires. They validated that my alignment was indeed pretty messed up which I could tell by driving it and also just by looking at the adjustments themselves (alignment cams and tie rod changes made no sense). They fixed it up perfectly and now it drives better than I even remember! I also looked at the adjustments themselves when I got home and they just made sense. I could tell a tried and true process was followed and the tech took into consideration the symmetry of the whole vehicle and how it would handle. It's one of those bitter sweet moments where you are happy how good it is now but also realize how long you had to go without it lol. I would highly recommend getting an alignment here and especially if you've modified your suspension. I also have stock tires at the moment, but from my conversations with them if I wanted to put bigger tires they would help me fit them and move them away from places they might rub (such as the body mount) while maintaining good specs. It's refreshing to find a shop with solid techs that know how to actually use the high tech equipment they have. Just because a shop has the alignment equipment, doesn't mean they know how to actually align a vehicle or how the different specs affect the vehicle handling. The techs at Steed Auto Repair know how to actually align a vehicle and seem to have a good process. I feel like some shops might just fiddle the knobs until things "turn green" and not actually drive the vehicle before or after or think about the symmetry from left to right. As an example, Steed even gave me 0.4 deg of higher caster on the passenger side to account for the road crown. So it tracks straight and handles like butter. They charge a small premium for vehicles with modified suspension, but if you paid all that money for new shocks and springs or whatever, might as well get it aligned by good techs so it drives as good as its worth. Shoutout to the people at the front desk also (David and a couple other guys I didn't catch their names), very friendly and nice and could speak to what I was looking for.

Lucas DS

★★★★★

4 months ago

Great service and even greater people, was recommended to them by my family and they did not disappoint. Thank you Steed :)

Sue Wright

★★★★★

6 months ago

Everyone at steeds is so nice they take very good care of me and my car 🥰🤣you can trust them to a great job and done right

Cindy Wrolson

★★★★★

4 months ago

Very professional service ! Got an alignment today and I am very happy with the result . Great prices and very good trustworthy auto shop .

Al Edge Sam Cooke you belong to me

★★★★★

2 years ago

Great guys, I had an issue with my vehicle and had to wait for the part to arrive. I needed a rental since I was out of town. They took me to Enterprise for the car rental and came and picked me up when my vehicle was repaired a few days later.. they worked on my older mustang and repaired it when the Ford dealership would not because of its age. GOOD JOB. I would recommend Steed Auto Repair to all. Honest and Trustworthy should be their slogan. Thank you David and David.

Diddy Abdul

★★★★★

2 years ago

Shout out to younger David for helping me out with my alignment on my lowered truck today. This place doesn’t get any better when it comes to honesty and integrity. Everyone working here is so nice. Extremely knowledgeable with cars and very affordable prices. It’s very hard to find good mechanic shops like these. My respect to this shop 🫡

andrey tarasov

★★★★★

4 months ago

Great servicing and transparent pricing and timing! The team walked me through all necessary tune ups for the car. Went super smooth and was out in 2 hours when my car needed some serious maintenance. I will Be returning :)

Randy Kashow

★★★★★

2 months ago

Steed was recommended by Ken Grody Ford because they were to busy and short handed to repair my expedition The guys at Steed were great I broke down when I was on vacation over 350 miles from home on Christmas week. I took the expedition there on Monday 12/22 and they took it right in, they worked with my warranty company and had my Expedition back to me on Wednesday. This was a relatively simple repair but these guys stepped up and got it done FAST. I was in a rental and going back home on Saturday 12/27 I can't thank them enough for the smooth process. Thanks so much to the Steed staff. Very professional and very helpful.

KennedySofia Cook

★☆☆☆☆

a month ago

I’m not one to write a bad review unless I feel justified. I’m disappointed with how they went about doing business this time around, I trusted them to be honest and when I took my van in for a simple battery exchange they told me it was not my battery to leave my car over night. My gut is always on point never fails me, so I said I’ll be back instead…. Next day my battery died I had aaa come over and upon looking at it they said who told you it wasn’t your battery? It’s so apparent to the eye with all the corrosion on it and how long I’ve had it that it was the battery. The strange thing is that my cap on my coolant was missing and no coolant at all. Now if your my trusted mechanic I would imagined you would have seen that the day before and told me. The aaa guy was more helpful and buy new battery got my car to start and even helped me with the other things. Costing me a total of 222. I wonder what insane estimate steed was gonna give me. I won’t be back again. Because if I can’t trust you then there’s no point. You lost me as a customer because you lied about my battery being good and wanted me to leave my car over night, you failed to notice the coolant which is way more detrimental to my van driving it like.