Sumter Automotive

Steven Foss

★★★★★

2 years ago

Had car problems and was towed to Sumter automotive they looked at my jeep right away and came to the conclusion that thermostat was bad replaced it and had me back on the road in less then an hour great guys and fantastic work. Price was very fair.thanks guys

Sheree Steiner

★★★★★

3 years ago

Out of town visitors with heating coil issues. The mechanic ordered the part and it was delivered within 20 mins. Hands down the best service we could have ever asked for!!! Thank you

Jessi Thompson

★★★★★

3 years ago

Battery in car went, have Nissan replacement was 280ish. I picked up used one and stop by shop to see if they'd put it in. Asked me to stop back in a hour Hour it was Out the door in 15 minutes with Price very happy with I'll me back

Wrencher87

★★★★★

3 years ago

Can't express my gratitude enough for them helping me out on the road. A repair shop back home screwed up and they were more than happy to help fix and get back on the road. 100% recommend! Nice people like them seem to be hard to find now days!

Linda Simmons

★★★★★

5 years ago

Family operated business. Lee is an excellent mechanic and he stands by his work. They are all so friendly and treat you like one of the family. The prices are very reasonable. Best automotive shop ever.

Lessett Fonseca

★☆☆☆☆

3 years ago

Went in on emergency basis. My car was overheating and I had broken down on the side of the interstate an hour out from my home and an hour out from my destination . This auto shop was the closest to me. My mother and her SO had called in for me because they were afraid I would get taken advantage of w/ pricing being a young woman and not knowing much about cars. I came in and as I was trying to get someone’s attention everyone continuously ignored me. Making eye contact and then walking away from me. Not even asking if I needed help. Once I did get someone’s attention and they realized I was the one that had called in everyone became super friendly. My mothers SO had told the auto shop over the phone that they THINK it could possibly be a faulty thermostat. The mechanics didn’t check the thermostat before replacing it to make sure that was the actual cause. They just replaced it on an over the phone reference. When I went in my starter was a little rough and I had made them aware that my starter was a little rough. I sat and watched as the mechanics completely broke my starter so i would be forced to replace it. After spending about 3 1/2 hours there and the issues were “resolved” i got into my vehicle and made it 20 minutes down the road before my car spiked back up. I returned to the shop telling them that my car was still overheating. The mechanic spent maybe 5 minutes MAX looking over my car before trying to tell my I had a busted head gasket (spoiler alert: my head gasket is not busted) Overall, poor experience and poor business. I can’t speak for everyone because if you know about vehicles you’ll probably have an easier time dealing with this auto shop. But to customers who are in a tight situation I would highly recommend looking for a different shop.

Lala Rose

★★★★★

a year ago

Very thankful for the shop. I was on my way to drive to South Carolina and my car was driving kind of funny. They were able to take a look at my car very fast and made sure that my car was safe to drive the rest of my trip! Very kind folks !

Lee Henderson

★★★★★

5 years ago

This was my second time using them and both times they repaired my truck right away. Lee does quality work at a fair price. I will definitely return when I need my truck repaired again. Highly reccomend! Lee H

Barefoot Handmaiden

★★★★★

4 years ago

We were headed back to Kentucky when we found that our gas line was split. We went to three other places in town that were unable/unwilling to help but this place was awesome. They found the hose we needed and fixed it up real quick and got us back on the road in no time flat and the cost for such wonderful service was so very reasonable. I am very appreciative.

Sarah Keller

★☆☆☆☆

2 years ago

Vehicle broke down 175 miles from home. The experience was great until we we went to get the car and only made it about 20 miles before having to have it towed. After $2400+ we had to tow it home and replace the transmission. The engine was replaced and didn't get new seals and an oil pan like it should have. Very upsetting experience.

Ron Furman

★★★★★

3 years ago

I needed front brake pads replaced, I got some crazy quotes. On my way home I drove past this shop, even tho I drive past it 5 days a week I never think about them. I turned around and pulled in. There were few guys in the shop and want appeared to be father and son out front. I asked for a price, he said .. I repeated my question thinking he miss understood me, he told me he heard me right. He told me to pick up the pads and be there at 9 At 905, my car was on the lift. Happy with their work, they have my business from now on Thxs guys .

Deborah Willman

★★★★★

Edited 3 years ago

I purchased a pick up brought it to Sumter automotive for a service and a run through. They gave me great advice and guided me in the direction I should go. The truck wasn't road worthy or safe. They didn't charge me anything. They were honest, kind and concerned. Thank you. I'm a loyal customer for life.

Lori Lynn McLellan (Bigbootyjudy)

★☆☆☆☆

Edited a year ago

The folks here seemed very nice. My truck is not NOW, nor after they replaced the internal timing chains I purchased at NAPA running correctly!!! Work was done back in October 2024. I have spent thousands trying to get it repaired and driveable. I wish I never went to this place! Mr. Gates stated he would not guarantee his company's work if I did not allow Sumter Automotive to purchase the parts.I took it back and was told, "Oh we forgot to connect a wire." Be aware folks! By the way, I was a mechanic's daughter and drag raced all over the East Coast. Shame on me for picking this repair shop. I would suggest you go any where but here for major engine repairs or work!

Jeremy Hester

★★★★★

10 months ago

Its hard to find a reliable mechanic nowadays but I can promise you these folks are top notch. They are timely, honest and do great work. I definitely will be a return customer.

Tyler

★★★★★

11 months ago

Nobody touches my Jeep but Lee and family (Sumter Automotive). I am grateful for their fabulous stewardship of honest and experienced service, quick willingness to share information on how I may better care for my vehicle and the pleasant buying experience. This family is forthright and a joy to work with and their work is second to none particularly compared to the local competitors (Jack/Goodyear, among others). Sumter Automotive will always take care of you and treat you like family. I will continue to work with them and refer them! Thank you Sumter!

Kara Stafford

★★★★★

10 months ago

These mechanics are honest, reliable and very affordable! We had a mess going on from trying to replace a fan ourselves that turned into a radiator, wiring and then a compressor. Dropped off the van Tuesday for the compressor and correct wiring. We received a call Wednesday saying that it was all fixed but we had a fan relay that had shorted. So because of pricing and lack of items in the area we ordered that part from Amazon. It came in today (Fri) and we rushed it to them at 3:45pm (they close at 5pm). We were told it would be Monday before they could get to it. BUT we then got a call at 4:20pm saying it was all ready to go!!! Anyone in Florida realizes the importance of AC in this state! They didn't even upcharge us for the relay. I highly recommend this company!

Misty Wood

★★★★★

2 months ago

🌟🌟🌟🌟🌟 Outstanding Service, Honesty, and Skill Thank you Sumter Automotive!! I cannot say enough good things about this place of business. I brought my 2017 Ford Expedition to them after being told by a local Ford dealership that I needed an expensive shifter assembly replacement costing over $1,200. Before committing to that, I wanted a second opinion — and I’m incredibly glad I did. At Sumter Automotive, they took the time to actually look at the problem. He removed the shifter cover, applied a small amount of automotive lubricant, and the issue was immediately resolved. Total time: less than 10 minutes. No unnecessary parts. No upselling. Just honest, knowledgeable work. This is what automotive service should be: ✔ Accurate diagnosis ✔ Practical, cost-effective solutions ✔ Integrity and respect for the customer Sumter Automotive saved me a tremendous amount of money and reminded me how valuable honest, experienced local mechanics truly are. If you’re looking for a shop that values honesty over profit, this is the place. I highly recommend Sumter Automotive to anyone who wants their vehicle fixed the right way, not the unnecessary and expensive way.