Suspension Connection, Inc.

Rating: ★☆☆☆☆ 1.3 / 5 (31 Reviews)

Suspension Connection, Inc. is a Car Repair located in Suspension Connection, Inc., 4172 W 8370 S, West Jordan, UT 84088

You can reach Suspension Connection, Inc. through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (8 AM–4:30 PM)
Tuesday: Open (8 AM–4:30 PM)
Wednesday: Open (8 AM–4:30 PM)
Thursday: Open (8 AM–4:30 PM)
Friday: Open (8 AM–4:30 PM)
Saturday: Closed
Sunday: Closed

Reviews

Holly Walker

★☆☆☆☆ a week ago

Carlos Meza

I ordered a rim was almost $600 Almost 2 years ago and never received it or my money back I called it them to get my money back and never got it back. this company it’s a fraud
★☆☆☆☆ 2 months ago

Kim Millikin

Cannot contact this company about an order placed almost a month ago now. The order is for almost $600. When I call I can’t choose an option it just loops the message. I am starting to feel that this company is a fraud.
★☆☆☆☆ 7 months ago

Michael Bender

ordered a firestone ride rite airbags took 3 weeks to receive. on the day of the install The package had the wrong Air fittings. In order to return I have to submit pictures via email and wait for a returns specialists to reach out to me in 1-3 business days. worst company spend a little extra for another company.
★☆☆☆☆ 7 months ago

Michael Not Mike

Ordered new ball joints for my upper control arms for my Tuff Country lift. The ball joints are 4 months old and the boots are already cracking. Terrible quality. I have emailed their customer service department twice in the last month with no response. Poor quality parts and poor customer service.
★☆☆☆☆ 8 months ago

Greg B

Did not ship my shocks in the promised timeframe
★☆☆☆☆ 11 months ago

Ryan Kwiatkowski

I placed 2 orders that were supposed to ship within 3-5 days. 2 weeks later nothing had shipped. Email them and 1 order shipped the next day in a 2 package shipment. 1 of the 2 was lost by FedEx and SuspensionConnection refuses to send me a replacement. The other order still hasn’t shipped 3+ weeks later. I had to file disputes with my bank to get refunds. Should have read the reviews here before ordering from this joke of a company.
★☆☆☆☆ 11 months ago

Jose Gutierrez

Bad services
★☆☆☆☆ a year ago

Tyler Roy

I placed a online order, then called them to verify these are the correct parts and they replied yes they will fit your truck with no problems! After I received my parts shipment I opened the boxes to find out these are not the correct parts to fit my truck, I called customer support , sent them photo of incorrect parts. After waiting to get approval from them to return my parts I then had to pay 41.00 in shipping, I called them and gave them tracking # and they said yes we have received them, then instead of exchanging for the correct parts they charged me $80.00 restocking fee and told me to place a new order! Unacceptable customer service!!! I’m out $121.00 with nothing to show for it! Also they will not return my emails ! STAY AWAY FROM THIS BUSINESS!!!!!!! Also they claim to be A+ member with Bbb! They are NOT! They are a 1.1 rating on Bbb site come to find out. I will be sending the BBB A PICTURE OF THERE WEBSITE CLAIMING TO BE A+ with them which they are not! Very poor customer service!
★☆☆☆☆ a year ago

Josh Reed

Terrible experience. No contact from them. Had to dispute the charge with my bank to get my money back. DO NOT BUY FROM THEM!
★☆☆☆☆ a year ago

Zack Swain

★☆☆☆☆ a year ago

Ethan DiStefano

Absolute Fraud Company. Sent a completely different item than shown on website. Refused the return stating items may be slightly different than shown. A completely different item is not a slight difference. Stay far away from these crooks.
★☆☆☆☆ a year ago

Ivan Ribic

Purchased an air spring kit via their website. Minutes later I was told my order was cancelled "due to our liquidation sale stock being sold out. The product is still available to purchase at a fair market value." They raised the price from the $303 I paid to $404 and offered me a 15% off coupon. They offer bait and switch pricing and terrible customer service.
★☆☆☆☆ a year ago