T. Aldape Auto Svc & Tires

Morgan Raen

★☆☆☆☆

6 years ago

Well, I can only hope that the part they replaced is in fact a "new original" and not a refurbished part. I say this after discovering that my Apple Ear Pods went missing. I noticed them missing immediately at pick up. I am certain that the item was in my center compartment because I placed them there before leaving my vehicle - I should of listened to my gut. Not sure if theft is common there but watch out when leaving your car overnight! You may very well get robbed! I've been a customer for some time now, but now I'm never going back, and I will be sharing my experience. -Raul

Annet Gallegos

★☆☆☆☆

3 years ago

If I could give it 0 starts then I would. I took my car on a Monday because I found a leak. They called me that same day that my car was ready to pick up, upon arriving they inform me my car is having trouble starting and won’t go over 10 miles per hour. My car did not had this issue at all before taking it. It has been over a week since it’s been there and they still don’t know the issue and was just called that I should just take the car somewhere else. I will never recommend this place or go back.

victor mora

★★★★★

Edited a year ago

A young gentlemen by the name of TJ helped me with my Ferrari 458 GT3. It was on a trailer and he helped me order 4 new tires for it and gave me free coffee! Can’t find a better place in Laredo!

Joe Ramirez

★☆☆☆☆

4 years ago

I am so frustrated with the service at this location. I came in with a specific request. Driver Front tire has a nail. I was told that it was repaired but after driving a few miles the tire light was still on. So I checked the tire and it still has the nail in it. They tell me that the rear tire was repaired without my knowledge and authorization and was charged again. After leaving the 2nd time I find that my vehicle is shaking and gets worse the faster I drive. None of this happened before coming here. Im back at the store and have been waiting for 30 minutes with no word of what’s going on. I have to drive back home and that’s 170miles. I’m afraid to drive off again because I have no idea what else will be wrong this time. Will I be safe? Is everyone that you all hire this incompetent? I came to Goodyear because of the name and reputation but this location has ruined that for me. I’ll be sure to spread the word as well. What should’ve been 30 minutes turned into 2.5 hours.

Doyle Enfield

★★★★★

5 years ago

Very clean and the employees were all great. Due to the size of the tires I needed, they had to be ordered. I knew that already. When the tires came in I received a phone call. Went up the next morning and they got right to work on them. They loaded the tires for me as they are very heavy. Would definitely be back.

Dana Maldonado

★☆☆☆☆

11 months ago

Went for an oil change and tire rotation. 6 hours for that is ridiculous! When I checked my car they didn't even rotate my tires. Which means they took 6 hours just for an oil change, that I was told would take an hour and a half!

Daniel Gonzalez

★★★★☆

5 years ago

These guys are good. You’ll get quality service here. However, you’re going to pay a pretty penny, and you are going to be waiting for your car for quite a while because they are so busy. Honestly, it’s a good problem. For all the money you’ll pay, they better take their time with your car.

Arancha Villaseñor

★★★★★

Edited 3 months ago

Great service and always ready to help

Melody Paris

★★★★★

6 months ago

Great group of guys, got me in quick and accommodated my cat👏

Max Rockatansky

★★★★★

2 years ago

i would really like to thank Nick and TJ for going above and beyond doing the alignment on my vehicle. They were extremely professional and courteous. They resolved an issue i had with the vehicle and i just would like them to know i really appreciate them helping me out. These guys are top notch and an asset to your shop.

Astrid Xoxo

★☆☆☆☆

Edited 2 years ago

Long story. Watch it! Ask everything before you pay because they trap you. 0 stars. I lost my trust completely at this place. They did an alignment without my authorization of letting me know that it needs Cambridge. I drove my car and it still drives to the right. I went back to ask for a refund and the manager did not want to give it to me. If they are experts, he must know that the car will not align without the Cambridge bolts. I hope this does not happen to anybody else. Or at least, that it doesn't happen to people with a tight budget like me. I had to wait a month to recover the $120 they charged for an alignment that wasn't done right. I felt like my vehicle was just parked there and returned it to me the same way. Shame on them and how dangerous it is to drive a car like that. If something happens to my minor child for driving it like this, I am coming back to blame it all on this place. I have my records!!! I hope you considered this review as a red flag for every customer.

Cesar Rojas

★★★★★

a year ago

A big THANK YOU to TJ for the big help I got with repairment done on my car. He went the extra mile on getting the parts and service the car promptly and efficiently. They do an excellent service, their job is very well recommended. Thank You once again.

Jonathan

★☆☆☆☆

10 months ago

They wasted my time, maybe I can save yours. I took my truck for an alignment Monday morning. First client to arrive not a problem. Late afternoon, they call to say they couldn't get to it, so by tomorrow morning, they'll have it ready. Tuesday morning passes by so I call and they inform me their alignment mechanic did not come to work today. Big shop but only one alignment mechanic? Just a heads up.

Alfredo Martinez

★☆☆☆☆

2 months ago

Poor, they have a new guy, a young guy, you can sense the bad service since you see him, had the place on a pedestal, this time, they smeared oil all over the engine, I cleaned about an ounce or two off and what I got home there was a lot of smoke due to the dripping oil on the engine. Call and requested to speak to a manager, he denied it and said they were not there when I had seen them there several minutes before, it was about 3PM, they had to be there.

Camila Elizondo

★☆☆☆☆

2 months ago

Id put 0 stars if I could. I went in for an oil change and when they tried to up sell for the typical air filters and such I declined. They then left my air filter out which resulted in my truck stalling down the road. I had to have it towed back and they charged me for their mistake when they even admitted to the truck stalling due to the fact they didnt put my original air filter back in. When I asked why I was being charged for their mistake they basically just put their hands up and said I have to pay. The owner himself told me "he didn't want to hear my sob story about how the truck stalled in the middle of the road with me and young daughter in it." Disgusting behavior from the owner. I dont recommend this place to anyone.

Luis Flores

★☆☆☆☆

3 months ago

My mother took her older vehicle for repairs and was quoted repair of $2K and expected it to take a month or two. They ended up taking four months and charging my elderly mother over $4K (after needing to replace wires they damaged, also said they needed to remove the engine, which afterwards the engine screws hadn't been moved). The car still doesn't drive well losing power after their "repairs." At this point my mother doesn't trust their skill level and needs to get rides from family members. I live out of town, and feel this location took advantage of her and would not recommend them to anyone!

Ruben A. Morales Jr.

★★★★★

6 months ago

High Quality Repair Service. Very educated service advisors. They are honest and have a lot of loyal customers, but its worth the wait to drop off your vehicle for repair and pick it up later that day or the next day or longer depending on the level of service needed. Everything is exceptional and so much better than any other auto repair, tire & lube shop in Laredo! Go see them for your next set of tires, oil change and a/c service!