Tennessee Truck & Trailer Repair

lancie Andujar

★☆☆☆☆

3 years ago

BEWARE SCAM ARTISTS!!!!!!!! I had clutch issue called him he said he was going to be at my location in the AM next day noon came I had to call him (no courtesy call ) he said that I had to wait for it to stop raining wen it was not I said I was confused cause I’ve been by the truck and no rain than he became rude and nasty after sometime he showed up drop off the clutch that we paid up front plus extra to start the work told me to un hook than took off and blocked my number… he’s the epitome of a crook…..

RLH Legacy

★☆☆☆☆

3 years ago

To fellow drivers or carriers under distress, avoid using this company at ALL COST. You are better off dragging your truck or trailer to the nearest Love's/TA. This business and owner will take advantage of your situation in every way. They are completely UNETHICAL and do not disclose all fees up front. To change 1 tire, it cost me $969.27 just for 30 minutes of labor to change 1 tire. There is a $140 hidden up charge on any tire they pick up for you, $435 for "after hour" fees not including labor, 4% fees on payments, and a 9% sales tax. Lastly, the subcontractor doing the actual work, only made $200. Any positive reviews are likely written by friends or family and must be disregarded.

Chris O'Shia

★★★★★

2 years ago

They were very professional, on time, and knew what they were doing! Was the one out of three that didn’t have to call me back to see if they could do the job. Said he could do it next and an hour later he was there. Great service thank you.

Ciara G

★☆☆☆☆

10 months ago

Obviously….. they’re not 24 hrs if they don’t have technicians available when you call…. And should OBVIOUSLY change their Google hours…. OBVIOUSLY…. Like the nice man said!

NIC Transport

★☆☆☆☆

3 years ago

STAY AWAY! My Prostar was overheating at 230 and There mechanic Dylan in Portland TN charged $4700 to replace my radiator and thermostat and 7 miles up the road it was overheating to 230 again. Called him and he said he was already hours away and then stopped answering my calls. I had the truck towed home and fixed it with a thermostat(he did not replace)less than $100 fix. $4700 thrown away! TERRIBLE MECHANIC DO NOT USE!

Chris Campbell

★☆☆☆☆

3 years ago

spoke with jon about a roadside service. he charged me 145 a hour 2 hour min. he made me pay before he even sent a tech and once i paid his tech came out for 20 mins scanned my truck and told me i need a filter and that he will get one in the morning and come back. come the next morning jon sends me a text saying " techs are busy this morning. i know a shop that as the part you need. i understand if you want to get another tech out there. i will let you know when a tech is free." that was at 9:30 am. NEVER heard from him since not a call or response. the worst $360 i have sent on only a 20 min services. please save your money and time with these people

Ian McRee

★☆☆☆☆

3 years ago

Started out a great experience even went above and beyond what he had to but once I waited 12 hrs to make payment for the second mechanic due to the amount of time I was out it turned to threats from him. I received an invoice at roughly 10pm on Thursday made payment roughly 11am Friday. Threatening to take to court and and accusing me of avoiding him even though I made first payment within 20min of receiving the first invoice. On top of that wants to act tough on facebook and didn’t do what any normal person coming to a call would do which is run their own dynastic on my truck just took the word from a mechanic that I use in my home state. I even stated to him that all I did was let them know codes that were on my dash and this is what they said. Never plugged into my truck to make sure they were correct. Once I even made payment and thanked him for what he had done he proceeded to block all communication. I would have even used them again if ever in a jam until acting like a child and not doing the job correctly. On top of that I was charged for 8 hrs on the second mechanic which he was not there for 8 hours so they over charged as well.

Hunter Wilkerson

★★★★★

a year ago

I broke down in the middle on the night the first time he FaceTime me and told me over the phone what was wrong and how to fix it so when I needed him again I give him a call he was here right on time as he said he would be and even when I got the wrong part he took time out of his day to take it back get the right one and saved me money! I highly recommend him!

Seth Morton

★★★★★

2 years ago

Highly Recommend, Back on Aug 15th my Partner Carrier unfortunately had the headlight and fender of their Tractor hit and Broken by another Tractor departing a Pilot Station. Jon Arrived on scene promptly. Diagnosed the problem and offered multiple solutions including going to Truck Dealership nearby and finding the replacement part by hand that morning. From the time the situation was relayed to me and my Team by the carrier at 08:23. Jon had given me his Cell # and Personally informed me that repairs were completed by 12:15. My carrier was able to proceed on their load they were actively hauling, although they missed Delivery because of the delay...I cannot speak highly enough of Tennessee Truck & Trailer Repair for the quick turn around, attention to Detail and Communication.

Jillian Kaplan

★★★★★

2 years ago

We had a double tire blowout on our 40 foot 5th wheel while moving from Florida to Kentucky. We couldn't get anyone including our roadside assistance coverage to help us out. TTNT originally said they didn't have the parts but he had such a heart and said he would call all his contacts and see what he could put together. He was able to source the things we needed from a few places and drive out 1.5 hours to help us in the middle of the night on the weekend. It even started raining and he got us back on the road and we finally made it to our new home! We are so thankful! We are so grateful that there are still people out there that will help when no one else will.

Brandy Lindsey

★★★★★

a year ago

Dylan did it again! If you need mechanic work done, he’s the one you need! As soon as I contacted him with an issue I wasn't sure of, he came out that same day to help us diagnose the problem. We had other things we asked to be done as well and had the parts already. Because I was a returning customer, he was able to get me a water pump for $21!!! He knows his stuff and proves it to me each time he comes out. Through the late nights and regardless of wind or rain. He notified us of other issues that are needed as well. He will be our contact when we are ready for those repairs!

Bekzat Kalkabay

★★★★★

2 years ago

Thanks to Tennessee Truck Trailer Repair LLC He brought all the spare parts and fixed itin couple hours!

Doug Brown

★★★★★

2 years ago

They were super in handling my emergency car trailer repair so I could get back on the road home to Oklahoma. They opened up for me on Sunday afternoon, and installed a new axle, a new wheel and tire, a new spring, and necessary hardware on Monday morning. They had all of the parts needed. Their friendliness and concern toward me was greatly appreciated. Doug Brown, Lawton, OK.

rajvir kumar

★☆☆☆☆

2 years ago

Worst guy ever. He refused to send me the pictures of the work done. Because that would prove that he didn't put any parts on. When i said i will pay only when you send me the pictures of the parts that you put on my truck as my driver wasn't there at the spot he Stole parts from my truck and cut the lines, got my truck towed by parking at an illegal spot which costed me 3 times to repair my truck.

Blake Thompson

★★★★★

3 years ago

Lost wheel bearings on my boat trailer while enroute to the lake. Luckily we were in a parking lot when we noticed which was right before the wheel came off completely. Called several mobile mechanics but none of them could do trailers. Finally called TN truck and trailer and John said he’d have to make scene to see if it could be fixed. He went over all the charges and then sent invoice and as soon as I paid he was on his way. Unfortunately it couldn’t be repaired and a new axle was needed. John took care of everything at this point. While I was calling to find an axle he had already found one and had it ordered. He even stayed on the phone with the manufacturer over the next several weeks to try to get it as quickly as possible. Due to the axle having to be ordered, the boat had be towed to a local storage facility to await repairs. John called the tow truck for us to spare us the trouble. And even called to yell at them when they passed their 30 min eta by an hour because they forgot us. He is very customer service focused. I would definitely use this company again. It is not cheap! You are paying for real roadside service and a mechanic at the same time. He was upfront with us about all charges and would even tried to shave some costs when he could. If you’re ever in a mechanical jam in Nashville area, give him a call.

James Gibson

★★★★★

a year ago

Dylan was honest,fair, prompt and reasonable. He repaired my initial problem(BEARING FAILURE) and we discussed servicing other wheels( dial axle 5 th wheel). We replaced all bearings and both brake assemblies on rear axle. I may always go thru Kentucky and Tennessee on on I24 or I 65 so I can count on him in the future if needed. DONOT HESITATE TO USE HIS SERVICE!!

Emmett Fonte

★★★★★

a month ago

John is a great guy, he has fixed my trailer brakes, new drums and made sure I was in tip top shape for safety on the road. He did new brakes on my truck as well. When I realized the new trailer brakes were not engaging, he came back out and saw my wires got disconnected due to a stick lodged in the axle and he fixed that at no charge. Give the guy a break, he drives long distances to get you up and running again.