Terry's Automotive & Truck Repair

Canzi Carter

★★★★★

4 years ago

We visited today from GA. Staff was friendly and beyond kind. I came in with me 40ft HS and 2 kids. They offered us water and asked if we had eaten. Turned on Netflix for the kids and literally walked me through every little detail and showed me what was needed and why. I appreciated the information as well as the honesty. They work on the weekends and all Diesels trucks. Anytime I’m in TX this is where I will be going. It’s so hard finding an honest and affordable mechanic. Thank you guys so much.

Steve Nash

★★★★★

4 years ago

Good honest folks. My daughter took her car to him for the first time before she bought it to have him look it over after Firestone had found about $2,500 worth of repairs that were needed. He not only said it didn't need all those repairs but asked us to come and look to show us that it didn't need it. We ultimately had him do some work that had been quoted at a much higher price. She has taken it back since. Once to have some lights repaired after a minor accident. Expecting it to be a pretty high bill she was surprised when he told her to come get it, there was no charge. When she asked why he said it was just a minor fix and he just didn't feel right about charging her for something so small. You just don't find that kind of honesty very much. I wouldn't take my vehicle's anywhere else.

Lindsay Massie

★★★★★

a year ago

Richard at Terrys is a LIFE SAVER. We drove in from DFW on a Saturday for an event at ACU, and our car suddenly went haywire and died. Richard took our vehicle on a SATURDAY NIGHT and worked late into the evening to check it over and find a solve so we wouldn’t be stranded away from home. Truly, we’ve never experienced such incredible care and customer service. If you’re in Abilene, this is your mechanic. Thank you Richard! You saved us!

Keelin McKeon

★★★★★

3 years ago

I wouldn’t take my vehicle any place else. Best experience I’ve ever had with an auto shop. They were so kind and professional and talked me through the troubleshooting process. Terry was on top of giving me updates the entire time my Land Rover was in the shop and fixed the issue in no time. Highly recommend this shop!

Doris Inness

★★★★★

2 years ago

Terrys is an honest place to take your vehicle. I live in Arizona and my son goes to college in Abilene. Terry has been so kind and easy to work with for all of my son’s vehicle needs— and there have been many. We have been able to trust Terry’s to take care of any mechanical needs for a fair price and in a timely manner. I recommend anyone in Abilene to use him.

Benjamin Capogrossi

★★★★★

4 years ago

Stop searching for the right mechanic right now, and go to Terry's. Hands down the nicest and most honest mechanic I've ever been to! I was on the road traveling and needed some work done to my rear passenger wheel. I called Terry's on a Sunday, at 2pm, and to my surprise not only did Richard answer the phone, but told me to head over and he'd take a look. Not only did they get me in same day...on a SUNDAY, but set me up with a new wheel bearing. Richard also took the time to show me the inner workings of the rear wheel system (as I'm a tinkerer and quite interested myself) and explained a few other things that might be causing the 'whooshing' that I was hearing. You just don't come across mechanics OR people like this very often at all. I'll say it again, stop your search right now and give Terry's a call. Oh and make sure to give their sweet pup Scarlet a few pets as well! Thanks again Becky and Richard for such a wonderful experience as a first time visitor to Texas!

Susan R. Shields

★★★★★

3 years ago

Hands down the best in the business. They don't charge to hook your car up to the computer to diagnose problem. Estimates are free. They're professional, courteous, kind, honest, and, you won't have to sell a kidney to pay for repairs as their prices for labor & parts are incredibly reasonable and fair. I particularly appreciated him taking the time to explain the "what & why" of my car's problem. Usually a visit to an auto mechanic shop rates up there with going to the dentist, jury duty, or having a colonoscopy. But thank God for Terry's Automotive Repair, they made the experience painless and restored my faith in humanity. God Bless y'all!

Heather White

★★★★★

4 years ago

Support this business! We were on a road trip and had an emergency car repair need that was fairly complicated. Richard and Becky were genuinely kind and helpful. They communicated well and worked with us outside of the 9-5 day. They also helped to keep the cost reasonable. I highly recommend Terry's Automotive.

Papa Roach

★★★★★

2 years ago

Richard of Terry's Automotive is a great mechanic . He is very honest and really knows his stuff. I broke down 3 times while traveling west I20 with a fuel leak. The first mechanic tried but started leaking again. The second mechanic tried, .but it started leaking again. I had it towed to Terry's Automotive in Abilene, and he fixed it right . Have traveled over 2500 miles still going strong.

James Brady

★★★★★

a year ago

My wife and I broke down at 9:35pm on 1-20 in the middle of nowhere. Richard was the only shop that called us back and got us back on the road to Lubbock next day. His mechanic even came and picked us up at the hotel and brought us to the shop. Great people and great service they save our weekend at Tech with our kids.

Marco Trasvina

★★★★★

6 months ago

This is my go to repair shop. They are honest, fair and quick. They have helped me with so much and I trust them with anything.

Paul McElroy

★★★★★

2 years ago

While traveling cross country in a Chevy Tahoe i miscalculated my gas and ran out. That wasn’t the problem as i was towing my side by side and had a full gas ca for it. The problem was when I restarted the car it had no power and the check engine light came on. So I limped into town and filled up the car and the can. The local dealer was closed so what to do? Wife found Terry’s on google and it said they were open. We drove over and the car stated running better but I wasn’t convinced. Pulled in and the mechanic came out with his port checker and found the problem. I told him what happened and asked if he would reset the error code, he did and it staid off. We decided it would be a good idea to drive it around and check it out. I did and it ran fine. Apparently the computer in the car really doesn’t like running out of gas. It thinks the fuel pump broke. So problem solved no charge and I was back on the road on a holiday weekend when others wouldn’t answer the phone.

Nathan & Gretchen Allan

★★★★★

a year ago

We had a minor car emergency, and Terry responded right away and went above and beyond to get our repaired quick and inexpensively. It was our first time there, and we’re from out of town, and he treated us like family. Amazing service!

Mark Holmes

★★★★★

2 years ago

What a Quality and Honest group at Terry's !!! I am so exceedingly grateful and thankful for their tremendous service and FAIR AND HONEST pricing. I live hours away and my son attends Hardin-Simmons. He calls me Saturday late afternoon (Labor Day Weekend) and his 2008 Ford F-150 won't start. Sounds to be the starter or alternator........So I search the vicinity of the University for auto repair shops on line and read some awesome Google reviews on Terry's. So we have it towed, AAA, and it is SUNDAY MORNING OF A HOLIDAY WEEKEND ......The folks at Terry's repair the starter for an absolute reasonable price and my son is on his way by mid-day with repairs on A SUNDAY , FINDING PARTS FOR A 2008 Ford truck. OUTSTANDING .... and they saw corrosion on the battery terminals and cleaned that up , COMPLIMENTARY !!!!!!!!!!!!!!!!!! So TRUST ME AND MY SON AND THE 50+ Google reviews... What a pleasure and tremendous peace to know that these folks DID RIGHT BY MY YOUNG SON IN THE WAY THEY TOOK CARE OF HIM. Many Many thanks to the quality folks at Terry's .....From a Father that is hours and hours away from his son in need......You took good care of him and I am so so grateful for your goodness and being there for him when I couldn't be......................... Best Regards, Mark Holmes.

bootsie collins

★★★★★

a year ago

Auto Angel! My oil warning light went on in the midst of a 4,500 mile journey, on a Saturday night. Richard met me at 9 a.m. on a Sunday to diagnose, fix, reassure and send me safely on my way. I'm a little old lady who's used to being oversold by mechanics. His staff was also there on a Sunday, all of them polite and pleasant. It lifts the heart to find capable, competent, caring strangers.

Elizabeth Schwarz

★★★★★

a year ago

Broke town just outside of Abilene late on a Sunday afternoon. I was surprised to find an auto repair listed as "open". Sure enough, they recommended a tow service and had a bay waiting when the vehicle arrived. They replaced the alternator that same night, stayed very much after hours to get it done! Unbelievably good service and what a surprise and blessing that is these days! Thank you guys for going above and beyond!

Nicholas Alonzo

★☆☆☆☆

11 months ago

I can't recommend this place. My truck sat here for 5 days and I would call daily trying to get any kind of update or reassurance that my vehicle would be worked on and fixed. I was told over the phone that they would call me back with updates but they never did. They couldn't even provide me with a quote or diagnostic when I asked. I was about to take my truck somewhere else and they told me they started repairs which later turned out to be a lie. Eventually, found out that they were several weeks backed up and only had 1 mechanic working on staff. They could have just been up front and honest and told me that it would be several weeks before they got around to working on my vehicle and given me the option to stay or go, but instead of having integrity they gave me the run around and eventually on day 5 I took my truck elsewhere. Pittmans Garage proceeded to fix my truck in less than 24 hours. It's okay to be short staffed and behind, it is not okay however to not let your customers know this and give them the option to take their business elsewhere, I'm in the military so missing work due to not having a vehicle doesn't just affect my pay, it also puts me in the position of being in trouble with my command and facing potential legal consequences.