About Business
Thompson Collision Repair is a leading Car Repair specialist serving the Roanoke, VA, Roanoke area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 61 verified reviews, their reputation precedes them. As a locally-owned business in Roanoke, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Roanoke, VA.
Google Reviews
Jared Cole
★★★★★
4 months ago
Amazing staff that worked quick and kept me updated throughout the whole process. Would 100 percent recommend!
Lorin Honeycutt
★★★★★
3 years ago
This is my 3rd time using Thompson collision and highly recommend for auto repairs. I collided with a deer which resulted in substantial damage. They had her clean and looking like new again.
Travis Overstreet
★★★★★
7 months ago
So I have a 2004 Jeep Wrangler Unlimited LJ. I had a bus back into the left rear quarter panel and knew that parts for this vehicle are extremely hard to find if even available. They searched to no avail, but were able to repair the quarter panel And you can’t even tell it was even scratched. They called and let me know everything that was going on during the process and kept me well informed. If I ever need any more bodywork, I am definitely bringing it to the same shop.
Jessica Carroll
★★★★★
6 months ago
They did such a wonderful job! They handled communication with the insurance company very professionally and advocated for me well. I would recommend this shop to anyone who is in need of auto-collision help!
Adam McDearmon
★★★★★
2 months ago
These folks are great to work with and I highly recommend them for any vehicle repair needs!
Laina Childress
★★★★★
5 months ago
They did incredible work to my car. Got it back to me extremely fast and looking exactly how it did prior to my accident. I would definitely recommend them to any and everybody.
Patricia White
★★★★★
3 years ago
Super nice guys to deal with. Great work on my repairs. Referring everyone to Thompson, and just ask for Keenan. He's really on it and soooo professional. Love him! Thx bunches guys!!!!
Jennifer Farwell
★★★★★
4 months ago
David was very professional in the office, and the team did a great job on my car! Happy to have my car looking great again. Thank you! 😊
Jason Cavagnaro
★★★★★
6 months ago
The team was respectful, thorough and surprisingly fast. Exceeded my expectations! Glad I stopped in for the quote!
Renai Bodley
★★★★★
6 months ago
These guys (and gals) are top notch! Will definitely use them again. They did me a HUGE solid by driving my car to the Ly’burg branch so I didn’t have to. Also, they finished the work earlier than planned. Plus, any shop that has a cat in charge is ok by my book. Make sure you meet Mimi!
Kania Reed
★★★★★
8 months ago
My first experience with this company was last spring and they were absolutely amazing! They fixed my front bumper in a week. There was not even a waiting period to get an appointment with them! A few weeks ago, I went to them again for an estimate on a collision. My drivers side mirror was hanging off & Michael was kind enough to screw the mirror into place so that it wasn’t dangling off. He took the time to do it & I didn’t even ask him to fix it! David Hamilton was able to quickly take pictures of the damages, provided an estimate in less than two hours, & immediately sent them to the insurance company for me. Two weeks later my car was involved in a hit and run. Of course I went back to Sandrof because they’re great!! There were pieces of my car dangling off the bottom & my back door was jacked up. Michael took the time to remove the parts, & used a tool to fix the door so that it would shut. He is such a sweetheart! On another occasion, I spoke to David about purchasing a new car, & asked his opinion on car recommendations. He was really helpful! The employees really do care about their customers, work extremely hard, are professional, do great repairs, communicate well, and go above and beyond!! HIGHLY RECOMMEND THEM!!!
Andrea Cavagnaro
★★★★★
3 months ago
They did an amazing job bringing my Subaru back to new condition. I would absolutely recommend them and use them again in the future if I need to.
Edwin Noell
★★★★★
4 months ago
These guys do awesome work! Vehicle returned to showroom condition and kept me advised on the progression throughout work. At this point, could not be happier! Highly recommend Sandorf!!
Shannon Fitzgerald
★★★★★
5 months ago
Mike and his team were 1000% fantastic - they took care of our problem on the spot and were as kind and professional as is possible.
Mark Holmes
★★★★★
4 months ago
They were great! I drive Uber part-time so they worked with me to minimize my downtime. They did excellent work and I would highly recommend them. The manager and all the workers that I talk to are very professional and friendly. If I ever have to go back to a body shop it will be Sandrof.
Ronn L
★★★★★
6 months ago
Sandrof is excellent! I had a deer hit the front of my car new '25 Rav4 hybrid and they fixed it back to showroom quality. Their customer service is excellent, and David kept me informed as the repairs were done which lasted a little over two weeks. I was concerned about the paint since it is a pearl white color, and they matched it perfectly. They take time to explain everything in great detail , and from the moment I took my car by there to get an estimate, I left feeling very confident this is the place I wanted to take my car for repair. I highly recommend you taking your repair needs to Sandrof on Merriman Road. You will not be disappointed in the results. Thank you David and all that worked on my Rav4 ! Thank you for returning my car spotless as well. You guys are awesome ! !
Grace Landesmann
★★★★★
3 months ago
I had to have somebody pop my mirror lens back in and David was able to get me in pretty quick! Was super helpful and Tyler did a great job putting it back in and the whole process took no time at all. They also have a cute cat lol super friendly
Sara Aylor
★★★★★
7 months ago
I have nothing but good things to say about Sandrof Auto Body. Starting with the ease of setting up an appointment for a quote to picking up my vehicle. The communication, the answers given were top notch. The customer service from everyone there was very much appreciated. Thanks for taking care of my vehicle and giving her back better than I could have expected!
Kory Kruger
★★★★★
5 months ago
The re painted the front of my Alfa 4C to repair some bad rock chips. The paint matches perfectly and looks great. Im very happy with the quality of work, communication and service.
Kelsey Blankenship
★
☆☆☆☆
a month ago
I had a great experience overall with this auto body shop. The front office staff was amazing — friendly, professional, and very helpful throughout the process. The body and paint work turned out fantastic. The quality of the repair really shows, and I’m very happy with how my vehicle looks. The only downside was some issues with follow-through on the business side. There were a few things that weren’t completed or communicated as promised, which was a bit frustrating. Sometimes treating your customers more then just a number on paper goes a long way.
