Thoroughbred Nissan

LA RE Developments LLC

★★★★★

a month ago

I recently purchased a car from Jonathan Brown and had a great experience. He was easy to work with, honest, and made everything simple and stress-free. Highly recommend him if you’re looking to buy a car!

Gee Bail

★★★★★

a month ago

All three times we’ve used the service department here we’ve had exceptional customer service. They especially excel at communicating with customers, clearly explaining the work you might need done and the expected expenses, and helpfully keeping in contact with you throughout the whole time your vehicle is in their shop. No B.S., no drama, just good clear communication and professional service from the folks managing the phones, appointments and service desk. 👍🏻

Isaiah Hill

★★★★★

3 weeks ago

my man Jonathon Brown was amazing. he got me a great deal into the car that i really wanted. 10/10 experience all around. i’ll recommend anyone in Tucson to check out Thoroughbred Nissan first.

David Larson

★★★★★

3 weeks ago

This is my third Nissan purchase from Thoroughbred Nissan and have had only positive experiences. The sales staff is easy to work with and they provide competitive pricing without high sales tactics. Would recommend this dealership if looking a new Nissans.

Jennifer Aguilar

★★★★★

a month ago

I had an outstanding experience at Thoroughbred Nissan in Tucson. From start to finish, everything was smooth, professional, and stress-free. The team truly delivers great customer service as well as we’re friendly, knowledgeable, and genuinely focused on helping me find the right vehicle, not just making a sale. Thank you Roberto Villagran!

Diana Vega

★★★★★

3 months ago

We went in looking for good deal, good price, good car and came out with just that. Rob was very helpful but not pushy at all. He let us look around with no pressure and gave us the best deal he could. Usually, you’re at the dealership all day and he helped us get a new car and leave within a timely matter! Such a great experience, thank you Rob and thoroughbred!

Kassandra Garcia

★☆☆☆☆

a month ago

I am extremely disappointed with my recent experience at Thoroughbred Nissan in Tucson, AZ, specifically in my interactions with Eleazar Armenta. I brought my vehicle in for recall repairs and requested a tire rotation at the same time. When I dropped my vehicle off, there were absolutely no abnormal noises. Within four minutes of leaving the dealership after pickup, a very loud and noticeable noise began coming from the left side of the vehicle — a noise that was not present prior to service. I immediately contacted the dealership and returned as instructed. I reasonably assumed the tires would be rechecked and reset. Instead, the vehicle was only test driven, and I was told it was likely wheel bearings. I was repeatedly informed that it was “impossible” for anything to go wrong during a tire rotation. I was then told I would need to pay $190 for a diagnostic inspection to confirm whether the wheel bearings were failing. For context: wheel bearings do not suddenly fail within a three-hour window with zero prior symptoms. The timing alone made that explanation highly questionable. I requested that the tires simply be rotated back to their original positions to properly rule out the most recent variable — the rotation. Once the tires were returned to their original positions, I drove the vehicle and the noise was completely gone. Not reduced. Not improved. Gone. To ensure objectivity, I also had the vehicle independently evaluated afterward. There are zero issues with my vehicle. No wheel bearing failure. No mechanical defects. Despite this clear resolution, accountability was never taken. Instead, the explanation continued to shift back to wheel bearings, even though the noise disappeared after reversing the rotation. I was repeatedly told the situation was “impossible,” rather than receiving a straightforward acknowledgment that something may have been missed during service. What makes this even more disappointing is that I had recently spoken with a salesman, David, and was actively considering purchasing a second vehicle from this dealership. After this experience, I will not be moving forward with that purchase or doing further business here. Mistakes happen in any service environment. What damages customer trust is not the mistake — it is the refusal to acknowledge it, combined with attempting to charge a customer $190 for a problem that was created and then resolved in-house. I have a recorded phone conversation in which I was told multiple times that a tire rotation could not cause this issue. If dealership management would like to review that recording, I am more than willing to provide it. I expected a higher standard of professionalism, accountability, and customer care.

aishah urquidez

★★★★★

a month ago

Great costumer service from service advisor Michael Kreuzer. I would definitely recommend to get your maintenance appointments booked with him. He took his time to explain what they had found during the multi-inspection they complete. Very nice guy !

Alexandra Jackson

★★★★★

a month ago

The fastest car buying experience I have had! Thanks to Jonathan Brown at Thoroughbred Nissan, highly recommend him to all my friends, family and to anyone in the market for a new or used car. He knew what our family was looking for and found the perfect fit. Many thanks to Jonathan Brown!

Patrice Nicole

★★★★★

2 months ago

I’ve been with this location for over six years, and I can honestly say every experience has been wonderful. Tony was amazing throughout the entire process… he made sure my Rogue was in great shape, stayed in touch, and was incredibly patient with all of my questions. This dealership is truly unlike any other. Every employee is welcoming, kind, and genuinely helpful! and they even welcome pets, which I love. I’m so thankful for each interaction here. Experiences like this are very rare these days

Tim Gorter

★★★★★

2 weeks ago

We were traveling and Express service is why I chose Thoroughbred. Didn't know when we would be there so no appointment needed was a huge plus. The service was excellent! They apologized for not having a car wash (the car really needed a wash) but the did clean the bugs off the windshield and vacuum the sand and pebbles out. I'll definitely go back again if I'm in the Tucson area!

Curtis Judd

★★★★★

4 months ago

Robert Ruiz was awesome! Was looking for an electric car and he was able to answer all the questions I had. No pressure to buy and he sent me Carfax before I purchased. Just need the windows tinted, but he said they will reach out once they are available.

Dawn

★★★★★

2 weeks ago

I absolutely LOVE Thoroughbred Nissan! Robert Soucy and Tim Kaas made the purchase of my Z a great experience! This is the third Nissan I’ve purchased from this dealership since moving to Tucson over a dozen years ago. Every time I’ve traded in my previous Nissans (Maxima, 370z & Murano), I feel that they give me a great deal. I don’t go home feeling taken advantage of and suffering from buyer’s remorse. Their service department is also great! Their services aren’t ridiculously overpriced.

John G.

★★★★★

a month ago

Thanks again to Paulette Gaston (saleswoman) for helping my wife and I through the process to purchase a 2021 Nissan Rogue! She is very experienced and it showed as well as patient throughout. My wife and I had purchased a 2013 Nissan Rogue 10 years ago here and had a good overall experience (different salesperson). This time was even better than the previous and so far we are very happy with the vehicle! Also wanted to give a shout out to Dave Sanchez in finance who gave me some very good advice as well. The team here really seems to care about customers and we appreciate that. We will definitely be recommending this dealership to others because of the great customer service they showed us!

Collin Johnson

★★★★★

2 months ago

Thank you Throughoughbred Nissan, Michael service advisor, and team for taking care of my 2022 Tactical green Frontier. One of the few dealerships I feel that truly deliver a classic showroom/car customer experience that in today's fast paced world is lost, I prior dealt with two different manufacturer dealerships and comparatively NISSAN WINS. If you want to experience what and how Nissan is supposed to look like go to Throughoughbred on 22nd.

James R

★★★★★

a month ago

Another great purchasing experience! Thanks to Rod, Ricky, Rob & Brandon for all the professional help. Oh, and a purchasing tip, donuts do sweeten the deal! Also Anthony in F&I was very friendly and professional. Anthony was so good, I bought an extended warranty!

Blanca Anaya

★★★★★

2 months ago

I would like to take a moment to recognize Leo Ballesteros at Nissan Thoroughbred in Tucson Az for the amazing job he did during our recent purchase of our 2026 Nissan Rogue. From the moment we arrived, Leo was honest, professional, and extremely attentive to our needs. He took the time to walk us through the entire process, answered all of our questions clearly, and truly listened to what we were looking for in a vehicle. His knowledge and patience made the experience smooth and stress-free, and we never felt pressured at any point. We genuinely appreciate Leo’s transparency and dedication to making sure we found the right vehicle for our needs. Thanks to his excellent customer service, we drove away confident and happy with our purchase. Thank you, Leo, and the team at Nissan Thoroughbred for such a positive experience. Sincerely, Blanca Anaya