Reviews
Anthony Francisco
Always awesome service. Very friendly staff. They go above and beyond to communicate options.
★★★★★ 5 days ago
Odrigue Badeau
Went in for an oil change and to diagnose a vibration issue. They took care of me and I got a deal on tires too. Stephanie was very helpful and communicative. I would use their services again
★★★★★ 5 days ago
Cade Cinnamond
★★★★★ 6 days ago
Judy Anderson
★★★★★ a week ago
Amelia C
January 16 my sister and I experienced a tire blow out. The truck was towed to tire choice and the staff there were very professional and super helpful on such short notice. The manager, Stephanie was the best part of the experience, she went a long way toward improving the mood on such a stressful day! Thank you Stephanie!
★★★★★ 2 weeks ago
Christina Fletcher
I had a flat tire and had my truck towed there on January 16th. While I was waiting for the techs to take a look at it, I overheard the manager, Stephanie, dealing with a very grumpy woman. Stephanie handled it very professionally and with grace, even with the woman’s attitude getting worse and worse. With management like this, I will definitely be back for future services!
★★★★★ 2 weeks ago
Greg Rose
Tire Choice continues to provide excellent customer service!
★★★★★ 2 months ago
Alan Payne
It’s one thing to mess up a job that impacts me. I’m not going to go nuts over that. When you play around with the tires on the car my wife uses to transport my kids, that’s a different story. Everything I care about is literally depending on your tire patch job and you couldn’t even get that right.
Some jobs allow for small mistakes like a fast food person forgetting your fries. A tire place does not have the luxury of mistakes because those mistakes could be the final thing your customer ever sees or experiences.
After talking with Darryl, it is clear to me that this location does not understand the importance of their job or the value of providing great customer service. I would shut down this location if I had the power or knew how to make that happen.
Not only will I not recommend this location, I will actively work and go out of my way to share my story with as many people as I can!
★☆☆☆☆ 3 months ago
Valerie Broznak
Great price and quick, professional service. They took my walk in and were very honest on their expected timing. This courtesy allowed me to return when I could be seen quickly. The tire plug was quick, right aligned with their timeline estimates and they were patient with my daughter in the waiting room. Thanks!
★★★★★ 4 months ago
Valerie Bernardo
Tire Choice (location off of Hillcrest Parkway in Chesapeake, VA) was the best! On the way to the OBX my SUV got a deep puncture in its tire. Tire Choice was able to receive my vehicle upon arrival. New tire was installed amd the wait time was under an hour. The best tire service experience I’ve had.
★★★★★ 4 months ago
Wright Dave
★★★★★ 4 months ago
Iain Schlegel
Got two flat tires on a road trip back home… when every other tire place we tried was closed, the folks at this Tire Choice were kind enough to squeeze us into their busy schedule and get us back on the road. I cannot thank them enough for their kindness, they saved us from having to find a hotel for the night and put an end to our stressful search for new tires. If I could rate this higher than 5 stars I would do it in a heartbeat.
This occurred on 9/2/24, at around 330-5pm. Everyone who was working during that time deserves a raise or a bonus, in my humble opinion.
★★★★★ 5 months ago
Click click
Great place for me to have a hassle free and enjoyable experience
★★★★★ 5 months ago
alex
Very helpful, did not try to sell me any other service other than what i went into.
★★★★★ 5 months ago
Jake Karnes
Amazing customer service and professionalism. Greeted with a warm welcome by kimmi who was very helpful into finding me exactly what I needed for my repair. Nick, the one who worked on my vehicle, explained and showed me exactly what I was getting for the price I was paying. Showed a level of high experience and knew exactly what he was doing. Prices Fair, Customer service Excellent, Overall Experience was Amazing. Definitely will be coming back!
★★★★★ 5 months ago
bmw2fix
Nice friendly people working there and they did not pressure me into buying new tire….
I’ll always check with them in future if I have tire issues
★★★★★ 5 months ago
Nick Venezia
Tire choice on Carmichael way in Chesapeake is awful!
Only giving one star because 0 isn’t an option.
NEVER EVER EVER GO HERE. Routine oil change almost cost me my brand new car.
The oil filter was not the recommended oil filter for the job and did not seal…. Oil is all over my driveway and I had to redo the whole job myself. This could have ruined my car!
Contacted corporate. Still waiting to hear back but I’m guessing I’m gonna have to go to small claims court just to get my money back….. this company is a joke!
I spent a good portion of my day afterwards locating tools, buying the oil pan.:.. all that jazz…. Because I didn’t wanna drive my car since I had no idea how low it was (dip stick indicated it was pretty low)
Needless to say, Nobody from the company has contacted me…. Horrible customer service.
(I have much better video than picture…. I didn’t realize that you could only post photos on these reviews.)
★☆☆☆☆ 6 months ago
Barbara Lynch
Very friendly, had my car ready very quickly.
★★★★★ 6 months ago
CHRISTOPHER BROWNING
Highly Recommend! Amazing staff! Really saved the day! We had a broken brake line on the way home from the beach. We were 3 hours from home and not having any luck finding a shop that wanted to work on a Mercedes or had the ability to get us immediately. All of the rental companies did not want to give us a vehicle unless we were going to return it locally so we were in a bind especially traveling with an infant. We found this Tire Choice and both of the team members went above and beyond (had to get special tools-Mercedes) and got us fixed, on the road and home safely. Thank you both again!
★★★★★ 6 months ago