RNR Tire Express - Chesapeake

Justin Colley

★★★★★

2 months ago

I had a special order tire & some complications around my work schedule and Lance was patient and excellently answered all of my questions. My issue was solved quickly and with a high level of quality. I will definitely be returning to RNR with my future tire needs.

ELIZABETH FERGUSON

★★★★★

2 months ago

Craig and all the other service techs Or very informative, honest, made me feel comfortable, and I enjoyed working with them. Found out I had a dangerous situation of a cracked Wheel And they helped me remedy the issue. They propose the low end fix to the high end fix. They are a great company, and I highly recommend them for their professionalism and knowledge base. You’ll learn a lot about tires.

Jim White

★★★★★

3 months ago

RnR Tires is hands-down the best tire shop I’ve been to in a long time! I stopped in needing new tires pretty last-minute, and Dre took care of me from the second I walked in. Super knowledgeable, zero pressure, and he explained everything clearly without talking down to me. He got me the perfect set of tires for my budget and driving needs, had me in and out faster than I expected, and the price was better than anywhere else I checked. Dre’s customer service was honestly top-notch — friendly, patient, and you can tell he actually cares about getting people taken care of right. Made the whole experience easy and stress-free. I’ll be coming back to RnR (and specifically asking for Dre) for anything tire-related from now on. Highly recommend this place!

James Wallace

★☆☆☆☆

3 months ago

Definitely could use some adjustments. Customer service was not good. There was one gentleman that they were “cross training” but him and I both agreed that he needed some help. I came in for Tire Patch, that’s it. The tire could not be repaired due to the location of the nail in that one tire. The tires were still under “warranty” however, that was a headache because they make you sign an agreement to pay for the tire even though the warranty is supposed to cover them. The tires were purchased around June, July and only have 3% tread usage so I should be good. Should be? So we schedule an appointment for the following day and abracadabra, no appointment nor activity in the system. Also, they told me the tire came in but it didn’t and I’ve been sitting here since 11:30, already an hour and a half. I was told someone was going to go pick it up but I’m still sitting here. Never again R-N-R

Austin Moore

★★★★★

3 weeks ago

Great team of knowledgeable personnel. Very professional and attention to detail. 10/10. Highly recommend!

Melissa Cook

★★★★★

2 months ago

Came in due to a tire that kept losing air... Craig and his team were very pleasant and informative as to the issue and what needed to be done... Craig was able to obtain the replacement tires - problem was fixed that day!!! :) Thanks again to Craig and everyone there who played a role in finding/fixing the issue --- I truly appreciate it!!! We have worked with RNR - Chesapeake before and have had NO issues... We fully trust Craig and his team and highly recommend RNR - Chesapeake!!

Holley Ayres

★★★★★

a month ago

The team at the Chesapeake location are All Stars! Everyone I came into contact with were not only professional, but very personable and helpful. I would recommend them 10 out of 10 times! Thank you for excelling in customer experience and service!

Jose Rodriguez

★★★★★

a month ago

Great work by good people at an affordable price. The RnR at Chesapeake took care of my car fast.

Ethan Russo

★☆☆☆☆

4 months ago

Stole/Misplaced a hubcap of mine. (They said I didn’t have one on to begin with which is total BS!) you think I wasn’t looking at my wheel this morning before I left?? Whatever your businesses excuse may be you guys are very dishonest and stole from a potential customer and that’s not okay! Maybe because I didn’t spend any money today at this establishment stealing my hub cap was their form of compensation Brought the wheel in looking perfect and RNR Tire Express left me with the photo below . Thanks for ruining the lug nuts too. (They also refused to show me the before photos?? Wonder why??) maybe cause my hub cap was right there??

Regan Schraeder

★★★★★

2 months ago

Incredible, marvelous, terrific, tremendous, wonderful,extraordinary! I cannot describe any clearer how happy I am that I chose RnR Tires! Dre Anderson was completely down to earth, listened to what I needed and kept me within my comfort zone without breaking the bank! True professionals without a doubt and I will definitely be back when it’s time for my other vehicles to get new tires! Check them out….i promise you will not be disappointed!

christopher brand

★☆☆☆☆

3 weeks ago

RNR tire is ripping people off. I came in to order 5 tires for my jeep they told me it would be $3100 for the tires and instalion. I asked them what the cost of each tire is and they told me $589 per tire. The actual cost of the tires is 389 per tire. I went down to discount and order the same tires plus install for $2100. These exact same tires are on tire rack for $389 also. There is no reasion to charge an extra $200 for the tires. This company used to be a good company now they are ripping people off. DO NOT USE THEY WILL OVER CHARGE YOU.

Alex Bedford

★★★★★

3 months ago

Shoutout to Craig for hooking me up with the new Toyo at3s. Right on time for these winter roads. He checked my alignment for me and now I feel like I have a brand new truck. Going hunting this week and have much more confidence in my ride up in the hills. It’s been wet and icy out lately and I can’t wait to see how these tires perform on the mountain off the road.

Matt Schmidtka

★☆☆☆☆

3 weeks ago

I brought my $4200 wheels to these guys based on a conversation with their sales guy. All they had to do was swap my current wheels to the new ones using the same tires, and using my new valve stems and my lugs. They didnt look for my center caps or lugs apparently cause they installed their own in. Now I have paint missing from all center caps where they beat them in with metal tools. Also, they installed the old valve stems and lied to me saying they didnt come apart. Meanwhile they didnt know the valve stems were in the box. This is all after I had a conversation with the front desk. On top of that, the ridiculous silicone shine spray they use goes all over your car, and the morons wear the same gloves driving your car out so your steering wheel is messed up too. Save your money and avoid this place. Even though they gave me my service for free after all of the problems (not giving me my black valve stems initially, and never giving me my factory lug nuts back). I would have been better off taking my stuff to pep boys than this place. And yes I have photos of this crap.

Alex Rosa

★★★★★

3 weeks ago

I initially went in for an alignment but realized that I needed to replace the front tires on my vehicle. The team there was able to get me set up with a new front set, balanced and rotated the tires, and let me know about the TPMS sensor issues. I drive for a living and after two weeks on the road, everything is still running true. Plenty of businesses may ask for a good review, but this team actually deserves it.

Kimberly Bufkin

★★★★★

2 months ago

New vehicle/new visit for me; I unexpectantly ran over a concrete chunk or rock on the interstate and the guys were able to get me rocking and rolling expeditiously!! Texting was great while I was at work, and even though I could drop only my rim off for service- they cleaned it too! 😭 Thank you so much! Love this place! ☺️

Jacob Miller

★★★★★

2 months ago

Absolutely amazing customer service. Walked in off the street with a random question about a locking lug on a Tacoma that I just bought, that several shops turned me away for. They knew exactly how to handle it, took the truck back, made the fix and had me out in 15 minutes. I will definitely recommend people to go there and will return in the future.

Michael McElroy

★★★★★

5 months ago

I recently had a lift kit installed on my truck at RNR and I couldn’t be more impressed. The entire team was professional, knowledgeable, and clearly takes pride in their work. The install was done flawlessly — no shortcuts, attention to detail in every step, and the truck rides and looks incredible. They kept me informed throughout the process, treated my vehicle with care, and the customer service was top-tier from start to finish. If you’re looking for a shop that truly knows what they’re doing and treats you right, RNR is the place. Highly recommend.