Reviews
Robin Bliven
I love this shop. I always feel like they are so honest and don’t try and upsell me. They are quick too. They have women working in management and as a woman I never feel like I have to bring my husband in to be treated fairly.
★★★★★ 21 hours ago
Kyle Richardson
Avoid taking your vehicle here. Front desk manager was nice but that’s about it. Took my vehicle here twice for diagnostic and repair and both times my vehicle was kept for multiple days without even being looked and no notifications were made to me. Ended up picking my car up early from them on second trip. Do yourself a favor and pay the extra money at a dealer but stay FAR away from here unless you want something simple like an oil change or patched tire.
★☆☆☆☆ a week ago
William Corrigan
I have had both my vehicles inspected and serviced by this location. I have enjoyed both prompt and professional service.
Thank You
V/R
Bill Corrigan
★★★★★ 4 weeks ago
Ute Philipp
★★★★★ a month ago
Tim Green
Heather is extremely helpful. The mechanics are very thorough and professional.
★★★★★ a month ago
Alan Gamboa
Alignment and State Inspection done quickly at a reasonable price. Always a pleasure working with Heather
★★★★★ a month ago
Betsy Williams
Very courteous service. Quality work, well priced
★★★★★ a month ago
Hunter Liptrap
Don’t waste your time with this business. They refused to schedule a state inspection with my other services and insisted that it’s first come first serve by state law— every other shop in Tidewater will squeeze a state inspection in if you come in for other services. I know this because I’ve worked as a service advisor. After keeping my vehicle for 4 days, they called to let me know it failed inspection for a “non-DOT approved LED headlight.” The entire front end of my truck was replaced after a hit and run in 2021, and it’s passed inspection no problem everywhere, INCLUDING THIS PLACE with the headlight bulbs that are in it. They wanted to charge me $74 per light to install halogen bulbs, plus the cost of the part. It takes one hand and about thirty seconds of your time to change a headlight bulb, so I’d like to know what medical school these dumb dumbs graduated from to charge as much as a lawyer for their time. If you have an older car, the inspector will do his best to tear it apart to squeeze a few extra dollars from you. Take it somewhere that isn’t looking for an excuse to fail you. So thanks for the $236 bill for an oil change, tire rotation, failed inspection and some windshield wipers. I’ll never return.
★☆☆☆☆ 2 months ago
Wade W R
★★★★★ 2 months ago
Abbie Romano
★★★★★ 3 months ago
Chuck Avery
Excellent. Friendly and down to earth good service across the board. Service writer was outstanding!
★★★★★ 3 months ago
David
★★★★★ 3 months ago
Carrie A . Williams
I had blown two tires and a damaged rim. They were great on fitting me in to an already tight schedule and let me add on an inspection. I never feel pressured by sales. They always recommend just what I need and remind me of what maintenance I might need coming up.
★★★★★ 4 months ago
Robert Schaub
Quick replacement of leaking tire.
★★★★★ 4 months ago
Jared Mays
Service Manager, Tim, is the man! Great communication and timely service on my vehicle(s). Shoutout to the entire team (both front of house and in the shop), great customer service and experience all around!
★★★★★ 4 months ago
Douglas Bass
★★★★★ 4 months ago
Kim Williams
Another great service provided by these guys. Appreciate the hard work
★★★★★ 4 months ago