Traynor Automotive

Victoria Williams

★☆☆☆☆

2 years ago

The worst experience! The mechanic was very unprofessional and was only trying to do limited work when I was willing to spend money to get the car to where it needed to be. When we decided to not have him do the work he raised his voice and started swearing at me. I wouldnt even give him 1 star/ update all you have to see is how argumentative he is to a reply on a bad experience from a customers view and this is the type of business you would be dealing with. Let’s just blame the customer everything I said in my review was the truth there is no need to lie that makes no sense.

Kevin Kennedy

★★★★★

2 years ago

I’m always inclined to patronize small business and the folks at Traynor have never disappointed. I have six cars and all but two have been through there for something. I’ve never been upsold and have had work put off that I didn’t need. I think pricing is fair and their quality of work and honesty is on point.

Robbie Stiefel

★★★★★

3 years ago

Andrew (the owner) was very generous with his time and went over all the recommended maintenance on a vehicle I was purchasing even though I was out of state and wasnt going to be able to have him do the work. He could have easily have rushed me off the phone but he didnt and I was very grateful for us advice. Id highly recommend this shop to anyone in the area. He is a Toyota lover like myself and he himself has an old 4runner just like me. He worked at Toyota back in the early 2000's.

Kyle Thomas

★★★★★

3 years ago

Andrew and his team at Traynor were top notch professionals. Took my Xterra in for a couple of various issues. They deep dived into it, explained everything along the way and provided me with frequent updates. First time customer. I will be coming back for any other automotive needs and will be recommending to anybody inquiring about a trustworthy auto shop.

Cornel Alb

★★★★★

2 years ago

I had my VW Passat at Traynor twice in the past, for relatively important work. Once for front suspension work and the other for AC replacement. These guys are very, very honest and upfront. There is no fast talk nor funny business. Give these guys a try. They are my shop of choice for all automotive repairs. Great work, honest people and fair prices.

Craig Cummings

★★★★★

2 years ago

Good old fashioned mechanics shop where they seem to know and care about what's going on with your vehicle. They were honest about options and they weren't pushy but getting a bunch of things done in addition to what we went in for. While the location and the building may not look traditional like strip mall mechanics might, finding a good, honest mechanic is hard these days and I highly recommend you give them a shot.

Jody Raper

★★★★★

Edited 8 months ago

My air conditioner quit working in my suv on all sides except for the driver side vents. Another mechanic quoted $1,500 to repair. Traynor confirmed that the blend door was working as it was designed to and that we only needed to top off the A.C. We are very grateful for all the money saved as well as how quick they were about the whole process. 9.27.22 We've returned to Traynor several times since my initial review. They've been able to take care of items and issues that were beyond my ability. They ave repaired door locks that became unresponsive in my Rav4 and they repaired the 4wd issue that kept my Sequoia in 2wd. I continue to highly recommend Traynor.

Cameron Wisinski

★★★★★

2 years ago

Traynor automotive is the best mechanic shop in the area and is the only mechanic shop I will ever take my vehicles to. Andrew and his crew explain everything very well in detail and are extremely polite and professional. They also are very flexible with everything and will support you in anyway they can. Going to a mechanic shop is not always a fun time because you have to spend money but I look forward to every time I have to go to Traynor automotive because I get to talk to Andrew.

Mo Situmeang

★★★★★

a year ago

I came and spoke to Andrew for my first appointment set up in my first State Inspection. Andrew was genuine and friendly. Relocated out of California, he took his time explaining to me what were the procedures to get it done eventhough he was busy helping other customer on the phone and another customer behind me waiting for his assistance. Today 09/11/24 at late afternoon, I was received by a friendly lady at the window and she helped me to get the State Inspection done in courtesy and professional manner. My experience was quick, easy, and friendly. Thank you Traynor Automative, now I know where to go for my vehicle needs.

Amber Manning

★★★★★

a year ago

Highly recommend. I dropped my vehicle off on Sunday night & by Wednesday morning I had it back. Mr. Traynor was very communicative, professional, knowledgeable, and honest. The front desk woman was very friendly as were the mechanics who gave a friendly wave as I was leaving. My car was fixed and drives better than ever! I highly recommend this business!

Doug D

★★★★★

2 years ago

I’m very particular about my vehicles, and, who works on them. Moved to Chesapeake a few years ago and a huge concern for me was finding a trustworthy shop. I have multiple shops close by (including Traynor) and tried out a couple of them for small things. None made me comfortable. It was back during the pandemic when I ran into big problems getting state inspections. One place kept one of my cars for 4 days!! That’s when I tried Traynor. While they weren’t able to take me as a walk in, they had me come in 2 days later and I was in and out in about an hour. While waiting, I had the opportunity to meet and talk to Andrew. I found him to be extremely knowledgeable and also found out that there was a technician there that had great knowledge and experience with the Ford 7.3L diesel trucks, of which I own one of. As a team, they have always listened to what I want done, they lay out a plan and then explain everything they are proposing. And when I pick up the vehicle, they always go over what they did. I’m so glad I gave them a try as they are my exclusive shop for all 3 vehicles now.

Sunny Harris

★★★★★

2 years ago

Astute professionals that won’t up-charge and are very transparent on what they know and don’t know. Prices are very reasonable and customer service and expertise are TOP tier. Andrew worked around my busy schedule to allow me to pick up my car at a convenient hour around my schedule and they were very good at keeping me informed of the status of my car daily. Highly recommend them for any foreign or high end cars. They did amazing work on my Mercedes Benz.

Jocelyn Tavizón

★★★★★

a year ago

I’ve been to several repair shops in the Hampton Roads area, and I can confidently say that Traynor’s Automotive has one of the most honest and helpful teams. They will take their time and explain to you every single thing that is going on with your car and won’t do anything that is not necessary. Their prices are super fair and their customer service is top tier. Will definitely be back and recommend it to anyone who needs a trustworthy auto repair shop.

Kirsten Hansen

★★★★★

11 months ago

Awesome experience! Went in for a state inspection and it was quick and they did a great job! They found a suspected oil leak and I was able to take it to the dealer and have it repaired under warranty! Thankfully his team was paying close attention and found the leak! Will absolutely be coming back!

L W

★★★★★

7 months ago

Recently took my vehicle here for a weird sound. As someone who knows next to nothing about vehicles and has a spouse who usually handles it, it's stressful to not know the process or have all the answers. They walked me through all of it and were transparent about the process, what they thought the issue was and how much it would cost to fix it. Every staff member I talked to was kind and patient even though my lack of knowledge probably slowed progress down. The charges were clearly laid out in my bill and the cost was more than fair. The whole process was quick and easy and you can tell that they care about doing a good job. I cannot recommend them enough!

Jamie Boyd

★★★★★

7 months ago

This is a great place for all you car repair needs. They treat you like family, along with fair and reasonable pricing. The staff is friendly and knowledgeable about what they tell you. I would hesitate to bring my vehicle back. They have a lifetime customer here. Thank you!

Stan B

★★★★★

3 months ago

If you want automotive work done correctly, Traynor Automotive is the place to take your vehicle. For about 2+ years now I’ve experienced nothing but great professional, quality service and work on my ‘06 Chevy Duramax 3500 — emphasis on “quality”. They don’t try to sell you what you don’t need, but, if warranted, do recommend common sense repairs or service or recommend good quality replacement parts, if parts are needed, rather than lower quality rebuilds and so on. Andrew and his staff are about honesty, integrity, thoroughness, and quality work, which they stand behind. Give them a try. You won’t regret it.