Tire City

Helpful Person

★★★★★

2 years ago

Absolutely love these guys. Great Service and the people were so nice and professional. Thanks for Getting me back on the road, 💜

Ben Smith

★☆☆☆☆

a year ago

*DO NOT GO TO THIS TIRE SHOP* Let me explain; The price you pay is tempting and makes you feel like you’re getting a deal. DO NOT TRUST IT. You pay for what you get. They misdiagnosed a cupped tire as a bent wheel. WAY over torqued all my lug nuts to the point I wouldn’t have been able to get them off in an emergency AND cross-threaded most of them as well (lazy and just used an impact gun to drive the lug nuts on as tight as they saw fit). I had to buy a new set of lugs ($70) for all wheels at the next shop because they were all in bad shape. Laziness and lack of attention to detail which will threaten your safety. Please, go to a reputable tire shop (Discount Tire on 95th St. near Oak Park Mall was amazing) and pay a little more and save yourself a weekend or even a paycheck of hassle later. I was lucky my studs were still in good shape. Also, they will try to get away with not balancing your wheels as well. Please do not go here. I was LUCKY it wasn’t worse than it was. They sound nice over the phone, but will tell you anything you want to hear to make a sale and then provide your vehicle with terrible service. Disrespectful, lazy, and outright terrifying that people would treat you and your vehicle like this.

Samantha Eby

★★★★★

9 months ago

Drove an hour to get tires done at another shop just to get told they couldnt do them. Tire City was the only shop to get me in last minute on a Saturday with some oversized tires and didnt charge an arm and a leg. Definitely will make the drive to tire city from here on out! Thank you guys again!!

Abby Dolman

★★★★★

10 months ago

I'm sad I don't recall the man's name, but he was very personable and likeable. I was paying for a tire repair. They do patches instead of plugs because the repair lasts longer.

Nathan Williams

★★★★☆

3 years ago

I prefer a small mom and pop type service business. It feels like I get better SERVICE. Ray is great. Be patient and he will take his time and give you his full attention. He my not be the cheapest every time but i feel like he definitely gives me a fair price. Unlike the big tire companies I've been to.

Joe Virgo

★☆☆☆☆

a year ago

Go someplace else, anyplace else but here. I bought a brand new tire from them and when I went to pick up my car, the tire was filled to 49 PSI when the max is 38. I made it 1 mile down the road before my tpms sensor actually fell off inside my tire and rolling around. I went back and the scam artist behind the counter pointed to a piece of paper that says they are not responsible for broken monitors and told me he could fix it for $130. Never have I had an issue like this at any other tire store. Do yourself a favor and go someplace else, you will not regret it.

george reberry

★★★☆☆

2 years ago

I have been going here for many year's. My oldest daughter she is who turned my attention to get my tires replaced here. Like I said I've been going back every single time I buy a new car or different car I leave my Wheels tires in there hands. Plus I've always liked people who are just people like myself. Sorry didn't have pictures of my tires. But this is for the lady who has a daughter named 🐝 Bee!

destinie campbell

★★★★★

8 years ago

Honest, fast, and inexpensive. Despite the negative Google reviews, I gave them a chance because I was desperate to get in somewhere. I needed used tires and fast. I told them what I needed and they didn't try to upsell me on anything else(I hate when they do that!). Installation was cheap too! I was charged exactly what I was quoted over the phone. Free coffee and a separate waiting room for get as comfortable as you can while you wait. I was even offered the remote to watch whatever I want, which nobody ever does. Customer service was awesome all around. Strongly urge you to ignore negative reviews and give them a try anyway! I know I'll definitely be returning!

Nick Kahler

★★★★★

3 years ago

Amazingly refreshing customer care. For the minutes I was there getting a tire replaced, I witnessed customers in front of me have their own perceived problem explained which ultimately led to them not spending a cent in a situation that I’m sure many other shops would’ve used as an opportunity to stack a big bill together. This place is practically a throwback to a time of just plain good customer relations and letting the work do the advertising. I’ll DEFINITELY be back and wholeheartedly recommend! ⭐️⭐️⭐️⭐️⭐️

Janet Budreau

★★★★★

5 years ago

Ray has been our guy we have trusted for years. We have three kids that drive and all cars go to Tire City for service. Just recently though, we took our van to the dealership where we bought it to get an estimate when the air conditioner broke down. We were given a ridiculous $4,200 estimate. We just paid for the analysis fee and immediately brought it over to Ray and Tire City like we should have in the first place. They were scratching their heads over the crazy estimate we were given. We walked out with only paying $183 for a recharge of our air conditioner. It's working great. You can trust them to be honest with you. Highly recommend.

Unapologetically Me

★☆☆☆☆

2 years ago

Never again. They took advantage of me. I priced it out at other places. $200 less everywhere else do not go here. I thought I could trust them. Apparently I was wrong, I will never make that mistake again. Places like this give other auto shops a bad name.

Lynn Norton

★★★★★

5 years ago

Ray at Tire City took great care of me again. He is always so nice and I got in and out timely for a free tire rotate/balance. He sold me the tires awhile back, too. Wish I would have remembered they did oil changes too as I paid dearly for the one I got elsewhere. It was a long morning and was glad they got me fixed up! Thanks guys!

Jeff Hamons

★★★★★

2 years ago

Customer service like you used to be able to expect from a tire shop. Smells like grease and smoke... Just like a good tire shop should. They got me in for a quick flat repair when everyone else was telling me tomorrow or wait and we might get to it.

Boo

★★★★★

3 years ago

I can't tell you how greatful I am to have found a locally owned mechanic that does quality work without gouging the prices. I called 10 different places to get my breaks done today. And each of them quoted a price that was 200% higher then tire City. No matter what you need done, call Tire City first.

Nathan Bell

★★★★☆

6 years ago

Good automotive service and reasonable prices. Ray has been “my guy” for a long time. He will give you your options on how to fix things and is trustworthy in not giving you the runaround. You have got to be there earlier than later. They don’t take appointments and if you go earlier in the day, you’ll be waiting a long time which can be irritating.

Brent Sliefert

★★★★★

6 years ago

Great prices. Honest staff. Eager for your business. Short wait time.

Cheryl Metz

★★★★★

8 years ago

I needed two use tires put on my all-wheel-drive enclave so that they would be worn the same amount as the other two tires. The ones I had were very worn on the outside. My husband talked to the store about availability of tires. We were able to purchase two Michelin tires that were worn very evenly to the tread depth that we needed. The service man was very nice to show me the tires and let me check them out before he Installed them. I believe I was only there 20 to 25 minutes total without an appointment. They were very nice. They had a waiting room with a drink machine, tv and fake fire heater that was running because it was so cold out. I would purchase used tires from here again. Well they can’t have a warranty for the tires or tire service due to the fact that they’re used, He did say that if anything happened in the next few weeks to a month to let them know. I feel they would back a bad tire if installed.