Tires Plus

Pat Ambrose

★★★★☆

4 months ago

ITS WAS AMAZING. Called on time! But there machines blew out so we had to wait longer and the bathroom were disgusting. But except for that it was amazing definitely recommend. And their enthusiasm was great. The biggest thing I have to say is clean the bathrooms. And the had vending machines and snacks!

elise rogaczewski

★★★★★

5 months ago

I have been getting oil changes and tire care from this location for my last 3 vehicles. I have always felt that the staff were respectful and straightforward with me, which is important to me. Appointment availability is flexible to meet the needs of a busy schedule.

Jenna S

★★★★★

5 months ago

I had a really wonderful experience today. I can’t remember his name, but the man at the front helping me was so kind. I’m usually hesitant to use larger chain stores for anything related to my car, but I will be going back in the future. He made sure that I knew what every option was, did not pressure me into any decisions, but helped me make the right one. My tires were in rough shape and my stress was very high walking in there. I left feeling relieved and satisfied with the work done. I’m incredibly thankful for the kindness shown, and the skill put into taking care of my vehicle.

Donald Johll

★★★★★

2 months ago

Made appointment the same. They started right away. The only reason I didn't give a 10, is they only had 1 tire my size in inventory. But it is an odd size. I could have waited until the next day. Very professional.

Kyle Mulling

★☆☆☆☆

3 weeks ago

Called on phone to verify they could fix my problem and they stated they could but would need the car a couple days drove a hour down there because warranty on car had us choose this shop got there stood in lobby for 10 minutes before being helped left the car and next day they called and said they couldn't fix the problem and whoever i talked to both on phone and in person should of told me that never apologized for the mix up just pretty much said not their problem

Morgan J

★★★★★

3 months ago

Steven, Caleb and another guy who I didn't catch his name did a great job, quick as can be and with a smile in this busy season. I really appreciate the ethic here and they went above and beyond for me.

Destany Hodges

★★★★★

4 months ago

They always get me scheduled a few days after I call, sometimes the same day! Very friendly and patient staff. Good deals, they apply coupons when possible to save you money!

Laurel Parkhurst

★★★★★

5 months ago

We couldn't say enough positive things about our service. We got a nail in our tire on the way home to GA from MN and the team stayed open late to help us get roadworthy again. Nicest people ever. A+++++

gina mallett

★★★★★

6 months ago

Made an appointment online the day before. Went in to get some wiper blades and filters changed. Noticed some mild braking issues I wanted them to look at. Gave me a solid evaluation of my brakes and rotors. Explained the issue and what/when I should replace. created an estimate for when I decide to get them done. Very easy to talk to and gave great advice. Added coupons that were available to my work order. The price I paid for the wiper blades, cabin air filter and engine air filter were comparable if not cheaper had I gone elsewhere for service.

Bryan Knesel

★★★★★

3 months ago

So helpful! We were traveling through and got a flat tire. The two men working, helped us out by squeezing us in a taking great care of me and my kids!

Nadia Didovic

★☆☆☆☆

3 months ago

I came in with a quoted price of $560 for four tires. I understand that my Lugnuts were a little off but to get charged $15 per lug nut is absolutely insane. I looked up the retail price for my exact car and it was 2.99. They were purposely ordering from the most expensive brands and then on top of that my hub was not in the greatest condition and I was fine with paying that but then they priced me at $1100 for my hub? again ordering the most expensive thing out there. how are you about to quote me at $560 then quote me at 750 after the new lug nuts then quote me $1100 after, yeah no I don’t care about the labor. I would’ve paid for that but ordering the most expensive thing is absolutely ridiculous and I will never be coming back here because this is so overpriced and so stupid. on top of that I came at 1 o’clock and I left at 5:30 for me to be there for that amount of hours and to get charged that much is absolutely ridiculous.

Cum Rumble

★★★★★

5 months ago

Stephen and Dean were very helpful today. They answered my questions and really made me feel confident that my vehicle was being taken care of.

Allison Rolfe

★★★★★

4 months ago

Although I went thinking I was getting a free brake inspection as that is what I scheduled, I like the service I get there so I wasn't going to argue over $10. Always professional and never trying to upsell me something I don't need.

Ryan Huston

★★★★★

2 months ago

Nate and Matt were the most helpful and explained everything in great detail. Both have my utmost respect.

Chuck G

★★★★★

6 months ago

Had the trip from hell heading through Iowa. Simultaneously blew a tire and a brake line. Totally unrelated failures and on a Saturday afternoon! What kind of luck is that? Chose Tires Plus on Crossroads Blvd because it was near some hotels. Arrived ~3:30 and Steve got us right in. Nate, the mechanic, gave it a look and said he'd get right on it. By closing at 5:00 had a quote and parts on order for the brake line, which was in a really nasty spot on a Mercedes 4Matic. Steve said he'd get back in the morning with a tire quote. The tire side wall was ripped, so no fixing it and, being an AWD, one tire wasn't going to work, so had to buy a whole set, and they're an odd size, just to heighten the challenge. Nate called early afternoon on Sunday and said he had the brake lines replaced, the one that failed and it's companion because it was about to. Both had rusted high up under a bunch of splash shields. Very challenging spot. He was quite proud of his work and with good reason. We talked tools and techniques for a bit and I left with high regard for the dude. Loves his work and does a top notch job. Steve came through with a couple of tire options first thing Sunday morning and got a set on order, arriving Monday morning. Got us in early on Monday, new tires installed, and we were back on the road just after noon. About 48 hours from driving 55 on a doughnut spare with almost no brakes to back on our way. These guys went above and beyond all the way. Steve said he fretted during the night about whether our tires would arrive on time. And very reasonable prices. They could have raked us over the coals but instead gave top notch service for very good prices. Can't recommend them enough! 10 stars plus!

Jennifer Petalver

★★★★★

4 months ago

They were very helpful finding us all applicable coupons and a great deal. Fast, superior service, and clean, comfortable, waiting area.

Josh Stoakes

★★★★★

7 months ago

Had to get a flat tire fixed on a Sunday and Steve at Tires Plus in Waterloo, IA was so helpful and friendly. They were able to squeeze the repair into their queue and fixed it really fast. Everywhere else I tried wouldn’t even look at it as they were too busy or not staffed for weekends. Tires Plus came through and really helped me out. Thank you!!