Tires Plus

Chelsea

★★★★★

5 months ago

"Tires place" is the way to go ! John was amazing ! I had an appointment with another shop & they closed on me with no explanation! I ended up calling TIRES PLUS since they were recommended & John picked up (amazing customer service) & got me in FIVE minutes ! My tires were worn out I couldn't go another day driving & he took me in asap & the guys in the back got the job done so quick & got the job done right! This is my new go to spot ! They literally saved my car. Don't go anywhere else go see John & the other guys there.

Charlotte Lindsey

★☆☆☆☆

4 months ago

I brought my car in for care plus package, wheel alignment, tire balance and rotation. I was told the mechanic test drove the car, my engine light was on, not mentioned, I called back and was told no there was no mention. The noise I was concerned about in the rear. I was told the mechanic thought it was something in the trunk. I know it was nothing in the trunk. I don't feel as if my car was looked at. It was a waste of my $53.

Cassie Patterson

★☆☆☆☆

a month ago

I have a 2020 Toyota highlander with less then 100k miles ive always kept up with maintenance never had an issue. Went there and got a tire rotation now my check light is on talking about my secondary brake system malfunction. Guess this is there way of trying to make more money . They cause a issue to have people come back to fix the problem. Now I have to have every sensor checked and start from there . Never will I go back.

Jen Dorr

★★★★★

3 months ago

John is the BEST!! Thank you for your awesome service and help with our four new tires! Great deal and service. We love coming here. :)

David Lange

★★★★★

6 months ago

The team at this location went out of its way to rectify an issue I had. They worked with me and surprised me with their thoughtfulness by fixing my door handle that snapped off in the parking lot when I brought my car back, because it started running rough after my initial visit. They worked with me on a fair price for the engine repairs. They are not always the fastest or cheapest, but they are TRUSTWORTHY and that's hard to find! This location has on more than one occasion showed me they truly care about me as a customer and as a human and for that reason I have been a loyal customer for years.

Durik Official

★★★★★

a year ago

Amazing Service! Kim & Doris took care of me along with the great mechanics. I called for a balance & tire rotation on my Alfa Romeo and got an appointment the next day. I'm a repeat customer because they're always courteous, informative & flexible on price with a tires plus card which is nice.

James lormand

★☆☆☆☆

4 months ago

I've been coming to this Tires Plus for years because its close to my house and very convenient to Uber home from when I need sometging simple like an alignment, b&r, or quick oil change. Unfortunately, about 75% of the experiences I've had here in the last 2 years have been far less than satisfactory. Whether you make an appointment or not you should plan to leave your vehicle or wait all day. I usually drop it off l, Uber back home, and take my wife's vehicle to work planning on picking it up late. There have been times where I've made an appointment for early am abd been told it would be ready long before im even out of work only to return to see it had never been touched. Often times they also won't call you when it is finally ready so you have to call and be place on hold until they figure out what's going on. I've gone in for alignments and when they've brought me out the alignment sheet the car was not in tolerances of being aligned. Only think I can figure is they didn't think I knew what I was looking at. One time during alignment they finished the job and left my steering wheel about 45 degrees to the left. Routinely don't put mileage stickers on after oil changes and nobody at the front ever seems to have accurate information about what's actually going on with your vehicle. Today I dropped off my car and went tonthe gym across the parking lot. I brought it in for a tire patch as I caught a nail on a jobsite. I was told I coukd pick it up in an hour and knew I would be at the gym for at least that long so that was perfect. After an hour I called for an update and waited on hold for around 5 mins. I was told my car had not been worked on yet and that it would be another hour. I kept working out and left the gym a little over an hour later. Walk accross the parking lot to find my truck pulled right outside of the bay, jacked up, with the tire off but no one working on it at all. It was almost as if they knew their hour was up and performatively jacked it up, removed the tire, and just left it there to continue working on other vehicles. The worst part about it is that they removed the wrong tire. At this point I had to ask them to put my tire back on so that iz could take the vehicle elsewhere. To add insult to inconvenience my hood was open. When I asked why I was told we have an open hood policy where as a courtesy we check your fluids and top them off". While im certain that never happened, fishing for more work while greatly failing at the job im paying you for is a sure fire way to piss off a loyal customer. I will not be back to this Tires Plus and will have to sacrifice convenience for professionalism from now on.

Kristy Landry

★★★★★

5 months ago

I can’t say enough good things about the team at Tires Plus on Conway Road! They’ve worked on two of my vehicles, and the service has been excellent every time. Most recently, they replaced all four tires and did an alignment on my 2010 Rav4, and now it drives like it’s brand new again. The staff was professional, friendly, and made the whole process easy. I really appreciate the honesty and quality of their work. This is definitely my go-to place for tires and service in Orlando!

Rachel Engel

★★★★★

5 months ago

This place was a GODSENT!!! The people were extremely nice, kind, patient, polite and super professional. I have been going to the wrong auto repair shop for YEARS! They took such great care of me, after I showed up this morning very early with an unfortunate flat tire, bent rim and extremely late for work. They fixed my tire, my rim and sent me on my way in less than 45min!! The most amazing part is that their prices are AWESOME! Mechanics often take advantage of a woman in distress with car problems.. these people DID NOT...On the contrary.. I am so very grateful, Ryan was really helpful, understanding, quick and honest, the Mechanics, of course: on point. I will MOST DEFINITELY be going back in the future for any of my vehicle needs. I am blessed to have come accross this repair shop today. Thank you, Tires Plus @ Conway for being my heroes today!

Nany

★★★★★

3 months ago

The Mechanic jimmy great guy, he delt with my car twice and was amazing, told me the truth and his opinion and showed me everything, would honestly keep taking my car here just for him, i switched out my sway bar links and struts and had to torque it and he definitely took care of it for me and even showed me what was loose jimmy you definitely the man to go to A+ service. Very happy with outcome :))

Anthony Sales

★★★★★

5 months ago

Great experience! Got four new tires and an alignment—service was quick, staff was professional, and pricing was fair. Comfortable wait and everything done right. I made sure to go out of my way to come to this Tires Plus. I have one that’s about 2 miles away and had a few problems with the alignments I had done there!

Emily G

★★★★★

4 months ago

I’m from out of town and noticed my car wasn’t running quite right, so I called Tires Plus about 30 minutes before closing. Dale and John were incredibly kind and willing to help on such short notice. They quickly discovered my battery was almost completely corroded and took care of everything right away. They really worked with me on the price to make sure I was taken care of, which I deeply appreciated. Even though it was the end of their day, they stayed to chat for a bit afterward, showing how much they genuinely care about their customers. I really appreciate that kind of service — highly recommend

Carlos Jones

★★★★★

a month ago

I am appreciative to the customer service at this facility. They communicated to me effectively about my vehicle and they completed work in a timely manner so that I can spend time with family on my day off. I am grateful to Jay for his help and his staff.

Kareem Matthews

★☆☆☆☆

3 months ago

I only got four new tires put on, now my car makes sounds it didn't make before I went there. Plus there's a lady who works there that is rude as hell. She doesn't look at you when she talks and her customer service skills is non existent. This is the closest place to my house, but I would rather drive across town to another company then to deal with this place or Tire Plus again.

No Limit Advertising

★★★★★

3 weeks ago

Jonny is the best he really helped me out and cares about his customers I see how he uses it so attentive to everybody such a great guy thank you

Jeremiah Van Wagner

★★★★★

3 months ago

Great experience at Tires Plus. The staff was professional, knowledgeable, and efficient from start to finish. They explained everything clearly, didn’t try to upsell, and got the work done in a timely manner. The service was smooth and stress-free. I’ll definitely be coming back and would recommend them to anyone needing tire or auto service.

DH

★★★★★

3 months ago

Outstanding service from start to finish! The team at Tire Plus was professional, knowledgeable, and efficient. They took the time to explain my options clearly, didn’t try to upsell unnecessary services, and got the job done quickly. The waiting area was clean and comfortable, and the customer service was top-notch. It’s refreshing to find a place you can truly trust with your vehicle. Highly recommend Tire Plus to anyone looking for honest, reliable automotive service.