Tony's Auto Repair

Katelyn Rosi

★☆☆☆☆

a year ago

Wanted to like this place since it’s conveniently located near my house. However, walked in to see if they could service my car, there was a man working on a car who directed me to knock on the office door. No one was in the office and the mechanic couldn’t find Dominic anywhere. Another customer showed up, and the mechanic immediately asked him “how can I help you?” They engaged in about 5 mins of convo about that customers car while I waited to be talked to, after which I was obviously frustrated that he skipped right over me to help someone else. I said “thank you” and walked out and he still didn’t even acknowledge me or even say “sorry I’ll be with you in one minute”. Unfortunately bad customer service led to a customer lost :(

TONY CHOI

★☆☆☆☆

2 years ago

On June 6, 2023, my friend and I were driving a 2005 Honda Pilot when we encountered a burst brake hose. We managed to bring the car to Tony's Auto Repair for assistance. Upon receiving a quote of $200 from the owner, I asked my friend if he wanted to proceed with the repairs there. I also inquired about the possibility of receiving a discount and requested expedited service, if feasible. The owner seemed visibly upset and responded abruptly, stating, "No... The parts cost $45, and the labor is $155." It appeared that he was unwilling to offer any discount. Despite the lack of a discount, I agreed to have the repairs done. However, the owner suddenly exclaimed, "Too late!" (although the entire exchange took less than a minute). Feeling embarrassed, I questioned why he was so angry. He then yelled, "Okay, I can't fix it here anymore. Just go down the block. There's another shop that is less busy and more affordable. You can get it fixed there. Don't worry; I will call them." Concerned about the safety of driving the car in its current condition, I asked if he could still perform the repairs, but he once again shouted, "NO!" As his staff pulled our car from the site onto the outside road, one of them assured me, "I can fix it now," while explaining the location of the other shop as instructed by the boss. Reluctantly, we drove our car to Joe's Auto Repair. Their initial quote was $300, which left us feeling quite frustrated. After some negotiation, we ended up paying $250 in cash. The repairs took approximately 90 minutes to complete.

Kate Easterling

★★★★★

7 months ago

These guys are the best, especially Domenic. Always friendly, helpful and thorough. Glad there is a reliable spot in the neighborhood.

Hikari Matsuo

★★★★★

a year ago

I was able to get my car in quickly after getting rear-ended and Dominick was respectful, fair, and fast. His team made sure I was taken care of and did great work. Can't recommend them enough

Trevor Brashich

★★★★★

a year ago

Have been battling a deflating tire due to a nail for a few weeks now, called up Tony's and was told to bring it in immediately. I dropped my car off, took a 20 min walk around the neighborhood, when I got back the tire was patched up and the car was ready to rock and roll. I couldn't believe it, excellent service. I will definitely be coming back!

J J

★☆☆☆☆

8 months ago

They do $40 pass/fail inspections. He said $150 for a full inspection, and I paid $150. They only did the pass/fail inspection but took my $150. Didn’t check oil, tires, anything. Their response was “I did what I had to.”

A Campbell

★★★★★

2 years ago

I have been going to Tony’s for 3 years and have been living in Williamsburg for the same amount of time. Tony’s has been the only mechanic I have ever used here for 3 reasons. Those three reasons are the pricing, the quality, and the service. The pricing is very fair and affordable. Tony’s has always given me pricing that comes in much lower than my dealership. Secondly, the quality is outstanding. Having gotten body work to my car done, the parts that Tony’s has used and the work that he has done has held up very well as I use my car on a daily basis. Lastly, the service is great. Tony’s always gets the job finished when they say they will and is always available to take on jobs and provide repairs on short notice. I would highly recommend you take your car to Tony’s if you are in the area and need a great repair shop!

Carlos Cabrera

★☆☆☆☆

5 months ago

The mechanic shop refused to perform my NYC vehicle inspection solely because I work for Uber.

Ky Muso-S

★★★★★

2 months ago

Needed to leave a review as everyone I met at Tony’s was so kind ! Thanks for your help!

Ocean Derouchie

★★★★★

2 years ago

Dominic saved our vacation! Our exhaust system fell out after a 15 hour drive, and he put our car back together so we could drive it home safely at the end of our trip to NY. We just got back to Halifax, thank you so much! You're a hero!

Rachel Urban

★★★★★

10 months ago

This is hands down the best spot for car repair in Williamsburg! I have been taking my car to Dominic for a few years now for regular maintenance. Last week my car broke down in Philly on a work trip and the local Dodge dealership quoted me a $12k transmission fix. I had it towed to Dominic for a second look because I trust him and it was less than a $1000 fix. He is an honest mechanic and will take great care of your car!!

Hailey McInerney

★★★★★

7 months ago

Tony, Rocky and Anthony saved the day! They went the extra mile with helping search for a rim replacement & for replacing the lug nuts on my car. We were desperate and from out of town and truly would recommend this place to anyone reading. Thanks for taking such great care of us!

Adam

★★★★★

3 months ago

Went in for an oil change and an inspection and picked up my car in 2 hours. No bs, no upcharge, and the guy was very nice. Going here every time.

Caitlin Stevens

★★★★★

2 years ago

Dominic is a very kind and honest man who wants to do right by his customers and he and his crew do great work! I had previously only gone by for inspections and oil changes but needed some repairs this time. Someone hit my car while it was parked on the street, I dropped it off last week and today it looked good as new! Thank you, Dominic!

Victor Serrano

★☆☆☆☆

5 months ago

I had a very disappointing experience with Dominic and this auto body shop. In February of 2023, I paid for body work that was supposed to be properly repaired and refinished. When I went to pick up my car I realized they hadn’t even done all the work I paid for and a few months later, the areas they worked on started showing rust and bubbly. They initially agreed to redo the job, but it’s now been more than two years of repeated attempts to bring my car in — each time being told "Dominic isn’t here” and that they can’t take the car that day, even after confirming an appointment. I’ve spent a lot of time and money traveling back since I no longer live nearby. To make things worse, it now seems they’ve blocked my number. I’ve been extremely patient throughout this whole process, but the lack of accountability and professionalism is unacceptable. I have the original invoice and recorded conversations as proof of how this has been handled. I would strongly caution anyone from trusting this shop with their vehicle.

Danielle A. Mastropietro

★★★★★

5 months ago

Wonderful. Dominic is straight forward, shows you what’s up and doesn’t price gauge. Brakes fixed and running smoothly in a day. He fixed my tire a month ago lickety-split! These guys are the best, please don’t leave the neighborhood like all the good stuff! Grazie Mille!

ML SMITH

★★★★★

a year ago

I started going to TONY'S AUTO this year 2024. I've visited for 2 oil changes, state inspection, and brake repair. They've done an excellent job and highly recommend them. Great communication all around, very fair pricing, efficient service, and you can call and get an actual person to speak with. This is my go-to place whenever I am in the city and need a repair.