Residents of Carpentersville, IL, Elgin have long trusted Torres Auto Repair for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Transmission shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 2.8/5 rating with 25 reviews. Throughout Elgin, and particularly in Carpentersville, IL, Torres Auto Repair is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Torres Auto Repair for any Car Repair inquiries or to schedule a visit to their Carpentersville, IL facility.
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Es un taller con mucha experiencia en reparación y mantenimiento automotriz, buenos diagnósticos, lo recomiendo.
Oscar Reyes
★☆☆☆☆
a year ago
I do not recommend this business at all! Stay away, the owner is absolutely disrespectful, demeaning, talks down to you and raises his voice at you when you point out the work was done incorrectly. I took it for an air blower replacement and they did not mark the steering column when disconnecting and now my steering column is miss aligned. The owners utter disrespect is unacceptable. Mi gente manténganse lejos de este lugar. El dueño tiene una mala actitud y te la mienta. No tienes nada de educación ni respeto para tratar la gente. Te humilla y no sabe escuchar a uno. Lleve mi carro para un cambio de motor de aire. Desconecto la columna de volante sin marcarlo. Lo asemblo mal alineado y se nego corregirlo. No usen sus servicios mi gente. Ahorrense el estress y su dinero.
David Russo
★★★★☆
5 years ago
Great work, usually fair prices..
Russell Payton
★★★★★
8 years ago
I love these guys. I'd definitely recommend.
Shamar Jefferson
★☆☆☆☆
Edited 3 years ago
Terrible place unprofessional terrible customer service very rude was going to charge me 900 bucks to fix a problem that had nothing to do with why I came in there never go to this place ever !
R Perkins
★☆☆☆☆
7 years ago
Never mind the time it says there open, they cant answer any questions or concerns until whenever the boss feels like coming in...just to tell you he's too busy #autoslop
Angela Travaglio
★★★★★
6 years ago
Reynaldo helped us. He was able to fix the issue and provided us with excellent service. Will use Torres Auto again.
Marvinna Helms
★★☆☆☆
7 years ago
I TOOK MY CAR HERE WITH EMISSION ISSUE HE CHARGED ME 725.00...I TOOK IT BACK IT FAILED TEST.WITH SAME CODE HE THEN TOLD ME..WELL IT WILL BE 2500 FOR TIMEING CHANGE..HE HAS NO KNOWLEDGE ABOUT..HE WAS ALSO WANTED ME TO LEAVE MY CAR ..AND WHEN I DID ONE OF THE WORKERS DROVE IT YO ANOTHER SHOP..R.TORRES WILL TAKE YOUR MONEY..KNOWING HE DON'T KNOW JOW TO FIX THE PROBLEM..ESPECIALLY IF YOUR A WOMEN..BEWARE!!!!
Kevin Miller (Scaretaker)
★☆☆☆☆
2 years ago
They do not do alignments, so why waste your time getting them to put on front end parts and not alignment
Uriel Ramirez
★★★★★
8 years ago
Torres did a great job on my Isuzu Rodeo. Highly recommended with great service and fair prices.
Jess Rivera
★☆☆☆☆
5 years ago
This mechanic is trash. Este mecanico es basura. Save your money and go to discount muffler.torres is a poor mechanic just like his english.dude is a crook.
Caesar Ludovicus
★☆☆☆☆
6 years ago
First , and most these scammers don't even deserve a 1 Star rating they deserve 0. They don't even do the repair , and I hear even if they do , they'll only make it worse. But they sure don't mind taking your money. Whatever you do boycott these fly by night thieves!
Amanda Perez
★☆☆☆☆
7 years ago
We took our pick up there to get the dashboard and electrical fixed. Charged us over $700 and now 2 weeks later we have the same issue. We went back and they refused to even look at it saying it was not their fault it isn’t working again. Obviously they did not fix what we originally paid them to fix. Very unprofessional and lacks customer service skills. Will not be going back ever.
joel cortes
★★★★★
6 years ago
We dropped off our child at school this morning and after my wife suggested to go With Torres auto repair because our Ford explorer was making a loud noise coming from the muffler. Also the explorer was making a different noise coming from the front axle that other places couldn't diagnose. I told Reinaldo to work on the muffler since he specialized in mufflers. But the front axle noise I thought was related to the Transfer case or differential. So I was telling Reinaldo the situation with front axle and I asked if he could drive the truck while jacked up. He tested it and he even drove it around the parking lot and he played with the 4x4 buttons and guess what? I was driving on 4x4 high and didn't even realize but Reinaldo figured it out and didn't charge extra like other shops would. We were so happy with the service he provided it.
Sabaah Jauhar-Rizvi
★☆☆☆☆
6 years ago
I’ve gone here a few times. At first, the prices were fair and decent but the wait time was very, very long. It took 4 hrs (and $300) to change a light bulb. I purchased the bulb and they still charged me for the part! They installed a “new” 5 year warranty battery last year. It failed this year. Cost? $260 to replace and a stated 2 hr time for labor. And the battery? They installed a used one that was 4 years old. The boss is more interested in trying to get people signed up to sell Herbalife than fixing cars. Do not recommend.
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