About Business
Towne Line Tire & Auto Repair is a leading Car Repair specialist serving the Lowell, MA, Lowell area. They provide a wide variety of solutions, including Auto repair shop, Auto tune up service, Brake shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 158 verified reviews, their reputation precedes them. As a locally-owned business in Lowell, MA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lowell, MA.
Google Reviews
Emanuel Valente
★★★★★
2 months ago
Excellent experience! I took my car to this shop and couldn’t be happier with the service. The guys are great—very professional, upfront, and honest. They clearly explain what needs to be done, give you the price ahead of time, and there are no surprise charges added later. They promised same-day service and delivered exactly as promised. Everything was fast, smooth, and stress-free. As a small business owner with multiple vehicles, having a reliable mechanic is extremely important to me. I finally found a trustworthy shop where I’ll continue bringing all my vehicles. Highly recommend, and I’ll definitely be coming back.
Rafaela Alves
★
☆☆☆☆
2 months ago
I’ve been a loyal customer for over a year and have always taken my cars here for oil changes, brake service, and other maintenance. Unfortunately, today I had a very disappointing experience. I brought my car in for a simple oil change, and my battery happened to fail. They charged me $52 just to give my car a jump so it could start. Charging such a high amount for something so simple — and that costs them virtually nothing — is unacceptable, especially for a returning customer. This experience made me lose trust in their business practices. Unfortunately, I will not be returning and cannot recommend this shop anymore.
Marion Maddox
★★★★★
a month ago
Great experience, great price and the employees were definitely very helpful, and knowledgeable. They had my car ready for me the next day!!! I will be referring Townline Tires to my family and Friends. They just got a costume for life!!!!
Eric H. Doss
★★★★★
3 months ago
Very professional service. I brought a car in for a four-wheel alignment and it was completed right on time. Polite, timely, and reasonably priced. What more can you ask for?
Sasha
★★★★
☆
7 months ago
Looking for an alignment I know how busy auto repair shops get. Town line was able to fit me in and accommodated as I was a few minutes late. I appreciated the fact that I wasn’t told to bring it in and wait til someone gets around to it and hope that it’ll be done any time that day. Which is what one shop had told me when I called around. I was in and out in a good amount of time and the pricing is fair for the service I elected to have done. Thanks!
Lisa Stylos
★★★★★
5 months ago
Mike got my tires on , oil changed all in one day as he promised! Kept me in the loop all day and gave me quotes to make an informed decision . My car drives like it’s brand new!
Kathy Kirane
★★★★★
7 months ago
I love Towne Line Auto & Repair, I have been a customer for many years and always receive top notch service at reasonable costs. Jimmy , Mike and all the mechanics at Towne Line take the time to not only service my vehicle but to always have an open eye if something seems off for my safety and the longevity of my vehicle.
Szifra Birke
★★★★★
8 months ago
Friendly, professional and honest Walked In the day before a national holiday needing someone to assess my tires. One of mine had blown the day before, and I was riding on a doughnut. We’d never been there before. Our regular shop was closed for the holiday. Within 5 to 10 minutes, tires were looked at and assessed, and new tires chosen. Price seemed very fair. We were asked good questions and got good advice Process was really easy. And dare I say fun —because of the attitude of staff. By noon, we were picking up our car. Would highly recommend this shop.
Mavy Kang
★★★★★
10 months ago
Mike and Jim are awesome!! It was my second time returning here and they are very fast. I unfortunately got a flat tire on one side of my car. I called and thankfully they had one on hand. Dropped my car off before closing and they had it ready in the early morning. Pricing is affordable too! 10/10 recommend! Thanks Mike and Jim!
Annie Keophila
★★★★★
a year ago
Phenomenal customer service and auto service overall. Seriously from the first, informative phone call I made to inquire about brake services to making an appointment next day to get my brakes serviced. I appreciate how there was no pressure to buy into the premium brakes but rather a suggestive and thoughtful approach to why the premium brakes were recommended, which is what I ended up going with! The entire staff is friendly and welcoming and the office area is nice and tidy, I was able to wait for my car and get some work done. Oh, and they were kind to look into my driver side seat for an ongoing issue with the stalled power seat positioning and movement, and they were able to fix it for now, at no charge! Talk about going beyond expectations! Thank you Mike and the Townline Tire team! I highly recommend going to them for your auto services.
H R
★★★★★
a year ago
I was led to this shop by their Google reviews . Didn’t disappoint! Jim got me in asap . Very friendly professional and honest . Dropped my car night before and work was done by the next afternoon. Pricing was great I was expecting it to be much more . New to Lowell . Hard to find trustworthy automotive repair and I’ve found my place . Believe the reviews this many 5 stars why wouldn’t you? Thank you Jim and crew made a stressful task pleasant .
Joseph Machado
★★★★★
a year ago
Had my front suspension replaced and although they had it for a week, they tried FIVE different brands on my mini before going to the dealership for parts. They went that extra mile to save me money and they updated me nearly everyday on their progress. I'd recommend this place if you're looking to get a car repair.
Israel Lima
★
☆☆☆☆
7 months ago
I DO NOT RECOMMEND THIS PLACE. Rude employees, they use CHEAP parts and overcharge. IF YOU ARE LOOKING TO GET SCREWED, THIS IS THE PLACE TO GO, no wonder why they barely have customers.
Michael Hale
★★★★★
Edited a year ago
Let's start with I'm almost 70. I can't count the tires I have bought over time. This is the FIRST time I have payed the FIRST quote!! no add ons, no fees and delivered earlier than expected. Taxes and fees were there, but was in the original quote. How refreshing....a dealer who understands I don't have a tire machine or a balance machine at home!! A quote that was all inclusive!! Will recommend Towne Tires to anyone in need of repairs. Michael Hale ps. Mike the service manager is really good😎😎😁😁
Judson Smedley
★★★★★
8 months ago
I was referred to Towne Line by a friend who has been using them for 15 years. Now I know why. They were excellent to work with and well priced. I will definitely use them in the future.
Emily Sullivan
★★★★★
2 years ago
I switched to Towne Line tire after a few bad experiences at a dealership...I had heard great things about Mike and his team, all have proven true. They're knowledgeable, experienced, fast, efficient and friendly. I know my vehicle is in good hands and feel safe knowing my car is well cared for, all at a reasonable price. Highly recommend, won't go anywhere else!
Cassandra Gray
★★★★★
Edited a year ago
I love, love, love this shop!! They were so professional and kind. I had such an amazing experience. I didn’t feel like they were selling services I didn’t need and they explained everything to me in a way I understood so I would feel comfortable with what they were doing and the cost. I live in Maine and was visiting a friend when I found them online. Needless to say, my friends will be getting a visit when it’s time for car service so I can go back. Definitely use this shop! You won’t be disappointed!
Bob Gregoire
★★★★★
a year ago
The TowneLine team was great! I recently put a 2013 SmartCar on the road that had not been properly maintained. I arrived a little early and I was immediately greeted by Mike who asked for my keys and had the service begun slightly ahead of schedule. Mike and Jimmy managed my expectations and their technician diagnosed potentially serious issues that I was unaware of before my visit. Mike provided me with an estimate for the work that they recommended so that I had it in writing and didn't have to try to remember what needed to be done and when. While waiting for the work on a very hot August afternoon, I was very comfortable in the TowneLine air conditioned waiting room. Thank you, Mike and Jimmy, for working so hard to make my visit superb!
Jay Reichheld
★★★★★
a year ago
Great shop. Informative and on the job. They trace a problem to the root cause so you can feel secure in the repair. They are courteous and prompt and finish the job on time. Give Townline a try. Feels good to trust your mechanic.
Dimitri Galdava
★★★★★
a year ago
Great People! Highly recommended! I have not seen people so patient and admiring. There was a small issue reported on the carfax probably accidentally reported. I called, provided enough evidance and they promptly fixed the issues. I appreciate the effort and understanding! Many thanks
