Towne Line Tire & Auto Repair

Cassandra Gray

★★★★★

Edited a year ago

I love, love, love this shop!! They were so professional and kind. I had such an amazing experience. I didn’t feel like they were selling services I didn’t need and they explained everything to me in a way I understood so I would feel comfortable with what they were doing and the cost. I live in Maine and was visiting a friend when I found them online. Needless to say, my friends will be getting a visit when it’s time for car service so I can go back. Definitely use this shop! You won’t be disappointed!

Emily Sullivan

★★★★★

2 years ago

I switched to Towne Line tire after a few bad experiences at a dealership...I had heard great things about Mike and his team, all have proven true. They're knowledgeable, experienced, fast, efficient and friendly. I know my vehicle is in good hands and feel safe knowing my car is well cared for, all at a reasonable price. Highly recommend, won't go anywhere else!

Judson Smedley

★★★★★

8 months ago

I was referred to Towne Line by a friend who has been using them for 15 years. Now I know why. They were excellent to work with and well priced. I will definitely use them in the future.

Michael Hale

★★★★★

Edited a year ago

Let's start with I'm almost 70. I can't count the tires I have bought over time. This is the FIRST time I have payed the FIRST quote!! no add ons, no fees and delivered earlier than expected. Taxes and fees were there, but was in the original quote. How refreshing....a dealer who understands I don't have a tire machine or a balance machine at home!! A quote that was all inclusive!! Will recommend Towne Tires to anyone in need of repairs. Michael Hale ps. Mike the service manager is really good😎😎😁😁

Israel Lima

★☆☆☆☆

7 months ago

I DO NOT RECOMMEND THIS PLACE. Rude employees, they use CHEAP parts and overcharge. IF YOU ARE LOOKING TO GET SCREWED, THIS IS THE PLACE TO GO, no wonder why they barely have customers.

Joseph Machado

★★★★★

a year ago

Had my front suspension replaced and although they had it for a week, they tried FIVE different brands on my mini before going to the dealership for parts. They went that extra mile to save me money and they updated me nearly everyday on their progress. I'd recommend this place if you're looking to get a car repair.

H R

★★★★★

a year ago

I was led to this shop by their Google reviews . Didn’t disappoint! Jim got me in asap . Very friendly professional and honest . Dropped my car night before and work was done by the next afternoon. Pricing was great I was expecting it to be much more . New to Lowell . Hard to find trustworthy automotive repair and I’ve found my place . Believe the reviews this many 5 stars why wouldn’t you? Thank you Jim and crew made a stressful task pleasant .

Annie Keophila

★★★★★

a year ago

Phenomenal customer service and auto service overall. Seriously from the first, informative phone call I made to inquire about brake services to making an appointment next day to get my brakes serviced. I appreciate how there was no pressure to buy into the premium brakes but rather a suggestive and thoughtful approach to why the premium brakes were recommended, which is what I ended up going with! The entire staff is friendly and welcoming and the office area is nice and tidy, I was able to wait for my car and get some work done. Oh, and they were kind to look into my driver side seat for an ongoing issue with the stalled power seat positioning and movement, and they were able to fix it for now, at no charge! Talk about going beyond expectations! Thank you Mike and the Townline Tire team! I highly recommend going to them for your auto services.

Mavy Kang

★★★★★

10 months ago

Mike and Jim are awesome!! It was my second time returning here and they are very fast. I unfortunately got a flat tire on one side of my car. I called and thankfully they had one on hand. Dropped my car off before closing and they had it ready in the early morning. Pricing is affordable too! 10/10 recommend! Thanks Mike and Jim!

Szifra Birke

★★★★★

8 months ago

Friendly, professional and honest Walked In the day before a national holiday needing someone to assess my tires. One of mine had blown the day before, and I was riding on a doughnut. We’d never been there before. Our regular shop was closed for the holiday. Within 5 to 10 minutes, tires were looked at and assessed, and new tires chosen. Price seemed very fair. We were asked good questions and got good advice Process was really easy. And dare I say fun —because of the attitude of staff. By noon, we were picking up our car. Would highly recommend this shop.

Kathy Kirane

★★★★★

7 months ago

I love Towne Line Auto & Repair, I have been a customer for many years and always receive top notch service at reasonable costs. Jimmy , Mike and all the mechanics at Towne Line take the time to not only service my vehicle but to always have an open eye if something seems off for my safety and the longevity of my vehicle.

Lisa Stylos

★★★★★

5 months ago

Mike got my tires on , oil changed all in one day as he promised! Kept me in the loop all day and gave me quotes to make an informed decision . My car drives like it’s brand new!

Sasha

★★★★☆

7 months ago

Looking for an alignment I know how busy auto repair shops get. Town line was able to fit me in and accommodated as I was a few minutes late. I appreciated the fact that I wasn’t told to bring it in and wait til someone gets around to it and hope that it’ll be done any time that day. Which is what one shop had told me when I called around. I was in and out in a good amount of time and the pricing is fair for the service I elected to have done. Thanks!

Eric H. Doss

★★★★★

3 months ago

Very professional service. I brought a car in for a four-wheel alignment and it was completed right on time. Polite, timely, and reasonably priced. What more can you ask for?

Marion Maddox

★★★★★

a month ago

Great experience, great price and the employees were definitely very helpful, and knowledgeable. They had my car ready for me the next day!!! I will be referring Townline Tires to my family and Friends. They just got a costume for life!!!!

Rafaela Alves

★☆☆☆☆

2 months ago

I’ve been a loyal customer for over a year and have always taken my cars here for oil changes, brake service, and other maintenance. Unfortunately, today I had a very disappointing experience. I brought my car in for a simple oil change, and my battery happened to fail. They charged me $52 just to give my car a jump so it could start. Charging such a high amount for something so simple — and that costs them virtually nothing — is unacceptable, especially for a returning customer. This experience made me lose trust in their business practices. Unfortunately, I will not be returning and cannot recommend this shop anymore.

Emanuel Valente

★★★★★

2 months ago

Excellent experience! I took my car to this shop and couldn’t be happier with the service. The guys are great—very professional, upfront, and honest. They clearly explain what needs to be done, give you the price ahead of time, and there are no surprise charges added later. They promised same-day service and delivered exactly as promised. Everything was fast, smooth, and stress-free. As a small business owner with multiple vehicles, having a reliable mechanic is extremely important to me. I finally found a trustworthy shop where I’ll continue bringing all my vehicles. Highly recommend, and I’ll definitely be coming back.