About Business
Conveniently located in St. Charles, IL, Trailside Auto Repair has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Elgin. Backed by 101 satisfied customers, they currently hold a prestigious 4.9/5 star status on our platform. They take pride in serving the diverse needs of St. Charles, IL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Trailside Auto Repair is the go-to destination for quality and service in St. Charles, IL.
Google Reviews
Chad Troutman

★★★★★
3 years ago
Have been going here for years now. Honest, family owned business. Things get fixed right the first time, and the mechanics explain not only what is/ went wrong, but also what to watch out for in the future. I trust them more than any other mechanic I have had anywhere
Cody Hansen

★★★★★
4 years ago
I've brought many different cars to trailside over the years. Always happy with the work done, and the reasonable prices. Very friendly and professional staff as well. I highly recommend this place for all your automotive needs!
Stephanie Cornwell

★★★★
☆
4 years ago
I take my cars here to get fixed. I use to go to Mike's miles in St.charles until they replaced spark plugs, car ran bad and they wanted to do a huge repair that turns out they didn't tighten plugs all the way. Trailside found it. They do good work, fair prices. Love the people that work there. Only thing is, when you say your going to call and give an update, please follow through.
Sean Fennell

★★★★★
6 years ago
Anytime your only car isn't running its a bit stressful. This was my situation but the staff at Trailside were amazingly reassuring and helpful when I called them. They arranged to have my vehicle towed to their shop, and had my car repaired the next day. The pricing was great and they did a great job on the repair.
Kristin H

★★★★★
3 years ago
We have been using Trailside since moving here a year ago (on the recommendation of a neighbor). They are simply amazing. Great customer service and pricing. They always seem to go above and beyond! We never feel scammed or rushed and we trust the work they do.
Eileen Parsons

★★★★★
9 months ago
Trailside has always done a great job on our car maintenance, they are very knowledgeable and prices are fair.
Ed Nordwind

★★★★★
3 years ago
I was having trouble with my 4-wheel drive one day, I decided to go there since it was close. The owner stopped what he was doing and came out to help me. There was no charge for the fix-it. I was amazed. To make a long story short all 5 of my family's cars are serviced there. Neighbors and friends have also started using Trailside and all have been pleased. Great people, great service and honest as the day is long!
Matthew Swiderski

★★★★★
a year ago
They were friendly, helpful & not pushy at all. They took care of the work quickly and were very reasonable. They found some additional work that they recommended be taken care of and got that done same day. Awesome shop!
Luis Patinos

★★★★★
Edited 2 years ago
Mark, Theresa and crew provide great service with honest pricing and clear expectations. Delighted every time I have had my vehicles serviced with them. 7 1/2 years and going strong. I drive 35 minutes each way to have them service my cars. It's worth it. Strongly recommend TrailSide Auto Repair.
K B

★★★★★
2 years ago
So glad I found this little gem. Staff was helpful and friendly. Service was convenient and quick. They have two sweet golden retrievers greeting at the door and an entrance area filled with beautiful plants. Lovely family-owned shop. I would definitely recommend this place .
Rick Faulkner

★★★★★
6 months ago
Friendly with quick service, clean shop, experience mechanics and honest and reasonable prices
Joseph Jarzembowski

★★★★★
11 months ago
So welcoming of a place. From the phone call, until the process was over. This place was amazing. Plus they do what you need. I never felt once that I was being over charged or being sold things I don't need!
Alexandria U

★★★★★
a year ago
I have been going here for a few years now. I always have great interactions with the staff. They do a top-notch job. The one time there was a minor hiccup & I didn’t even notice it. They called me to correct it. I would have never known. I really appreciate them for that. I won’t take my car anywhere else.
Arrissa OHara

★★★★★
2 years ago
I called earlier in the day due to needing air in my tires since the temperature dropped. I went to three places that morning that didn’t have air to use. I ended up calling and they were so nice and just told me to bring my car by and they would fill my tires. They were so friendly and quick. I have never had such a great experience at a mechanic. Also they had Dory there and she is so sweet. Will definitely be returning for future repairs on my car!!
Yarko Tymciurak

★★★★★
4 months ago
Friendliness, inspections w/o pressure (just information) - and now: quotes by "the book", but charged for what it took (significantly less) … which feels honest, but preparing us appropriately.
Quinn Clancy

★★★★★
3 months ago
Ive helped transport my families cars for years here. My personal first time bringing my own vehicle in and Brandon was very clear about everything and reception was delightful!
Gerald Kissner

★★★★★
2 months ago
Honest, knowledgeable, friendly and timely. Always a positive experience and appreciate being able to trust the assessment and recommendations. Have saved $ based on accurate assessment of issues I thought were more severe.
Ryan Johansen

★★★★★
4 months ago
Brandon and the team at Trailside customer service was second to none. We were stranded down the street and walked in to see what they might be able to do. It felt like they truly cared about my car, getting it done correctly, and getting me back on the road. They were helpful in the tow process, proactively called with updates and earned my business for the rest of our auto service needs.
Thomas Wells

★★★★★
2 months ago
Excellent team at Trailside. Had significant work done on my car (camshaft replacement, timing chain replacement, sprocket assembly) and they did a terrific job, on schedule for a fair price. In fact the price they quoted offered such a significant savings I had my car towed there from another shop. Mark invested 10 minutes at completion showing me the old camshaft explaining exactly what went wrong, which is a known shortcoming for my vehicle. There was a follow-up issue at pickup unrelated to the work they did and they were able to get that diagnosed and resolved for a good price (bad coil on spark plug). A week and a half later the car is running great, and I'm a happy customer! I'll definitely visit them first for any future needs.
Debbie Miklas

★★★★★
a month ago
Trailside is one of the best Auto Repair places I have gone to. Have been going there for a bit now as well as my family members and never any problems. Prices are great, Mark the owner and Brandan the manager are just awesome, so very kind. Didn't have an appointment, needed my car towed and they took care of it right away.