Treasure Valley Tire and Fleet

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★☆☆☆☆

10 months ago

I have read nearly every review this shop has received before posting this, and I’m blown away by the positivity posted here. This was the most UNPROFESSIONAL experience I’ve had in a long time. I arrived early for an appointment and called to confirm I was in the right spot since there was no office and just a large bay door (closed) with a sign on it. When the phone was answered Jay Roger told me he was quite busy and asked what I wanted. I stated I was a customer here for an appointment; he said he’d be with me momentarily, 15 minutes later the rollup door opened…. I pulled 4 tires from the back of my rig- that I had taken off my truck as a courtesy- and explained that the wheels were coming off and needed to be swapped with the wheels that were on my friends rig. I had to explain this to him THREE times throughout the process while he griped about the fact that no one told him what this appointment was about, an appointment that had been booked weeks prior….. After he took my wheels off he tried to roll the tires into my rig and I had to tell him for a final time that the wheels off my tires were going onto my friends rig, and his wheels were going on my tires. After he drove my friends rig into the shop he hopped on the phone and began to complain IN FRONT OF ME how he was going to sell every tool in his shop and not do this on the side because he was so sick of dealing with customers and people. As he came back to break a tire loose I caught his attention (after being ignored) and explained to him that the tires on this rig had just been rotated, so my friend (who had stepped away to take a call) had asked me to relay that they get put back in the exact same location they were removed. Jay copped the biggest attitude and told me that typically “he would do what his experience with 45 years in the automotive and service industry told him to do, but today I was the boss so we would do it my way……..” Then when the swaps were complete he tried to bill us at a rate that was higher than what he originally quoted. Go here if you’re comfortable with Jay and have him figured out. I will NOT be returning and I will not push business his way. In fact, I’ll probably do the opposite, starting with this review.

Jacob Amundson

★★★★★

8 months ago

This is my go-to tire place in the Treasure Valley. The service is the best and the quality of the tires is guaranteed. He goes above and beyond to make sure everything is done right and you’re satisfied with everything you need. Highly recommend.

Holly K.

★★★★★

9 months ago

Jay is the most trust worthy and straight forward mechanic in the valley. Great prices, doesn’t try to upsell, and does every job right. Glad we found him!

lynn

★★★★★

a year ago

Jay Roger is extremely educated in vehicle maintenance. Jay explains everything that could be going on, my experience was tire pressure and the sensor telling me I had low tire pressure. Jay used his Digital reader, checked the sensors and added air to my tires. I will monitor for low tire pressure and go back for repair if needed. Most honest mechanic I have ever met. Thank you Jay Roger you have a new full time customer.

Charles Tiblow

★★★★★

10 months ago

Traveling from Kansas. Had road hazard blow tire. Jay hooked us up with a couple used tires. Was very fair, did not Jack up the price due to us being out of state travelers. The most knowledgeable tire guy I have ever talked to. Thanks Jay for your help.

Jacob Amundson

★★★★★

a year ago

Treasure Valley Tire and Fleet took such good care of my truck. The service is unparalleled. I cannot recommend this place enough for the quality, honesty, and speed with which they were able to take care of my needs. From patching a flat to a whole new set of tires, oil changes to overhauls, this place is amazing. Thanks for everything J.

Kent Goldthorpe

★★★★★

2 years ago

Having known Roger Jensen for years I have purchased 2 sets of tires from TVF. I'm fully satisfied with both the pricing and service. I appreciate being able to make an appointment as it saves waiting time. Roger is a real pro and always help me to understand what's going on with my vehicles. He has also worked over my AC system on my Jeep and it's worked perfectly ever since.

Jeremy “Darxmyth” Rosa

★★★★★

3 years ago

Construction worker. I go through tires and bought some Prinx highcountry a/ts. Smoothest riding tires i have ever had. Talk to Jay, great customer service.

PHYREXIANFISH

★★★★★

3 years ago

Roger repaired my tire a couple months ago for free, and did an awesome job. I came in for an oil change today and got a lot more than that. He's amazingly thorough, and he genuinely just seems like he wants to see your car in the best shape possible, and he probably knows everything there is to know, not that I'd know... lol. On top of all that the price was unbeatable. I will recommend this shop to everyone I know.

Megan Perkins

★★★★★

2 years ago

This place is amazing. The owner was amazing. I inherited my papa’s truck after he passed and I’ve struggled to let people work on it. I 100% will be bringing my truck to Roger for all maintenance. We were relaxed in his shop. Even my dog was at home in his shop! He took us around my truck to show me everything under the hood, and under the truck. I’ve never left a mechanic 100% happy and I did today. If I could give more than 5 stars, I would.

Kim Menou

★★★★★

2 years ago

Jay is our go to tire guy and mechanic for our business and personal vehicles. He is trustworthy and knowledgeable in what he does for us. We are well taken care of. Wanted new all weather tires for my Jeep Wrangler, Jay recommended Falken Wildpeak A/T AT3W 3 Peak Tires, great tires, noticed right away how solid they felt, not to mention they look great on my Jeep!!! Thank you Jay!!! We appreciate you!!!

John Sifuentes

★★★★★

5 years ago

Great shop. Back in the day, there was a lot to be said for having a mechanic you can trust. Nowadays, that's incredibly difficult to find. Today, this is my go-to place and Jay is my mechanic.

Sara Prart

★★★★★

5 years ago

Finding this auto shop was a blessing! Best prices in town, friendly, and I was able to get same day service. The mechanic is amazing! Personable, honest, and accommodating. As a woman it can be difficult to find a mechanic or auto shop to trust. This guy is as trustworthy and kind as they come! He goes above and beyond every time I have needed work done. This is now my forever mechanic!

Jonathan Juarez

★★★★★

2 years ago

Roger went above and beyond to make sure all of our needs were met with our budget and the car. You WONT find anyone as cheap with as much skill as him. Hes nice and hard working, the car got done so quick and everything was done at a quarter of the price than anywhere else.

Sierra Levin

★★★★★

4 years ago

Couldn’t recommend this place enough!! We were just passing through and our tire blew out on the highway right before the exit. We called roger hoping we could meet him at the shop after AAA came. He insisted on coming to check it out and helped us get to his shop safely before anyone else arrived. Extremely fare prices for new tires and exceptional service. He was extremely thorough. We were able to get back on the road same day! Unbelievable service.

Christopher White

★★★★★

2 years ago

Got some used tires here and Roger was great to deal with. Turns out one of them had a nail in it, but he plugged it professionally on the spot. He educated me on tires. This guy knows his stuff and the price was right. I'll be back 😎👍

Jakob Lessner

★★★★★

a year ago

Jay is the master. So many years of experience and credibility, put to the test before your very eyes. Fast, intelligent, personable, and trustworthy. My car went in, came out with eagle’s wings. Recommended for all.