Trinity Auto Haus

Rose Lopez

★★★★★

3 weeks ago

I had a good experience with Trinity Auto Haus. The people are friendly and the service was good. Couldn't order a transmission for me because they are no longer being made for the 2008 pt cruiser, but still paid for the friendly Uber service. Good overall.

Elyse Kacsandi

★★★★★

3 months ago

While visiting Waco, a panel underneath our rental car came loose after hitting something on the road. We called Trinity Auto Haus, and right away they were so kind and reassuring. Even though it was close to closing time, they told us to come in and took us right away. Everyone there was genuinely friendly and helpful—from the front desk to the technician. They fixed the issue quickly and even took the time to show us what they did, which meant a lot. You can really tell this is a place that operates with integrity and care, not just skill. It’s rare to walk into an auto shop and feel this taken care of. Trinity Auto Haus is full of good people who do honest, quality work. If you’re in Waco and need help with your car, I couldn’t recommend them more!

Danielle Schaefer

★★★★★

4 months ago

Honestly incredible experience! They went above and beyond to make sure I was taken care of. They provide a clear report on what they found, including pictures, and transparent estimates on cost of parts and labor directly to your phone. Bailee in particular was so easy to work with and talk to. She made my experience and I will definitely be back if I have any other issues with my vehicle.

Madeline Schrader

★★★★★

3 months ago

Took my car in for some high-mileage maintenance this week and was very pleased with the experience. I got regular updates on timing from Bri (sorry if that’s the wrong spelling) and a clear breakdown of which services were immediately needed and which could wait. The website to approve or disapprove individual services was so helpful and easy to use. Pricing seemed pretty reasonable — not cheap, it’s auto repair, but worth it to keep my car running well. Got everything done within 48 hours, which was faster than I expected. Highly recommend!

Chad Bingham

★★★★★

Edited 5 months ago

Great place for auto repair. James and Bailey were great every time we spoke. Always pleasant, smiling and professional. Let me know what was wrong and options and kept me up to date on the completion schedule. Very trustworthy, honest and professional. Would highly recommend if needing any auto repair.

Jack Peck

★★★★★

3 months ago

I dropped in on Trinity for a little problem with my truck. They got my vehicle in very quickly. They did a quick once over and gave me a report. Unfortunately, they didn’t have what they needed to deal with my issue at that time. But there was no charge for the inspection they did. I highly recommend you try them for any service issues you may need.

Rusty Sloane

★★★★★

4 months ago

My truck has an issue that was eluding all of us but the technicians were determined to get to the solution. I sensed their professional pride and knew they took it seriously. I was kept updated throughout the process and after a bit of detective work and old fashioned elbow grease the “smoking gun” was discovered. Part of the problem lay in the fact that my truck is over 25 years old and it had a wiring issue on a system that no longer exists. Trinity built one from scratch! I’m sold on their services and I’m taking the same truck back to finish up some other outstanding issues they discovered in the process.

Grant Yungbauer

★☆☆☆☆

3 months ago

Zero stars not available. Scam artists. Took my wife’s car in and they tried to take advantage of her. They charged her a diagnostics and then said the problem was “complicated” so they wanted to charge us another diagnostics charge. Came to find out that they can potentially charge you 3x for diagnostics, so you could be charged $500 before they even tell you what the issue is. Additionally they were unable to properly identify the problem with my car, they were talking about tearing into my engine harnesses, I took the car to a better auto shop and they had the ignition cylinder switched same day and the issue was fixed. These guys have no idea what they’re doing mechanically and try to squeeze all the money they can out of each customer. They will over charge you for parts and service and still not fix the problem. They should not be in business.

wordworker000 wordworker000

★☆☆☆☆

4 months ago

The work was done properly as far as I can tell. BUT, we were charged over two thousand dollars for replacement of the water pump and thermostat. I think the fact that we were unable to take the vehicle elsewhere was used to their advantage. Talking to other shops and mechanics, the usual charge for this job is $600 - $1100. We feel we were overcharged by at least a thousand dollars.

Tara Stewart

★★★★★

2 weeks ago

Trinity went over and beyond when I took my daughter's car for wipers issues and when they broke again and heard my disappointment they took car back 100% fixed the wipers and did not have us pay anything else after my doubts they made the customer very happy now I see why all to top reviews you fix 😢 and happy 🥰 thank you.

Mike Condardo

★★★☆☆

5 months ago

Good service, only problem was, I had an appointment for 9am but they didn't take my car in until after 945 and the service wasn't complete until about 11 am. I believe if you go through the process of scheduling an appointment the service on your vehicle should be started at that time.

Amber H

★★★★★

2 months ago

They were quick, friendly, and helpful. Overall great experience. If there was any issues found with my vehicle during my visit they were informative with the issue.

Paige McNeely

★★★★★

2 months ago

One of the nicest interactions I have had with a repair company. Extremely welcoming and do honest work. 10/10 experience. I will be back

Bellinda Sherman

★★★★★

4 months ago

My car was taken in rather quickly and tires all rotated. They checked the engine and drove my car to evaluate everything.. Also it was done with low expense. I recommend using this company to give your car the best treatment

Reese Stolle

★★★★★

Edited 2 years ago

If I could give 10 stars I would they absolutely deserve it. The customer service is top notch! I’ve taken my vehicle to several mechanic shops and Trinity Auto Haus is by far the absolute best. Some of my favorite things is the communication about my vehicle and the fact that they take pictures of everything that needs to be replaced, and any questions you have they’ll be happy to explain. I’ve gotten my gaskets, valve covers, my front end, rear end, shocks, ect done at Trinity Auto Haus. It’s absolutely worth every penny. It’s nice to be able to take my truck somewhere and have piece of mind knowing it’s being taken care of the right way. Thank you Trinity Auto Haus!!

Patrick Roberts

★★★★★

7 months ago

I wish I would’ve found Trinity Auto Haus earlier! Very trustworthy people, and very knowledgeable. Whenever Bailey, the front desk lady, is explaining something she always sounds very knowledgeable and makes things easy to understand. The main thing I like about them is that they are trustworthy. I know they’re not going to try to overcharge me or anything like that. Also, they are Johnny on the spot fast.

chris adams

★★★★★

6 months ago

They serviced us so great! So very understanding, we ended up not being able to pick up our vehicle the date we said. They had no problem with it at all, were so quick to say no problem we'll have it for yu when yu can pick up! Did exactly what we needed done & well for sure head back to these guys the next time we need some work done on our truck! Thank yu Trinity Auto Haus in China Spring! 🙃🙃🙃🙃