About Business
Mercedes-Benz of Waco Service Center is a highly-reputable Car Repair service provider based in Waco, TX. Mercedes-Benz of Waco Service Center covers all facets of the Car Repair industry, with a focus on Car repair and maintenance service, Auto air conditioning service, Auto body shop. With over 77 reviews and an average rating of 4.5/5, Mercedes-Benz of Waco Service Center is a trusted name in the industry. Their presence in Waco, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Rebecca Ramirez
★★★★★
10 months ago
Had a little trouble with my vehicle & Service Technician was very helpful. My car was problem was corrected in a timely & very polite manner. Thank You Wallace & Technician @ MERCEDES WACO
Carroll Fadal
★★★★★
a year ago
Everything about the routine service visit was perfect. Advisor George was thorough in explaining everything, the service was performed in a very timely manner, and the car was impeccably clean when delivered back to me — two hours earlier than expected.
Kathy Haberman
★★★★★
a year ago
I am completely satisfied with the service I received from ‘Mercedes Benz service in Waco tx . Wallace is a very good service person . He keeps me informed of what is needing service . The lady in the car loaner department is so nice . I wish I had gotten her name .
Hal Staats
★★★★★
a year ago
Was outstanding. We were greeted, our car was handled by experts, scheduled us our next visit, helped us with some features we were unaware of. Everyone we encountered made our time at Mercedes-Benz of Waco a great experience.
Max Max
★★★★★
a year ago
ThThis dealership have some people who take care of very well and your vehicle get properly done with every millimeter the problem and fix it mechanic technician the guy name is Marco. 😃🙏Very well experience been working there for 15 years Service George will help you and try to save you money. Also getting a shuttle Carlos is the best who can pick you up and drop you off in a beautiful Mercedes. Thank you, Waco Mercedes-Benz
Carlton Stimpson
★★★★★
2 years ago
Outstanding Customer service by the service rep I believe his name is Greg and I lost his card but he was very helpful and informative. Pablo Garcia volunteered to show me things I never knew my car could do and he even took me on a drive in my car and made me excited about the things I learned about my car. I’m very pleased and happy with the entire staff.
Gregory Serrato
★★★★★
5 months ago
Went in for a check engine light. Quick response on what the issue was and options on how to assess the issue.
Debbie Miller
★★★★★
a year ago
Pleasant experience! Thorough check revealed the need for more work (luckily under warranty) than just oil change and filters. An extra day in service was required. Loaner car was clean and comfortable to drive but I am still not a fan of electric vehicles. Glad to get back in my ride which is running great.
kevin bourbonnais
★★★★★
a year ago
My daughter is attending Baylor summer classes and found a way to run over a couple nails that resulted in a tire that could not be repaired. I live in Houston and was dealing with this issue thru a Mercedes service advisor, Wallace, who was truly awesome. Always keeping me informed, offering shuttle service to get my daughter from Baylor to the dealership and just all around pleasant. Lots of confidence in this dealership supporting us during next 4 years of school.
David Butler
★★★★★
6 months ago
Waco Mercedes Benz did a great job on my brakes. Everything was explained well and Wallace didn’t try to sell me service that could wait.
Kathryne Ford
★★★★★
10 months ago
05/22/2025 - Scheduled maintenance for my Mercedes Benz E350. The items completed were done Professionally and Timely, per usual. Thank you to my advisor, Mr. Wallace Fletcher who keeps me updated regarding my vehicles needs and explains the importance. I'm very pleased with the outcome and equally appreciative for Mr. Fletcher who is an absolute 10!!!
Stephanie Bailey
★★★★★
9 months ago
I feel that the quality of service at the Waco Mercedes location is above average. I appreciate the detailed paperwork that was provided to me regarding the work they planned on doing. I was able to see what was a priority and what wasn’t. My car will be running for another 100,000 miles!
Katrina George
★★★★★
7 months ago
The service is always great at AutoNation. Regular communication is always provided on the progress and anticipated completion. There are no pushy sales of additional services but also there is education on recommendations. It's always a great experience when getting my car serviced there.
john trankovich
★★★★★
a month ago
Service B on a sprinter van. Online appointment process was easy, service completed quickly and all of my questions were answered. Thanks!
Waleska Bolzan
★★★★★
4 months ago
At the Mercedes Waco dealership, there's a major difference: Claudia Grazioli. She treats each client uniquely and made all the difference in my case. I live in Florida, and her care and attention helped me finance two Mercedes. The cars arrived at my doorstep. I highly recommend her!
Kerry Boykins
★★★★★
4 months ago
My experience was beautiful. They sent me a tow truck when I was stranded 45 minutes away. The response was very fast. Once they received my vehicle the communication was outstanding. Thank you guys for the service.
Gregg Williams
★★★★★
5 months ago
I recently had my E350 transmission serviced. My service advisor, Mr. Wallace, kept me informed about the progress of my car through text messages and phone calls. Upon receiving my car back, it was thoroughly cleaned. Excellent service.
Cherrie Bell
★★★★★
2 months ago
Mercedes of Waco takes great care of my vehicle every single visit. The facility is always nice and clean, and the staff is friendly and knowledgeable. My service advisor Wallace is awesome. These guys are greatly appreciated!
Cliff V
★★★★★
6 months ago
I was on a cross country trip with my new van, which displayed a check engine message while I was in rural Mississippi. I was driving a route where I was avoiding highways and cities, but saw Waco as my best option for service. I contacted MB of Waco asking that they check my van on short notice - and I could barely make it in time for the last appointment on a Saturday afternoon. Their service manager, Warren, provided outstanding service by resolving the problem in record time. He took time to explain the cause and he washed all the bugs off my van! I am very grateful for the outstanding service, thank you!
Hills of Childress Creek HOA
★★★★★
2 months ago
Arrived to take care of an immediate problem with a tire losing air. Not only did they take care of that, but they also knew I was within a couple hundred miles of major service, and managed to fit me in. While I had expected to schedule that while I was there, that saved me a trip and additional time. They answered other questions about the vehicle I had been saving up.
