Midas

Josh

★★★★★

3 weeks ago

Had to tow my Baylor students truck to Midas on a Friday afternoon since it wouldn’t start. They were super helpful or organizing the logistics and got it fixed quick quicker than anyone else I could find.

Renee

★★★★★

4 months ago

Jeff was very nice to deal with on phone and in person. He was very patient with me because I called him a few different times changes date to get my son's auto taken care of. My son saids his brakes are working great.

BeBigJack Denton (Badjack)

★★★★★

4 months ago

Very professional, Friendly, communication excellent, service was fast and thorough. The price was below average and way below your dealerships and didn't try to sale you all the extra bullshit at higher price. We was early for our appointment, Np they got right on us. We will be using them for our go to. Thank you Midas .

Derrick

★☆☆☆☆

Edited 3 months ago

I hit something on the interstate while traveling for Thanksgiving and my older car started making a strange noise when reversing. Took it to this location for a diagnostic. They called me with a quote near $2000 for engine mounts replacement. When I asked if it was a safety hazard or just a nuisance thing, was told that if I didn't have the mounts replaced that my engine would literally fall out of the car while driving it. When I showed up to pick it up, any questions I asked to get clarification were met with exaggeration and fear mongering. They gave me a small demonstration of the problem by putting it in neutral and revving the engine to show that it moved slightly, as another symptom. Great, two symptoms instead of one but no actual demonstration of the root cause. Also, red-lining a 30 year old engine like you're trying to win Daytona is probably really great for it. I paid the $50 "diagnostic" fee and declined further work. Took it to a second shop and the guy pointed out that my front passenger mount was missing a bolt. He spotted it by simply looking at the engine after I described the issue I was having, car never even needed to be started. You can see it missing in the attached photo. He also told me that while it wasn't great for the car, it wasn't showing enough movement to do significant damage and would probably have gone years as is, but that there was never a risk of an engine falling out of the chassis. $2000 vs $2 bolt Update: neither the bolt or the mounts were causing the noise, so a complete waste of time and money Advice to business: Next time try listening to the problem being described instead of rushing to pat yourself on the back while trying to drum up business.

D. Poveromo

★★★★★

4 months ago

Great experience at Midas Waco! Jeff & Christine and team took care of my jeep after an issue cropped up when I was in town that prevented me from safely getting back on the road to Houston. They offered 2 options; one option was necessary to get me back on the road quickly and gave me the understanding of the additional work needed to be done for safe longer travels. I may come back and have the work done here on my next trip due to their professionalism and client care. Midas was recommended by a local to Waco friend and I can say I’d definitely come back again!

Harry Potter

★★★★★

Edited a month ago

The people at Midas on Waco Dr., in Waco, TX, are THE BEST. They truly care about their customers, and are fully invested in making sure each one has a positive experience with them. If there is an award, or a bonus, they can be given, Midas NEEDS TO DO IT. They were recommended to me by a good friend, and she was absolutely right! Won’t take my car anywhere else, now.,

A GJr

★★★★★

a month ago

Amador Gonzalez here, took my Chevy Silverado for a knocking noise on the driver front wheel area and was diagnosed with bad sway bar links. They fixed it right away. Awesome work with great price.

Scott Real

★★★★★

8 months ago

Thank you to everyone at Midas. My A/C blows cold. I'm very satisfied. Even though there was a mishap in which no one was at fault, Midas management took responsibility. Thank you so much. I've taken everything from an 81 El Camino to a 23 Kia Rio, and Midas always fixes it right the first time. Great shop.

Donald Hartfield

★★★★★

Edited a year ago

This was my first time doing business with these guys. It was a nice experience and I will be back, I have 4 cars and want to keep them running strong. They did quality work and got it done in a timely manner. Having the Midas credit card also made the service even better so I can make payments within my budget and still keep my cars fixed.

Ross Miller

★☆☆☆☆

10 months ago

My 21-year-old daughter recently took her BMW to Midas for a routine oil change. The oil change itself was done well—no complaints there. However, the experience took a disappointing turn when she was quoted $120 for new windshield wipers and $441 for a battery replacement. Thankfully, she’s sharp and declined the extra services. When she came home from college, we had our trusted mechanic take a look. He installed new wipers for $44 and tested the battery, which turned out to be in good working condition. It raises some serious questions: Was the high pricing an honest mistake, or was it an attempt to upsell a young woman driving a nice car? Either way, it doesn’t reflect well on your business. This kind of service feels predatory and unfair. We expected better.

Alissa Cady

★★★★★

2 months ago

Wonderful experience! Affordable, friendly staff and quick service. Clean lobby with complimentary coffee - Highly recommended!

Jeff Talburt

★★★★★

6 months ago

The A/C compressor on my Dad's Ford Fusion went out again! This Midas Waco location replaced it under their parts warranty, even though the initial service was performed nearly 3 years ago. This level of swift service and dependability is highly appreciated. Thank you very much to Eric, Christina and Jeff.

Logan Cowan

★★★★★

a month ago

Very great service. He called me to let me know whats wrong. And very well informative. 100% recommended

Don Calvert

★★★★★

2 weeks ago

Oil change and tire rotation. Super fast and efficient. Very reasonable price!

Megan Rood

★★★★★

4 months ago

Wonderful customer service! They were very helpful with getting me a new tire and were very fast and efficient with changing it.

Christie Strickland

★★★★★

5 months ago

First time here and I will be back. I was very impressed with their customer service, not only with me, but I listened to how they handled other customers. They were never pressuring any of them. Speedy service, as well.

Bobby Wicker

★★★★★

a month ago

Same day service affordable price and great work done on my 06 mustang 5 🌟