About Business
Truman Auto Services brings expert Car Repair solutions to the local community in Sunnyvale, CA, Sunnyvale. From Auto repair shop, Auto air conditioning service, Auto electrical service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Sunnyvale, CA appreciate their attention to detail, leading to a consistent 4.7/5 rating from 62 reviewers. By focusing on the specific requirements of the Sunnyvale, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Sunnyvale, CA and beyond.
Google Reviews
Yige Gao
★★★★★
4 years ago
The best automotive shop I have ever been to. Easy to talk to, super honest and very very helpful… I would recommend to everyone.
Sv A.
★
☆☆☆☆
Edited a year ago
Wasted 2 days. First, the manager was not there, then mechanic was not there, and then 2 days later they said they can't do a simple diagnostic.
robert kohan
★
☆☆☆☆
3 years ago
Total rip off scamers that’s all a lie about their reviews Guys these guys are insurance fraud Plse take a pic of ur car before u take it to them they will destroy ur car 10 times more to collect and scam the insurance company When u look at car fax on ur car ur car will depreciate by far They do anything to scam and fraud the insurance companies
Karen Bruner
★★★★★
5 years ago
This was my first visit as my previous shop has closed. I had to get my COVID-casualty car towed. They communicated well, weren't pushy, the work orders are very clear, and when I picked up my car, they had even cleaned the filthy windows inside and out. That's service.
Derrick Ludwig
★★★★★
10 years ago
Don And John automotive is a rare place where you can find a honest and fair mechanic. I have been taking my car to them since 2002. If You need a good mechanic just check them out.
Monica Lemmon
★★★★★
9 years ago
Love Don and John's! Honest, great service, AAA 10% discount, Tony, at the desk, is super! We've taken our cars there for about six years.
Marie Logan
★★★★★
6 years ago
Courteous, clean, orderly. Detailed breakdown of work and cost of service. Knowledgeable. Patient with my questions. Don’t feel they are trying to sell me unneeded services. Tony is a great listener and explains matters in a clear and understandable format for the lay person. A pleasant experience in the somewhat fraught environment of automotive upkeep/repair.
Paul Cussen
★★★★★
9 years ago
Exceptional service! Found their business on Google, and based on reviews there, decided to give them a call. I needed to have a headlight bulb replaced on my '04 accord (not a simple task as you have to get under the car - bad design!). I already had a bulb from a previous attempt, so they only charged me labor ($40). While there they pointed out that one of my brake lights was also out. They were only going to charge me for the part, but as it turned out I had a bulb for that too, so they installed it for free! And thanks to my AAA membership, I got a 10% discount! Was in and out in 15 minutes. I'll definitely be using them in the future!
S Lol
★★★★★
8 years ago
HONEST and AWESOME repair shop! They gave me the estimate for free(dealer would charge $150 for investigation only) and explain the problem to me. They were not trying to me scare me into doing some expensive fix/maintenance like other shops did. And Tony is super friendly.
C Neusch
★★★★★
a year ago
Fast and friendly service for walk-in tire repair. They were able to take me right in and I was out in 15 minutes with my tire repair. They have become my new to go to auto repair shop.
Will Chandler
★★★★★
5 years ago
Good repair shop. I am not easily trusting of automotive repair shops. I know of many that overcharge and do poor quality work. This is not the case with Don & John's. They are honest and do good work. While I usually perform most car repairs myself at home, I do trust them at this shop.
Stanislav Teroff
★
☆☆☆☆
6 years ago
I never write a review after using a place for one time and this is why. I've been at this place twice: the first time I had an issue with the ball joints and they fixed. The second time was a week ago when I came to ask for an estimate for 60K maintenance and some extra tasks. A person behind the counter, I think his name is Tony, told me that he's is pretty packed but would call me back the same day or the next day. Totally fine, no problem on my side. Nobody called me the same day, nor the next day. After a wait for one more day I called and reminded about myself and the estimate and Tony apologized and told me that he would definitely !!! call me back the same day. Of course, he didn't... I called the next day and he told me, this time without any excuses, that he's busy. Maybe they are good, but this is the problem, you have to chase them and remind them about their promises. Will I give them my business? No!! Do they care? Of course no, they are busy. Tips to the management: It's totally fine if you can't give an estimate the same day, week, month or a year. But keep your promises, or don't give any.
Steve Kufer
★★★★★
10 years ago
We have used Don & John's Automotive for over 14 years now. They are trustworthy, knowledgable, fairly priced and efficient. Our car has been consistently well cared for by their mechanics. I highly recommend trying them you will be glad you did!
MAX Clark
★★★★★
5 years ago
These guys are the real deal, a rare to find trusted mechanic. It's clear walking In to the shop that they are organized, clean and have certified mechanics. They fixed my Ford edge but I saw All types of cars being serviced. Highly recommended, good work Tony and team.
Doreen Arnes
★★★★★
5 years ago
Tony and his crew are simply the BEST! "Don & John's Automotive" is what every car owner hopes to find when they need help with their car! Tony is honest, straight forward, exceptionally knowledgeable, and does excellent work - and always at a very competitive rate! It appears that Tony and his crew always do a little extra to your car as well but never mention it or charge you for it! I can't put my finger on it, but it's a great feeling! The system in which they use at this shop is a winning one - for everyone! 5 ⭐️⭐️⭐️⭐️⭐️ all the way! 👍
Wendy-Lynn McClean
★★★★★
a year ago
These guys are AMAZING. Had a slow leak in my tire. They took me right away and had me out and on my way in 20 mins!!! Life saver. And reasonably priced!!! Love them.
Ben Reaves
★★★★★
a year ago
New management, but same workers who were good. Had a lot of work done on my almost-20-year-old Prius today. Wasn't cheap but they found some serious problems and fixed it all within the day, which was not easy. So I'm happy with them. I live nearby
Catherine Lambeth
★★★★★
a year ago
I took my cars to Don & John's Automotive for years before they closed. Truman Auto Services is the same location with many of the same mechanics. They are always attentive, thorough, and fairly priced. I especially recommend them for older cars or lesser-known brands that could use an independent mechanic!
Le Betts
★★★★★
3 years ago
Quality work with true integrity. 15 years ago, my transmission went out less than a week before I had to report to my first duty station in TX. They went beyond my expectations and were able to get it done so I could report on time. I am back in the Bay and have recently had work done on a 22 year old Tahoe. Not only did they take care of my known issues, once again, they let me know of other maintenance issues and did some little extras. Thank you Don John Automotive and employees for the peace of mind in keeping my family safe on the road.
Ruonan Yang
★★★★★
2 months ago
I had a great experience at this auto shop. The owner is very friendly and considerate! And the service is quick. I thought it would one day to get my car ready. I was surprised that they called me 40 minutes later after I dropped my car telling me my car is ready. The whole experience is very pleasant! Will definitely go there next time and also recommend it to my friends!
