Tuffy Tire & Auto Service Center

Helen Schwarzmann

★★★★★

a year ago

The reason I'm giving 5 stars is because of the courteous and professional manner of the employees. That started with Tom, who I spoke to the day before I had to bring in my truck, and he made sure he had a battery in stock that would fit my truck, so I wouldn't have a wasted trip. He also told me what the total would be, another plus. On the day of, Edwin was the counter help, and he was friendly and kept me in the loop and explained in detail answers to any questions I had. Orlando was the mechanic, and when the check engine light came on after I left, he came out to re-check the system, but after shutting the engine off and starting it a couple times, the light went off. Orlando told me to come back and he would check if it came on again. They made me feel as if they had my back. Speaking of back, it's the little things, but that parking lot is busy. Orlando backed my vehicle in so it was safer for me to pull out. I appreciated that, too! And that sign on the wall about attitude. So true!

Doug Hogue

★★★★★

Edited 3 months ago

Great experience. Senior citizens discounts and great prices. I had an oil change done which included all fluids and tire rotation. I definitely recommend this place.

Carter Neveraski

★★★★★

5 months ago

I came to Tuffy on very short notice with break issues. They were able to get me in and out in the same day. Super nice people and reliable service!

Dan Brown

★★★★★

2 months ago

Price was up there but they did quality work fast and had it back quickly. We thought the worst it was less then that so good news across the board. Thank you

Philly777 l

★☆☆☆☆

a year ago

Don’t waste you time here! Not only are they unprofessional! But untrustworthy! I was told that my AC Compressor worked. All it would need to be Charge. For about $340. So I said ok.. After they changed the AC now they are telling the AC Compressor doesn’t work. And it would be $1700. But still want to charge me for the Freon and labor! And after being stirring with them. They brought the prices down. And they left all my Covers loose under the car. This is why ppl don’t trust shop! Because of shops like this!

Elizabeth Molina

★★★★★

Edited a month ago

It was a pleasure to work with such amazing team especially with the assistant Manager Michael Very professional, attentive and answer each and every question that i had. Carlos you have a professional staff always willing to help thats why I will recommend any of my friends and family to you guys. Thanks for all your help.

Eugene Major

★★★★★

Edited 3 months ago

Top tier service from Tuffy in Lehigh Acres. Carlos was awesome and extremely professional. I brought my car in for an engine light. Gave me everything I needed to have for the warranty company . Even told me about the Tuffy credit card. That was awesome. My car rides like a dream. I’m recommending everyone to this location. I was treated like more than a customer from the moment I walked in the door. Carlos even followed up to make sure my car was still running smooth! Thank you to the Tuffy staff for taking care of my suv!!!!

Jerry Liddle

★★★★★

3 months ago

I appreciate and respect the service offered. A slow leaking A/C fill port valve was replaced. It will take some time to verify if problem is truly solved. Work was completed professionally and in a timely manner. I would recommend Tuffy Auto Repair.

sandra burton reilly

★☆☆☆☆

Edited 5 months ago

I won't be going back to this place. I made an appt on line to have two front tires and an oil change. I get there and they said my car was not in their database which was a lie because I had been there two times already. I had paperwork showing the services that were done. Ok I let that slide even though I asked if they updated the database and they said no. So they told me they have to order the tires and to come back in two days. So I returned got the tires and oil change done get in the car and my change oil light is still on. Yeah they didnt reset it. Not happy but luckily I knew how to do that. Then I wanted to use the coupons they email you and was told I could only use one even though I had two different things done. I won't be going to this over priced place anymore.

Evelyn Victory Matheny

★★★★★

a month ago

Always very courteous, helpful and knowledgeable. I highly recommend this auto garage. They are simply the best in Lehigh Acres, Florida and surrounding areas! Fully responsible and trustworthy!

John G

★★★★★

2 months ago

I Googled, ‘honest and reliable car care’. Tuffy came up #1. Carlos and Tuffy did everything I asked at a reasonable price and in a timely manner without any ‘add in’s’. Verry happy. I will go back!

Brittany Besing

★★★★★

4 months ago

Today, I went to Tuffy with a huge list of things to check out on my car. Mike was amazing. He is very knowledgeable and I trust his recommendations for my vehicle. He looked up every single part and calculated labor for each job. He even explained why he recommended the route he did and he walked me through the whole process. I am beyond grateful for Mike and the staff at Tuffy! They have a life long repeat customer in me!

Gail Ann

★★★★★

3 weeks ago

I have beenhaving my car serviced here for a few years now. I have recommended it to two of my friends. We all agree they are wonder to work with . They are honest.

Ken McPhail

★★★★★

a month ago

I am extremely happy with the service that Tuffy did to my 2019 Honda Odyssey. They put on new brake pads and rotors front and rear, did a brake flush, oil change and my van drives so much better now! You have definitely earned my business and I recommended them to my friends and family. Ken M

Andrew Fatalo

★★★★★

a month ago

Found that these guys were rated well in lehigh acres. I thought I needed brakes. I brought my 2023 suburban for new front pads. I came to find out, I still had 80% and nothing was wrong. The squeak and grind i heard was probably a rock or something. Good people and ethically sound motivated. I will be back, and thanks for your honesty.

Edmund Cano

★★★★★

3 weeks ago

Great! Special thanks to Mike, who took care of me immediately and was very kind and did all he could to accomodate me. Also, thanks to Mario?? Who did the repairs like a professional. Time to give these guys some extra credit. Friendly and courteous staff representing Tuffy Tire & Auto Service Center. Satisfied customer....

Diana J

★★★★★

Edited 4 months ago

5-Star Review for Tuffy & Tire I recently took my car into Tuffy & Tire after noticing an annoying oil leak that was leaving spots everywhere and stressing me out about potential engine damage. From the moment I walked in, the team was incredibly welcoming—shoutout to Mike at the front desk for his friendly vibe and quick assessment and his friendly crew.They diagnosed the issue (a faulty gasket) in under 30 minutes and had it fixed within a few hours after a returned trip the next week without any upselling or surprises. Gave me an itinerary on other important fixes that I should do on my car, Prices included, making it easy for me to be prepared. The work was top-notch; my car runs smoother than ever, and they even gave it a complimentary once-over to ensure everything else was good to go. Pricing was fair and transparent—no hidden fees—and they explained everything in plain English so I felt confident. Tuffy & Tire isn't just a shop; they're like the reliable mechanic neighbors you wish you had. If you're dealing with an oil leak or any auto woes, do yourself a favor and head here. Highly recommend—I'll be back for my next oil change! ⭐⭐⭐⭐⭐