Tuffy Tire & Auto Service Center

Carlos B

★★★★★

a month ago

The technician Shane was very respectful and polite I thought my driver side hub baring on my 2006 dodge ram 4×4 Laramie was bad they put it on the rack checked everything out and called me we inspected your truck Carlos didn't see anything wrong even test drove the truck is fine your welcome to pick up at your convenience I asked the young man if I owe them anything and he replied no sir we will just call that a free inspection. So I will definitely be bringing my truck back to them if I ever need any repairs Honesty is always the best policy. 👌

Charles Odimgbe

★★★★★

a month ago

My repair experience at Tuffy on Central Avenue was very rewarding. The quickly got my vehicle inspection for free and made recommendations. The owner actually walked me through the recommended repairs prior to service. I highly recommend this location.

Albert Senchenkov

★★★★★

4 months ago

I’m so pleased and happy to receive such wonderful care and service. The owner, Brian, treated me like a family member and gave me the best deal. He’s also selling NAPA wipers at an unbeatable deal! $10 per wiper blade! Great guy and wonderful man to do business with. I will be back very soon to get wiper blades for my sister’s car! Thanks again to Brain and his pit crew for taking excellent care of me.

Dennis Longeway

★★★★★

2 months ago

I was a walk in today with a special offer on oil change. Shane was accommodating and was able to assure the price of offer was the price I’d pay, ….which has not always been the case. I also tacked on another service that beat competitor price quote…. I appreciate the way new ownership is operating. PS they thump dealership prices… I will return for future service to this location on Central.

Marcus Droll

★★★★★

3 months ago

Had a coolant leak develop on an older 2010 truck. Dropped by without an appointment and they were able to get it looked at, diagnosed, and a repair estimate texted to me in about 1.5 hours. They called to review the necessary repairs, and I approved them over the phone. A few hours later it was all complete. Great service to help get back on the road, and great communication. Would recommend them for auto repair needs. Really appreciated the quick turnaround, all just a few days before Christmas.

Madeline Micheaux

★★★★★

2 months ago

Tuffy on Central has a great deal on oil changes right now ($50 for full synthetic with tire rotation). When I called they said come on in no appointment needed. It took about an hour in the waiting room before my car was done. I did have to give them my home address so I'm expecting more junk mail now, but maybe it will come with good coupons.

Kim Fritsch

★★★★★

a month ago

They were great. I needed a headlight bulb replaced and they were to be closing soon. They put two guys on the job and had it done in no time. This was a more in depth replacement then just a snap in. Parts needed to be removed and put back on just to reach the bulb area.

Justin

★★★★☆

2 months ago

Technician changed oil in timely manner. Said they could change wiper blades quickly. Went to pick up car an hour hour after call and had to wait 20 minutes for the technician to finish installing wiper blades. Overall, good experience.

Tony C

★★★★★

2 months ago

The guys at Tuffy got me in an hour before they closed, without an appointment! Didn't try and sell me on any other service then what I needed. Great price not to mention great coffee!! I'll be going back tonight to get our other cars oil changed!! Highly recommend!!

Ben Buckenmeyer

★★★★★

a month ago

Fair prices, honest inspections, and amiable customer service. A much better option than the dealerships which mark everything up 200%, and better option than the bell tires, which often aren’t super honest with their inspections. This is definitely the best place for auto service.

Dixie Smarz

★★★★★

3 months ago

Drove in on the spur of the moment while test driving a used vehicle I was debating on buying. Brian and his team did a vehicle inspection right away, giving me an overview of the vehicle and potential issues. The team was friendly, helpful and knowledgeable. It all worked out great and I will be taking my new/used SUV to Tuffy on Central Ave. to complete the sway bar link pins repair. Thanks again. ~Dixie S.

Shaun Sloan (Ginger)

★★★★★

a month ago

Came in because I couldn't get my car above 45 mph without violent vibrations and they took good care of me even though I had only snow and ice in between my brake pad and wheel. They had offered me coffee and made sure I was well taken care of great staff amazing service I will definitely be coming back for my brake job I need to do

Paige Long

★★★★★

3 weeks ago

Got a great deal for a full synthetic oil change. I was scheduled same day, was serviced and on my way within an hour. Will use Tuffy again!

Toledo Sapphire

★★★★★

Edited 2 months ago

I had an excellent experience at this location with the new owner. He was kind & honest & saved me hundreds of dollars. Thank you for taking such good care of my BMW X5. I will be referring you to everyone I know.

Ahmed Abououf

★☆☆☆☆

Edited 9 months ago

I had a good review but I removed it. It seems it has a new owner and the default is no. I had to replace one tire. Finally, he ordered it for me but it is not identical to the others. The good thing that that he got the new tire really fast. I ordered it by phone 5 pm and he called me having the new tire, next day 11 am. Updated Rating: 1 Star About three weeks after service at this shop, I started getting multiple error messages on the highway related to the electronic brake system. After checking, I found that one of the wheel speed sensors had stopped working. The cable for that sensor was loose and not secured in the 3 clips meant to hold it in place. It had been rubbing against the wheel, wearing down the protective covering until the cable was completely cut. This cable sits behind the wheel, in a spot that typically wouldn’t be touched unless there was a specific reason. I can’t say for certain, but I strongly suspect it was unclipped during the service. When I brought this up to the shop, they told me they hadn’t touched it. I’m sharing this because it turned into a serious safety concern for me. I would advise others to double-check everything after service—especially if you care about your safety and your car’s condition. Update: I ignored my complaint on BBB. Their score now is B-

Ronald Hall

★★★☆☆

a month ago

The experience wasn't great. It took the original appointment plus two more appointments to get my exhaust done without leaks. The mechanic chose to rev up my vehicles engine (with excessive rpms) supposedly checking for leaks. I personally would not recommend Tuffy of Sylvania. I will never let them work on any of my vehicles.

Belinda Mermer

★★★★★

Edited a month ago

Made an appt a for a oil change. Sdding windshield wipers they we super cheap! Everything was fine ...clean waiting room. Good coffee.