About Business
Conveniently located in East Lansing, MI, Tuffy Tire & Auto Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Tire shop, Auto parts store, Auto repair shop, making them a top-choice Car Repair specialist in Lansing. Backed by 470 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of East Lansing, MI residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Tuffy Tire & Auto Service Center is the go-to destination for quality and service in East Lansing, MI.
Google Reviews
Maggie LaHaie
★★★★★
4 months ago
These guys are amazing! I was only in town for a meeting and ended up with a flat tire. Not only did they fix it for me right away they did it for no cost. Amazing service and staff!
Mohamed abdelrahman
★★★★★
a month ago
Great experience, went in for a tire pressure checked and found out it was a leak. The worker Brian was very kind and fixed it for me free of charge! Will definately be coming in again!
Alejandra Marquez
★★★★★
8 months ago
My car had been making noises for about a month. I took it to a different shop when it started and was told that it was due to my new tires breaking in. However, the noise did not stop and, in fact, got worse. I scrambled to find a place that would see me as a walk-in when my partner mentioned having been to Tuffy as a college student and having had a good experience. I was not disappointed. They were very quick and got me in that same day. Scott, the manager, took extra good care of me. He was kind, patient, showed me exactly what was wrong with my car, and made sure they were able to get the parts and have me driving home in just a few hours. He was very honest about what needed to be fixed right away and what could wait. As a woman, I am used to being taken advantage of by auto shops, but I felt very comfortable at Tuffy. I also saw him interact with other clients and can confidently say that he makes sure everyone has the best experience. I will definitely be back and recommend it to all my friend. Thank you, Scott!!! You're awesome!!
Cleatus Barncoat
★
☆☆☆☆
4 months ago
Daughter/MSU student stopped-in asking merely for air in her tires, and was willing to pay for their efforts. They told her: “No, we’re too busy. Leave it overnight.” 🙄 Would have taken all of 10 minutes, if that. Not impressed, go elsewhere. But at least she didn’t have to listen to a bs need new tires sales pitch.
Caroline Ko
★★★★★
5 months ago
Excellent service! ❤️ This place is a true gem. Their customer service is outstanding and they always do an amazing job on my car. Honest, reliable, and never overcharges you—unlike so many other places. Highly recommend!
Robert Shepherd
★
☆☆☆☆
a month ago
Zero stars. I had scheduled a 9am appointment and I was told my vehicle would get in the bay around 12pm. I came back around 12pm and the told me my vehicle was next. I waited and another vehicle had appointment at 1:30pm and their vehicle went in before mine did. I took my vehicle somewhere else. Don’t expect your vehicle to be seen at the expected appointed time. No communication, nothing.
A
★
☆☆☆☆
a month ago
Brought my 2004 Honda in because it wouldn’t start, assumed it was the starter. It ended up being the battery. They tried to charge $400 for a battery replacement. I said no and they offered to do it for $200. Said no again and bought my own battery at Walmart for $100 and changed it myself in their parking lot. They wanted to charge a half hour of labor to replace a battery. Yeah, okay Will not be coming back here.
Luke Sharpe
★★★★★
4 months ago
My experiences here have been amazing. I came in recently because of an oil light and a busted headlight. Brian was super kind and went out of his way to not only fix my issues, but teach me hands on how I could address them in the future. Fantastic, rare service.
Daoud Esa
★
☆☆☆☆
a month ago
I had this shop install new shocks and brakes, and I’ve been dealing with problems ever since. The vehicle did not feel right shortly after the work was done — noise, poor braking response, and handling issues that weren’t there before. I brought the car back and didn’t get clear answers. I paid for professional work and expected professional results. Instead, I’ve had stress, inconvenience, and safety concerns. If you’re considering this shop, I strongly recommend go elsewhere.
Amanda Vollhardt
★★★★★
a month ago
I have had work done on my car at this location twice now and both times it was stellar! They communicated with me through the whole process and made everything as easy as possible! I cannot recommend these lovely people enough!
Mackenzie Lyons
★
☆☆☆☆
a month ago
Apparently appointments mean nothing!!! I made an appointment online days before my visit. When I made the appointment, the days schedule was wide open. When I went at my set time all the bays were full and they wouldn't be able to look at my vehicle until the next day and they asked if I could leave my vehicle overnight. I obviously could not because I need my vehicle for work. That's why I made the appointment. No chance of seeing my vehicle the same day. I will have to find another shop that stands by their appointments
Lisa Dundas
★★★★★
a month ago
I had a lengthy wait due to the volume of vehicles being serviced the day I was there but the service was honest, accurate,everyone is very helpful and friendly there and while waiting I watched employees interact with multiple customers. Based on my observations I would recommend this location for vehicle service, especially if you're female or just young. They seem very trustworthy.
Courtenay Oosterman
★★★★★
2 months ago
The team at this East Lansing Tuffy was very professional and excellent at communicating and working through a challenging issue with our daughter's college car randomly not starting. They were efficient, thorough, and reasonably priced, and treated us like they were working on their own kid's car to make sure she will be safe and secure on the road away from home - staying in the wings in case anything else arises. Thank you, Mike and team!
Stephen Harb
★★★★★
2 months ago
I had a slow leak on my tire, and at Tuffy I was able to get an appointment within 30 minutes of calling. They found the nail in my tire, repaired it, and charged me nothing. Excellent service, and I would definitely come back again for other repairs!
Stirling Korte
★★★★★
5 months ago
I recently started coming to this shop for car repairs after a friend recommended them, and I’m so glad I did. As a woman who knows very little about cars, I’ve often had negative experiences elsewhere, being overcharged or spoken down to for asking questions. Every experience here has been the complete opposite, honest, respectful, and genuinely helpful. I usually work with Brian, who is wonderful, but everyone I’ve spoken to has been great. They’re very patient and will take the time to answer any questions you have, explaining everything in a way that’s easy to understand. They’re upfront about what actually needs to be fixed and what can wait, and they’re completely transparent about costs. If something isn’t worth repairing or requires a specialist, they’ll clearly explain what’s wrong and even tell you where to go to get it fixed. The first time I came in, they even waived the inspection fee because the issue turned out to be electrical and needed to be handled by the dealership. That level of honesty and integrity is rare. As a single mom and a woman, finding a trustworthy mechanic is not easy, but this team has truly been a godsend. I can’t recommend them highly enough!
Harin Kim
★★★★★
5 months ago
I had an amazing experience at Tuffy Tire and Auto Center. The staff was super friendly and professional. The guy who helped me was very kind and fixed my tire right away. The whole process was quick, smooth, and free! I really appreciated their honesty and great service. I will definitely be coming back here for any future car issues!!
Woojin Choi
★★★★★
2 months ago
This shop is amazing! I hit a raccoon on the evening of Dec. 27. The car was still functional, but the right side of the engine splash shield and lower grill didn't look good. I stopped by the shop on the morning of Dec. 28. Not only were they super quick, but they did it free of charge! They checked my vehicle and secured the splash shield and lower grill to ensure my car was safe to drive. I am genuinely happy with this experience and highly recommend this place!
Lily Cotton
★★★★★
2 months ago
Wonderful experience here! My tire had a leak, and we scheduled an appointment same day. It took less than 15 minutes to repair and they didn’t charge us anything. Great service and kind workers. I will be returning here for sure!
Jennifer Rust
★★★★★
2 months ago
Highly recommend this spot for any vehicle issues, staff were amazing! Very helpful, kind and went above and beyond to fix my tire pressure issue. They also didn’t charge me for what took at least 45mins of their time to fix! Will definitely be coming back with any further car issues and recommending to everyone I know.
Barret Wessel
★★★★★
a month ago
I have been to Tuffy more than a few times over the last several years and it has become my shop of choice in the area. They have helped me out with complex repairs involving aftermarket parts on an old car. As far as I can tell, they can do everything. The customer service is great, the mechanics will show you what they're talking about and explain your options.
