Twins Auto Electrical and mechanical Repair

Melissa

★★★★★

9 months ago

I was referred to Jimmy by my cousin & she did not disappoint me.…. Jimmy was super helpful, responsive, and extremely patient with me. He gave me all of the information that I needed to make an informed decision. Although I haven’t yet got my car serviced YET with Jimmy I do plan take my car back to Jimmy to get serviced. Recommend 10/10. Thank you Jimmy!!!

I Y

★★★★★

a year ago

I highly recommend Twin Auto for all your repairs! Great customer service. I had a concerning leak coming from my car and needed someone to repair it quickly. Twin Auto ran my car through diagnostics, reported the issues that they found, and provided the estimated cost of repairs. I appreciate that they request my approval before beginning the work. Once they started the work, I was given updates of the repair with pictures and the time estimate of when the repair would be complete. My car is running great now. Thanks Jimmy of Twin Auto.

Sandra Alexis

★★★★★

a year ago

By far the best auto shop ever!! Jimmy has been my mechanic for about a year now and I can’t put into words how amazing he is. Everything he does is very transparent. I truly appreciate the text, the pics, the step by step play on what the issues are. If you’re looking for an honest mechanic, check out Twins Auto on Dot ave. Jimmy and his team won’t disappoint.

Melissa Hiner

★★★★★

a year ago

Jimmy is fantastic! After a frustrating experience at another auto mechanic, I reached out for help with my ignition coils, which had been chewed through by rats. To my relief, Jimmy returned my call within the hour and assured me he could fix the issue. His communication throughout the process was exceptional, he clearly explained what he was doing and provided a transparent breakdown of the costs (very reasonable). When I went to pick up my car he shared tips to prevent this from happening again. While I'm in Boston, I won't be going to anyone else!

Dee

★★★★★

2 years ago

I can’t thank Jimmy and his team enough for the sacrifices they made to repair my car last minute. I went to Jimmy’s shop years ago and haven’t had any services done since I purchased my vehicle 7 years ago because I went to the dealership for repairs. Fast forward, last night I was in a tight spot needing to tow my car to a reliable place from the dealership because they were trying to charge me an arm and a leg for a problem with transmission. I have family that still brings their cars to Jimmy which recommended him being the only place we can tow to. He contacted Jimmy who’s very responsive and was willing to help. It was the best decision. The next day, Jimmy moved swiftly, was able to find another issue (dealership didn’t tell me) and give me a better price. Jimmy treats his clients better than any mechanic I’ve been to. He’s attentive, respectful, friendly, knowledgeable and values his work. I highly recommend!!!!!

Raffi

★★★★★

a year ago

Jimmy is awesome!! I had a rodent issue with some wires eaten through. The dealership gave me the old "have to replace the whole harness" song and dance. Called Jimmy, he gave me his cell number and asked me to meet him at the shop. He diagnosed and replaced the defective wires on the spot while I waited for a small fraction of the dealer quote!! He found some other wires that had been gnawed on and replaced those as well. Took a genuine interest in keeping g my car in great working condition. Don't let the simplicity of his shop (no fancy waiting area and snacks!) fool you. This guy is a MASTER mechanic

Sengova Bangura

★★★★★

a year ago

I have been using this garage for my Van repairs for some years now. The repair cost was very reasonable compared to other garages I've been to. Jimmy is highly professional mechanic Man. I'm blessed to know him. I will recommend this garage to anyone looking for professional repairs and less cost.

Myles Haynes

★★★★★

a year ago

Twins Auto is a gem! Jimmy was incredibly helpful on the phone, offering great prices and even some valuable tips to keep my car running smoothly. I'm definitely scheduling my service here – their customer-focused approach has won me over. Highly recommend!

Warren Brown

★★★★★

a year ago

Jimmy is great. I called and explained the issue, and he gave different options to work with. He quickly took my car in and got it back to me faster than I expected going into this and was super responsive throughout the thing. 10 /10 experience

Michael Yip

★★★★★

a year ago

I have had so many auto issues, and this auto shop has been a life saver! A few weeks ago I have had a coolant leak, which led to my car almost overheating, no heat, no air conditioning. This was found by Jimmy, who noted that the pipes to the coolant were old and corroded. The pipes replaced, and Jimmy even went the extra mile to replace the clamps as well. My car while old is still going strong!

Kelly Boyle

★★★★★

5 months ago

We selected Twins because of their excellent reviews and they lived up to their reputation. Great prices and great service.

TJ

★★★★★

6 years ago

Never judge an auto repair shop by its looks, but by the service provided. Twins Auto Repair is not your fancy looking repair shop. With a beaten down exterior, BUT my goodness, the best auto repair shop I have been to in a very long time around the Boston area. Jimmy and his whole team are very experienced and honest and quick at resolving issues that your car might have. Great communication, accommodating and very understanding. They are masters at rightly DIAGNOSING and fixing any issues your car might have. Jimmy is exceptionally honest given that many repair shops are always trying to up-sell you and rip you off. He will give you options of the parts to use with cons and pros, even discuss with you how to lower the cost, and he treats you like family. I have had both my Toyota's, an Avalon and Prius fixed here perfectly and at prices WAY less than anywhere I consulted or had repairs done before. I have also refereed friends to this repair shop and they have been amazed at the exceptional repair job and reasonable prices. Twins Auto is my repair shop until they decide to mess up and behave like other repair shops in the area.

Gregory Boland

★★★★★

5 months ago

Jimmy and team replaced my alternator same-day. They made the process painless and easy

Vanessa Afere

★★★★★

6 years ago

My husband introduced to me to Jimmy several years ago which in turn has saved me A LOT of money. Jimmy is professional and always addresses all the concerns regarding my vehicle in a timely fashion whereas other shops have kept my vehicle for weeks. Depending on what needs to be done, Jimmy will have my vehicle ready the next day and his prices are extremely reasonable. He is a guru when it comes to this type of work. I am always so pleased with the service at Twins and ultimately knowing I will not be scammed. Highly recommend a million times over.

Damon Levin

★★★★★

2 years ago

Jimmy is the owner of this shop. He is a great guy and a better mechanic. He fast and friendly. He does his best to take care of his customers piece of mind as well as their pocketbooks. Jimmy is the only mechanic that works on my car and has been for several years.

closet kicks

★★★★★

3 years ago

Let me preface with, I have never written a Google review in my entire life, but I feel obligated after working with Twins Auto. When I tell you this is the TRUE definition of a great shop, I mean it. Jimmy gave me his personal cell and updated me on literally everything about my car, let me ask questions, and even took some of my suggestions in mind. I usually get screwed over at every shop because I am a kid, but this shop treated me like family. No one in my area could diagnose my electrical issues with my G37x, but jimmy said he wouldnt stop until he found my issue. I was concerned with my car being in their shop for days, I was going to be paying a hefty price. A weeks worth of work ended up running me $350 which is a fraction of the cost other shops quoted me. I can not recommend a shop other than Twins at this point. They stayed open an extra couple minutes so I could pick up my car, have checked in multiple times to see if everything is going well, and genuinely care about the customer. This is definitely not your average mechanic shop and I am IMPRESSED. Thank you to Jimmy and the entire Twins auto staff, you guys were amazing. Dont go to your local shop, and please trust in these people and their work. I have confidence you will be as satisfied as I am.

Daniel Rosensweig

★★★★☆

2 years ago

I could probably have justified either 3 or 5 stars for this experience, so I'm splitting the difference. We asked Twins to install a front and back dash cam on our car, and hardwire it so it can run a 24/7 parking monitor even when the car is off. We had purchased the camera and the wiring kit separately. We spoke with the owner, Jimmy, who looked over the equipment we had purchased, gave us a price and told us to drop the car off the next morning. We did, but on picking up the car, it was wired so that it wouldn't have power when the car was off, which defeated the whole point of getting it hardwired in. The tech told us it was because we got the wrong kind of hardwire kit, with 2 connectors at the end instead of 3. Wrong wires were, admittedly, our fault, but we didn't know what to look for, and if the wires couldn't support what we asked for, they should have told us before doing the work in a way that didn't meet our request. We could have traded out the wires before they ever started work. Shop was willing to fix it, to their credit, though they had to be pushed a bit to get there. They told me what wiring kit to buy, and Jimmy wrote a note on our receipt that we shouldn't be charged again for the re-install. Brought it back with the right wires a couple days later, and the tech didn't believe me that Jimmy had written this note. Said it didn't look like his handwriting, but all I know is he wrote it right in front of me. Surprising amount of back and forth to get him to accept what the owner had promised us, since Jimmy wasn't there that day, but he did get the job done. We later noticed several problems: 1) the video from the back camera was upside-down. 2) a plastic piece in the car that covers where some of the wires go kept falling off, and 3) most importantly, the camera still didn't switch from full video to parking monitor when we turned the car off. Now, instead of turning off entirely with the car, it just stayed on and would wear out the battery. Per the camera app, it wasn't wired correctly to use the parking monitor feature. It seemed to us the wires were likely switched. We called up and talked with Jimmy, who promised he would deal with it himself this time. We brought the vehicle back a third time, and after a few hours Jimmy called to say it was ready. The upside down back camera had been fixed. The cover that kept falling off had been glued in place. But the camera mode couldn't be fixed. He said the wires were in the right place, and maybe the camera was faulty. Installing a replacement camera would be simple, at least, with the wires already in place that could stay where they were. We bought a new camera, from a different brand (but with the same connectors), installed it ourselves, and fortunately he seems to be right, because the same wires work with the new camera, and it enters parking mode just fine. So, five stars for the owner standing by his shop's work. They did a great job hiding all the wires, at a reasonable price, and they were willing to fix their work multiple times without further payments. Three stars for the inattention that made it require three visits. I'm sure they're not pleased either with the amount of extra work this required. All in all, a solid review, but I'm not sure whether this will be the place I choose next time.