About Business
Conveniently located in Las Vegas, NV, USA Auto Service #4 has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Oil change service, Smog inspection station, making them a top-choice Car Repair specialist in Paradise. Backed by 427 satisfied customers, they currently hold a prestigious 3.5/5 star status on our platform. They take pride in serving the diverse needs of Las Vegas, NV residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, USA Auto Service #4 is the go-to destination for quality and service in Las Vegas, NV.
Google Reviews
Dino Ponce
★
☆☆☆☆
Edited a month ago
I went for oil change second time first time They did not rotate my tires. Second time I come back now. They asked me if I want. Tires rotated again said yes it’s free. I marked my tires and when it came back out, they didn’t rotate them again. My oil filter was not changed. Also just changed the oil put oil back in is all the oil cover was never removed to put the new filter in. I checked it also as they stated on their site, their professionals and quality work that’s not professional and quality work if not completing their work or even doing it I posted my review my post on here. It’s been three days now and have not heard a reply back from them so they know that they’re in the wrong. They didn’t do the job that they’re supposed to be doing and they call their self professional professionals no manager, no calls nothing nobody has replied back to my comment.
kim kat
★
☆☆☆☆
a month ago
Went in for a regular oil change walked out paying $374. I was told my oil was completely black even though I just got an oil change three months ago they changed and charged me for an oil tank gasket and an oil flush two months later, I went to another mechanic and found out that my oil pan was never removed. All the bolts were rusted shut still and I was leaking oil profusely. Had to get it done all over again correctly Buyer beware with this place.
Neils Williams
★★★★★
3 weeks ago
Great and fast service. They explain any potential issues honestly and you can tell they really put your safety first. This is my second time with them. No complaints
Michele Strahley
★★★★★
6 months ago
I went to get my car fixed here today. I had to get my O2 sensor replaced and did the recommend care for my car. The staff is awesome. Sam explained everything to me and went over some stuff to look for. Cindy was wonderful she is so helpful, she helped me apply for the credit card and I was able to get everything done in 2 hours. I would recommend you to go here and have your car service here. They saved me over 600.00. Thank you guys for everything.
Terra Scott
★★★★★
2 years ago
I randomly came in here because I was actually on the east side of town and needed a smog check and noticed that they had a coupon for $7.77 for a smog check for just checking in. So that’s why I came here. She was very friendly as soon as I entered at the desk. it was also pretty quick only took 15 minutes. Plenty of places to sit on the inside when I was there. And when I love most about this place is that the guy didn’t try to sell me stuff at the end. He actually said my car was in great condition which for 2004 is pretty good. But I did just get my car fixed last December so it had better be in good condition. Haha! But I know sometimes with these places they try to sell you other things but this location did not which I was thankful for! Super super nice and super friendly.
Nidal AkkeLah
★
☆☆☆☆
Edited 2 years ago
08.13.23. As soon as they got your keys and their clipboard, they made a damage to your engine without knowing. And they will bring another matter to raise a concern on how unsafe to drive your car and how to much the cost of repair. Trust me, these guys are unethical. Updated: 03.11.23 BAD mechanics, BAD customer service, BAD location, BAD reputation, BAD Business ethics. Not a trusted auto mechanic. Read the reviews and likes on this location. Bad management and bad services, this location ripping people off. I've been using this place for the past 3 years for a smog test. Last month, I came in as usual and asked to smog my car , the shop manager, and Sr. Technician asked me to show something in my car that needed to be fixed, so I listened and felt not comfortable with them standing next to my car and negotiating the price of $1400 to fix the part and labor. All I wanted is a smog test in 10 minutes that lasted 1 hr , the Manger was holding my keys after passing the smog, I felt hostage and not safe to come back and dealing with these thugs. Make a U TURN and find another shop.
Vegas
★
☆☆☆☆
5 months ago
I went in for oil change and tire rotation. Was told I needed a trans flush, I’ve been coming here 6+ years so I trusted them. When I got home I saw the service panels were never removed. I documented the time line from when I authorized the flush to when I brought in my wheel lock - it was less then 10 minutes - my car was already ‘done’ i took pictures of the device panels just 3 days later and there was no evidence as the dust on the panels was undisturbed. I will never go back!
Marcella Matthews
★
☆☆☆☆
5 months ago
Went in for an oil change and found out an axle was broken and a motor mount on the driver side. Still heard the ticking or rattling and thought it to be from the axle and motor. Oct. 6 took it back in to get financed to have the work done. Received the call to tell me the car was ready for pick up. However the technician heard rattling in the engine and could be the pistons. I said well the tech would of heard it before the work had been done because I would hear it and thought it was from the axle and motor mount, so why not call me before doing work to mount a dieing engine first? This is how they operate. So as not to make any money incase I didn't want work done they would do the work and try to suck more out of you. Horrible business. USA Maryland Prkwy and Desert Inn Going to Nevada Consumer Affairs to put in a compliment and posting on all social media platforms.
Dan Alan
★
☆☆☆☆
2 months ago
They will charge you for oil change but they dont even change the oil. I caught them when I check the oil cap before and after the service. The dust on the oil cap was not even disturb.
jay jarboe
★
☆☆☆☆
4 months ago
terrible place. don't ever take your care here. they called me and pretended as though my car was ready and then after i paid the money the manager comes out from the back and tells me it wasn't your starter but we did the work. he says it was my fault it wasn't the starter. would not refund me anything and rolled my car out of the garage to a parking spot. completely shady and unethical place.
Vionely Otero
★★★★★
2 months ago
Great customer service! The staff was friendly, professional, and made the smog test quick and easy. Highly recommend.
Shanna Smith
★★★★★
a year ago
Very kind mechanic and front desk staff. Walked me out to my car while it was still lifted and pointed out recommendations for future services. Will definitely be back. Prices are amazing
maricakes1022
★★★★★
5 years ago
I was waiting across the street to get a smog check at Jiffy smog,but the employer was not on time for work. I got tired of waiting! So I called the shop across the street and I was finally helped. I got a smog check for my work truck. After trying to get a smog check 4 other places I found these guys. They helped me and were very nice. Customer service was awesome. If you need a smog check or other auto service check them out.
Linda
★★★★★
7 months ago
Celeste H and Louis are great! I love them! Great customer service!! Honest, friendly. Give it to you straight! Will highly recommend to anyone I know to go see Louis and Celeste at USA AUTO!!! I thought I was going to the previous location I went to but it happened to be a different one and right place right time!! 5/5 stars! Great prices! Family like experience!!!!
Philip Mungo
★★★★★
a month ago
They have one of the best oil changes that is fast so you can get your day going.
Vanessa E
★
☆☆☆☆
Edited 4 years ago
Owner you ask for invoice info . RO# 51246 Vehicle 2007 BMW X3 3.0SI - INVOICE #48982 Vanessa Estrada Owner do you need more info I took my vehicle at this shop last Saturday. Antifreeze was spilling out and it was overheating . So I had left it there they said give them couple hours . I Was charged $880 and ripped off . Invoice describes two holes and cap was replaced I did my research late the parts that was replaced cost $118 . I went for the vehicle and my other mistake was not inspecting there . My husband and I inspected , Holes look the same old ones. So today my vehicle smoke came out of the front and spilled all antifreeze out Left Me stranded , the radiator light came on and my check engine light came on . What a disgrace Don't take your vehicle to USA Auto Service They Will rip you off . They can't be trusted Update two weekends ago I was left Stranded , this is Bad service. Overheated, Antifreeze spilled out
matt cavaness
★
☆☆☆☆
Edited a year ago
Took my son's truck in to have a oil change and received a call from Alex thatvI needed to replace the serpentine belt. I ok'd it and a week later his truck is broken down with a busted belt. I go in to the shop and the manager tells me I have to tow it in and pay for the tow. He will replace the part only. DO NOT USE THIS SHOP THEY DO NOT STAND BEHIND THEIR WORK.
Michael Ragin (L.A Mike 310)
★★★★★
Edited 9 months ago
I've had work done here. For me, it felt like an emergency due to the fact that I was going out of town. They were able to repair my vehicle. Make it road safe for my trip, in one day. I believe the management and crew here go over and beyond in order to give good workmanship to customers so they can get word of mouth clientele, which is the best. They keep me informed of late parts, arrivals, and estimated times of completion. The work they've done on my vehicles has been top Notch, or I wouldn't take my classic 84 Cadillac Lowrider to them as well as my 2019 Ram. Trust they will treat you as they do me. It's just customer service like we got back in the day. Thx USA MANAGEMENT AND STAFF.
Tye Criss
★★★★★
9 months ago
Professional and friendly staff, full vehicle inspection is included in every smog, if you have time. Approximate 15- 20 min wait time. Great price 9.99 most vehicles. I recommend for the patient
Jordan Banks
★★★★★
a year ago
Management made sure to take really good care with my vehicle and all of my concerns. They promptly to the best of their abilities corrected the issues with the wiring found in my fuse box. Staff was friendly and informative. They enjoy treating their customers like family.
