Reviews
Walifer Bueno
This Valvoline had the best customer service I’ve ever experienced. I was helped by Chris — the guy is amazing at what he does. 👏
★★★★★ 8 months ago
Tim
Chris, Kylie, Tatum. Amazing customer service knowledgeable pay attention to detail. They all deserve a raise.
★★★★★ 3 months ago
Kim Kinsey
Thank you, AMAZING work great customer service. Knowledgeable staff. Cameron, Tatum, Chris, Robert. You guys and girl rock.
★★★★★ 4 months ago
Joan Prenoveau
At the south Bend Oregon location the service was excellent!! From the initial call and received a coupon to the actual service from all that were there on Monday July 21, 2025 around 3:30 pm. Chris and Cameron did an excellent job and I appreciated the camaraderie with all the employees they all seemed to enjoy working with one another great team!! I will certainly come back and I have already passed the word along to others to go to that service store 611160 S Hwy 97, Bend Oregon 97702
★★★★★ 7 months ago
Steph A
Always quick and friendly! Very efficient and don’t try to upsell you :) Chris, Cameron and CJ all took great care of us today!
★★★★★ 5 months ago
T F
A little wait time at noon but they are two bays so considering that they were efficient. It took about an hour from the time I got there till the time I left and had 5 cars in front of me. Every one who worked there was friendly. The very best part was there were no oil spots under the truck the next day!
★★★★★ 7 months ago
Sam E
Tatum and Nikolas were awesome and overall every time I come in Ive had great service from everyone (just dont know their names)
★★★★★ 4 months ago
Reese Mc
When I arrived, there were 5 cars ahead of me. I was prepared for a long wait. Ended up being about 15 min, if that. They checked my lights and stuff before even getting in the bay to speed things along. Once I got in the bay, all the employees were polite, but moving swiftly. I didn’t feel like they were rushing, and they were very efficient working together. Highly recommend, don’t be afraid if there’s a line.
★★★★★ 7 months ago
iMpakT iMpakT
Brice and Gabriel were the techs up top, outstanding customer service and knowledge. Quick and easy for me sitting in the vehicle while they did their magic. Been coming here for years and will keep coming back. Thanks guys!
★★★★★ 4 months ago
John Worthington
I won't go anywhere else with our families cars. Great team with great customer service. Thanks!
★★★★★ 2 weeks ago
Deserae Mccoy
Quick and professional service, employees were personable and super helpful. I was educated on the extra services that were available without feeling pushed. Everyone was super friendly throughout the whole process.
★★★★★ 4 months ago
Gary Hill
Honest and quick oil change. I can send my wife here and not worry that she'll be taken advantage of. Friendly staff.
★★★★★ 3 weeks ago
Breanne Warkenton
Always bring my cars here and the service is great! The employees are super friendly and very thorough. Highly recommend!
★★★★★ a month ago
Matthew Barker
The guys were very friendly and greeted me right away. I had a short wait before they got started in my vehicle, but they were fast and efficient when getting it done. I highly recommend Valvoline to anyone in the area needing an oil change.
★★★★★ 4 months ago
Brian Coleman
The team at this Valvoline center were outstanding! The parking lot is small and requires me to park out of the line but they made sure everyone was taken care of in the order they arrived and explained was next and who I would follow. Very organized and informative.
★★★★★ 4 months ago
D Lopez
The team is very positive, I've always had a great fast and easy service. Never long waits. They even checked my dash board filter this time for me. I highly recommend them.. I was even able to use a $15.00 coupon.
★★★★★ 5 months ago
Spencer Morgan
Always great service! Super friendly staff, I feel great knowing they will take care of my vehicles!
★★★★★ a week ago
Madelyn Kate Moyes
Chris the manager helped us today around 1:30. He was SO NICE and helpful. Thank you Chris, you deserve a raise. You made something as monotonous as an oil change as really really pleasant experience:)
★★★★★ a month ago
Maegen Matecki
They are always so friendly, knowledgeable and quick. Before getting my oil changed I had been having an issue with my oil pressure gauge (it was going out). Once I got my oil changed, my truck started notifying me (actually dinging and saying my oil level was low) even though I had JUST had it changed and left Valvoline. The staff had me come back in to check everything over once more, even changed out the oil filter again for peace of mind. In the end it was just in fact my oil pressure gauge and once that was replaced (elsewhere) it was great!
★★★★★ 3 months ago
Jessica Warden
Nicholas, the manager went above and beyond to ensure they could service my car properly as I had been advised by the general customer service number that they could provide an oil additive… which the service locations actually do not provide. But he personally went and got the product I needed and got the job done. EXCEPTIONAL SERVICE HERE!
★★★★★ a month ago
