Victor Auto Service & Mufflers Shop

julie

★☆☆☆☆

3 months ago

called to have a rough estimate on getting stolen catalytic converter replaced. they stated I had to bring the vehicle in. I explained that wasn't an option due to the car not running and would need to tow it in. they refused to help give price average cost for such a job.

jaxon baucom

★★★★★

2 months ago

Awesome place, awesome people. Amazing prices as well, extremely affordable. Would highly recommend this place will be back.

Roma Geurkov

★★★★★

Edited 7 months ago

I showed up without an appointment, and they took my car in right away. They diagnosed the muffler issue on the spot and had it fully repaired with a custom fix in just 30 minutes. The team was professional, honest, and charged a very fair price. I’ll definitely be recommending this shop — great service!

Jordyn Klongland

★★★★★

9 months ago

My muffler was about to fall off. I walked in to the office, they immediately came out to address and diagnose the issue and gave me a quote. 1/2 hour to replace 2 hangers and $200 via Zelle or cash only. Very friendly and professional

Nik Siu

★★★★★

6 months ago

“Hands down the best service I’ve experienced! They took me in right before closing and still delivered top-notch work without rushing. The quality, attention to detail, and customer care were all outstanding. I’ll definitely be coming back 100% highly recommend!”

Chris Coppiano

★★★★★

6 months ago

Great Business, Work with me on pricing would most definitely come back !

Humberto Hernandez

★★★★★

9 months ago

Víctor and his team did a great job on my exhaust! Quick, speedy and very fairly priced! I am definitely bringing my cars back to him for any future work.

Sergio Castillo

★☆☆☆☆

2 years ago

Where can I start I took my truck to this location thinking it was a good idea….. I paid them 1950 dollars for the job and the job was not done well he wasn’t honest and the job wasn’t well done I don’t recommend going to them at all.He takes advantage.Your way better off taking your money somewhere else when you will actually be taken care of.Everything was supposed to be custom but it wasn’t.When I asked why he didn’t do custom like he told me to he just said the job was complete.!!!!!

Dimitri Barnes

★★★☆☆

2 months ago

I got my exhaust repaired here. They said it cost $50 to diagnose then the $50 goes towards the bill if I get it repaired with them. So I paid for the diagnostic and then about 15 minutes later agreed on $150 for the repair. When I paid at the end he said total cost is $200; basically $50 diagnostic + $150 repair. I was expecting $150 total not $200, but they did a decent job fixing the car and I got it done same day.

Ryan Grubb

★★★★★

3 months ago

Brought my 2018 Chevy Traverse in for an exhaust leak, Ed and Victor were honest in explaining what they were going to do and fixed it quickly while i was there. Great, honest service at a good price!

Teddy Bear92

★★★★★

3 months ago

I visited Victory Auto Service, and from the beginning, Victor was very transparent and respectful. He diagnosed the issue with my Dodge Ram, showed me the problem, and offered a fair price. Definitely recommend him and crew. Muchas Gracias por su Honestidad.

Kc

★★★★★

5 months ago

Victor Auto service & Muffler shop is so professional . I got high level of costomer service . Highly recommend

Damarcus Wilbourn

★☆☆☆☆

4 months ago

Went there to get a vibrant put on they told me I needed 2 so I ordered another. Turns out I only needed 1 vibrant. Also they were charging me 550 dollars to put them on and also for 2 tips which is insane. I have a friend that went to another place to straight pipe from his second set of cats to the back for 250 dollars.

Eric Reid

★★★★★

8 months ago

Great customer service fast quality work. I wanted my 2016 Chevy Tahoe to have a mean growl. Although I knew nothing about how. They explained well and I was treated with respect. I highly recommend.

D_bel

★★★★★

a year ago

One of the best mechanic shops in Charlotte, I highly recommend this place for any type of work you need in your vehicle, from a regular tire repair and oil change, to a more complex and delicate work in your car, this shop will go above and beyond if needed to get the work done. I recently got my new car and yad problems with my moonroof and was able to find this excellent mechanic shop, with a fair price on the diagnostic they were able to pin point the issue and get it fix. I also want to point out that they close at 8 pm, and I came 16 min before closing time, but they had no problems with that, they are about the business and very professional. They also provide you with a well constructed recipe and again, customer is great. I recommend this place for anyone that has minor and major repair need.

Jeremy Bouldin

★★★★★

2 months ago

Great and fast service. I came in for a mid-muffler plus resonator delete and added some flowmaster outlaws and 5 inch exhaust tips. They did a great job on my durango.

James Hanson

★★★★★

2 months ago

Great experience. I drove up with an exhaust leak and left 60 minutes later all fixed up. They showed me the defective part before I authorized the work and showed me the completed work before I paid. Everyone was respectful and professional. I will return to Victor Auto Service when my car needs serviced.