Honest-1 Auto Care

Boochie Little

★★★★★

4 months ago

Antonio had greeted me when I walked in last Tuesday NOVEMBER 5 at 2:45 - I had brought my sons Kia to see if needed brakes and rotors. He needed both! Antonio showed me the worn brakes and was able to squeeze me in for FRONT BAKES AND ROTOR REPLACEMENT & BRAKE FLUSH! Very professional and kept me updated about the progress! We will be coming back future car care needs’. Thank you sooo much ANTONIO! Very professional and affordable car care service!! Miss “E”

Silvia Dragoness

★★☆☆☆

a month ago

Used to be better. Oil change cost more than at a dealership, they moved my seat and didn't put it back, and left shit from my glove box all over the floor. Lost a customer today.

michael romano

★★★★★

2 months ago

These guys are the best, trustworthy and professional id recommend bringing your car to this shop. They will not let you down or disappoint, I know the difference between a crappy shop and a professional one, these guys are the real deal.

Jacob Norby

★★★★★

a month ago

The place is super nice. Antonio the service manager was personable and helpful. Got a few things done for me as a walk-in. Great experience.

Anne Noel

★★★★★

a month ago

When they call themselves honest, it’s true. These people are friendly and professional, and they have treated me with kindness and respect. They are my car guys now!

tkeifer

★★★★★

Edited 6 months ago

I failed my inspection on front brakes and Honest1 Auto Care was able to fit me in and fix everything. Very customer focused company. I liked their way of doing business. The inspection place was surprised to see me back after just a few hours. Passed inspection and on my way. I will have Honest1 on my list for future needs.

M H

★★★★★

Edited 3 years ago

I absolutely love this place. It is one of the nicest and cleanest auto repair shops I have been too. Great waiting area and a little area for the kids to play as well. The employees here are exceptional, professional, and very friendly.

Rosy Sharma

★★★★★

a month ago

Great customer service! I got my 2001 van inspection done very quickly Julian did excellent work

Alina Kochergin

★★★★★

7 months ago

Great service. Very punctual. I had my appointment at 9:30am and was quoted to expect a 45 min appointment. They finished right at 10:15am. Impressed. They have a window for me to watch the whole process. They had a children’s corner for my daughter. Very professional staff. Highly recommend this place.

Todd Heacock

★★★★★

7 months ago

We have been in CLT for 20 plus years. We always took our vehicles to national chains. We overpaid and had bad service. Coming from Philadelphia I am glad we now have a guy! They are awesome. Communication friendly service and results are outstanding. Highly recommend. Go Birds!

Emma Jo McGee

★★★★★

9 months ago

We live nearby in a retirement community. Our neighbor recommended them a few years ago and we decided to try them since I liked the reviews. I had an inspection done on my 2017 RAV4 and I was ver impressed with their kind and friendly service, lovely waiting room and length of service time. When my car needed recommended service at 30,000 miles I reached out again, made an appointment online and said I needed a ride home. Jake, the service technician drove me home early yesterday morning and by early afternoon my car was ready. I really appreciated the veteran’s discount they gave me ( both my husband and I served in the Navy). Our previous mechanic was on North Graham Street and my husband handled getting the cars there. Since he can’t drive anymore (old age has its problems) it all is on me! The Honest 1 staff has eased my worry over finding an excellent provider of auto care.

Amyas Player

★★★★★

10 months ago

My daughter took her car in for repair. The whole team at Honest 1 was top notch. When the repair took longer than anticipated they arranged a loaner vehicle. Shortly after she got her vehicle back she had to take it back in for what turned out to be an unrelated issue. Julian and his team were very accommodating to her work schedule, fixed the issue and did not charge her. Julian took the time to explain to her what the problem was, showed her the affected component and explained its function. I communicated with Julian several times during the initial repair. He was always professional and pleasant as was everyone I interacted with. Excellent customer service.

David Sanders

★★★★★

7 months ago

These guys were great to work with. I live in the Atlanta, GA area, my daughter's car needed a new radiator, a coolent flush, and some TLC. Julian and Joey took great care of my daughter and went above and beyond to help her. I will be using them from now on, as I am sure my daughter will "forget" to proactively keep up with maintenance...lol Thanks Honest-1 team!!!

James Taylor

★★★★★

Edited 8 months ago

Honest1 saved me a great deal of money. Not only did they fix my air conditioner in my car they did it without having to change my compressor or my condenser. They could have said anything but they stand behind their name. They also are working diligently on my mom's SUV to fix the issues. Thank you guys so much!

President Trump is The Best Ever!

★★★★★

10 months ago

These guys are just as their name states, Honest. I worked with Julian and Dan, and both of them are straight forward with no BS. They do good work and quotes are competitive with other shops in the area. Additionally, they are insanely fast. I don't quite know how they can get work done so quickly but they do. It seems as soon as they start working on a car, the parts and the work commence almost immediately. I know we're all busy so waiting around is usually a pain. Not with these guys. Anybody looking for a honest and fair shop to get work done need look no further. Honest-1 is worth every penny and I feel 100% comfortable with the work they perform. Thanks Julian and Dan for giving me a great consumer experience! I will be back (if needed LOL)!

Doretta Hightower

★★★★★

9 months ago

My experience at Honest-1 Automotive Care on Monroe Road was top notch and superb. Julian’s (Service Advisor) professionalism was nothing but exceptional. The (Technician) Chris did a wonderful job and was crisp and clean with handling my vehicle. I am also an original customer of when your location first opened years ago, and I love the updates and additions to your waiting area, it was comfortable and felt like home. Your Customer, D. Hightower

Yoshi Sekinuma

★★★☆☆

7 months ago

In my opinion, the mechanic performed admirably, but the coordinator’s communication was severely lacking and left me quite disappointed. He failed to contact me via phone or text message either when the job was completed or when it was delayed. Furthermore, he neglected to inform the mechanic of the services I had requested.