About Business
Pazo Garage is a highly-reputable Car Repair service provider based in Charlotte, NC. Pazo Garage covers all facets of the Car Repair industry, with a focus on Auto repair shop, Boat repair shop, Towing service. With over 127 reviews and an average rating of 4.7/5, Pazo Garage is a trusted name in the industry. Their presence in Charlotte, NC ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
chevy doc
★★★★★
Edited a year ago
This is definitely the best family owned mechanic shop in the charlotte area. the team has been working on my vehicles also all my friends and families vehicles since they first opened. I highly recommend them for any service or repair thank you alex and the family!
Alysha Manigault
★★★★★
a year ago
I took my 2019 Grand Jeep Cherokee in for a AC check, to find out i needed a AC compressor 😭😭😭 Heather was REALLY nice about EVERYTHING!!! It was a little pricey but they were able to knock off a couple of dollars which was alright with me. I left my car there overnight because I got there at like 230 and they wasn't able to fix it that day because they close at 5pm which was alright too. I picked my car up the next day at 1130am. Needless to say I am burr burr in my car and a happy customer 😊 Thank you for getting me back cool again 😎
Keri Stiltner
★★★★★
3 years ago
Amazing service!!! The lady up front Heather kept my family occupied while my car was being worked on and she honestly took so much stress off of me in the process of it all. She's an amazing asset to the team for sure!! You go Heather you will be running your own spot before too long! My car was done in an efficient and timely manner. I have had no issues since. They have gained a repeat customer with me!
Jacqueline Wright
★★★★★
a year ago
Heather is top notch! Her knowledge of the auto mechanic industry is on point and she turned my frustration into peace, while offering me alternative solutions for my car issue. Thank you Heather, for always providing an awesome experience whenever we come to have our vehicles serviced!
Donna Rierson
★★★★★
Edited 2 years ago
Once again, I find myself in need of pause those services. Pazo and his staff were very friendly and knowledgeable. Heather was so nice and professional and so courteous to our needs. She took the time to explain. The services are car needed, and the prices involved so we could make the best decision possible. My car was repaired in a timely manner with no surprise cost and his work was reasonably priced. I will definitely use Pazo’s garage again.
Anonymous
★★★★★
a year ago
I went to another shop to get an oil change done and the shop I went to was utterly unethical and unprofessional. They not only put too much oil, but they also didn't tighten the drain plug and it caused an oil leak. I called Pazo to let them know about what I endured with the other car shop and Heather told me to come on in and they would take care of my car. Heather and her friendly staff did just that! I highly recommend Pazo Garage.
Joe Mullgrav, Dir HR
★★★★★
7 months ago
Always love coming here. So quick and easy; plus the staff is always friendly and a pleasure to work with. I've been going here for 8 years. 10/10.
Heather Elizabeth
★★★★★
11 months ago
Always so happy with the work they do. Love Alex and his team!! Would highly recommend.
berny cid
★★★★★
a year ago
I always come and get my inspections here, and the people are very friendly specially the lady at the front desk Heather she’s sweet and will take care of you and help you out, she even walked out with me to see if my cars drums needed to be replaced!
Alexia
★★★★★
2 years ago
after driving around for almost 40 minutes looking for an NC inspection sign. I finally sold upon this little gem nestled in the corner. Heather was able to take me very quickly in order to get a inspection. I was in an out with in 25 minutes. Will most definitely most definitely stop by again.
Tom & Masha Leso
★★★★★
a year ago
Heather at Pazo Garage is the best ever!!!! She really helped us with the warranty company to get our Toyota Tacoma a new engine. We would not have had the same results without her persistence and expertise. She was so helpful and kind. She really went above and beyond to help us when it felt like no one else could or cared to. I am beyond grateful for everything she’s done for us… words cannot express. She is amazing!!!
Ronnie Frederick
★★★★★
a year ago
I had the greatest experience there with Pazo’s Garage. The service there was excellent. The lady Heather was very friendly, warm, and welcoming. She really helped me out a lot with her expertise in her knowledge of mechanics and inspections. If you need to have your vehicle fixed or inspected; this is the place where you need to go to. Excellent service 👍
Jose Ortiz
★
☆☆☆☆
11 months ago
So first time I went to get my car serviced everything was fine. Everyone was professional and communicative. I decided I should come by a second time because I was in the area to get my car checked for issues. Dropped the car off at about 12 and called 30 min before closing (4:30 pm) to see about any updates and I’m told the car is still being checked. I arrive to the shop at 5:10 and it’s closed car on the lift still and no one telling me they’re keeping the car another day just to check my issue. Not sure if he’s the owner but he seemed more worried about shooting a video than communicating with his customer I just decided to take the car back. His employee was more courteous to apologize than the guy worrying about the video.
Peter Mailander
★★★★★
6 months ago
I highly recommend this place. Great service. Very reasonable prices. People here are friendly. They don't try to get you to do repairs that you don't need. Will be going back for future repairs.
Cynthia Ruiz
★★★★★
8 months ago
Heather was so patient and helpful on the phone with me. When I walked in she gave me the same pleasant energy. I got my safety inspection done in less than 20 minutes!!! Loved the experience. Thank you guys for all of your help 😊
Mega T22
★★★★★
9 months ago
Heather is awesome! Visited this shop to get my inspection done and get a general work up, and they are very thorough — they let you know exactly what’s wrong, what the options are so that YOU can make the decision, and are highly communicative every step of the way! If I could give 10/5 stars, I would! THIS is where you want your car to be serviced.
Carol Wilson
★★★★★
4 months ago
Pazos garage is the genuine article one of my🤩 good friends recommended I go there first of all the knowledge that Heather was able to share the honest diagnosis and outcome I'm happy and I found me a great mechanic thank you😉
Only1Shay 2U
★★★★★
8 months ago
Pazo Garage have some very friendly professional workers. Heather in the office was such a pleasure to explain my need for my car over the phone and in person. Heather understood the assignment. The wait time was very reasonable being that this was my 1st time there and I had a radiator install with other work done. I didn't need my car inspected, but the customers that came in, Pazo got them in and right out less than 20 minutes or less. NO long wait time at all. My new go to and I thank you all at Pazo Garage for getting the job done to keep my car running. Just like a restaurant, I highly recommend, it's a MUST TRY!
Janet Brown
★★★★★
4 months ago
HONEST, PROFESSIONAL, TOP NOTCH work!!! installed engine mount & pulley 2016 Mini Cooper...Head mechanic Nelson Knows mini coopers...now Mini is running SMOOTH & EFFICIENT. Heather Shop Administrator @ the front office....exp mechanic herself!!! ...SO THANKFUL &;Assured ...TO HAVE BEEN REFERRED to PAZO !!!
Yolanda Williams
★★★★★
a month ago
Honey let me tell you Heather knows her stuff!!! She is very professional, friendly and sweet. She jumped right into action to help me ♥️ Y'all better check this garage out. Y'all really missing out. B/c of HEATHER I WILL BE BACK💪🏼💪🏼
