Socios Auto Repair

Luis Velazco

★☆☆☆☆

6 months ago

I would suggest you avoid this place for repairs, maybe they do ok with minor maintenance but not anything else, my son's car went in for a brake booster replacement, after completing the job is obvious they didn't bother to check if the repair was done properly just handed the car back, come to find out they didn't do a good job, the brake pedal was soft and sinking all the way to the floor and the brake lights stay on all the time, upon calling them about the new issues that weren't there before they work on it they say it must be a different part that's bad and it would cost more to repair, did not offer to fix their own repair or anything, well I didn't trust them anymore anyways so I went and brought the car home whis is over and hour away upon opening the hood the first thing I saw was some loose nuts just sitting on top of the radiator area that was a bad sign to me, had to spend more time and money to fix it properly, come to find out the new booster wasn't installed properly and the abs system wasn't bleed properly either, used them at your own risk I wouldn't!

Med Moto

★☆☆☆☆

5 months ago

AVOID AT ALL COST!!!!! My wife had took her car in about 3 months ago for overheating, and we had left the car with them to be diagnosed. They came back and said it was one part, picked car up still was overheating. Took the car back again, told them car was still doing the same thing, losing coolant but was never leaking on ground. They one again took the car for diagnostic, we left the car never rushed them. Never got a call from them always had to call and check on it ourselves. We then after a few days get a call, more parts needed (thermostat, and thermostat upper and lower housing) was told that was the issue, and once replaced that would do the trick, so we have these parts replaced wife spent over $500, the first time was over $200. We go pick up car, was told it should be fine, my wife then goes to drive the car next day to work, gets stranded because the car is yet over heating again, and this time she had to pay $227 to have it towed back here. We yet again leave the car for a whole week, never ever got a call, we always had to call them. We were told they could not figure out what was wrong, that they drove it and it never overheated for them, so at this point we are very frustrated after paying all this money and we still have a overheating car. We then gave up on Socios, took the car to dealership who unfortunately wasn’t any help the first time either. We ended up taking the car to another very respected car shop, and they diagnosed it for around two days and drove it, found out the car was actually overheating due to a bad cylinder head and was even told this could have been found if Socios had did a simple coolant leak down test. The shop and even Forman at the dealership service center said, that the thermostat and all other parts maybe except for one that didn’t have anything to do with the car overheating were replaced for absolutely no reason. They told us that these parts were probably just replaced since they were the more common parts to replace for this issue and the easiest to just replace and get the car out of their shop. So in conclusion my wife spent almost $800 or more at Socios, just to get the car back still overheating. We have since took car back to dealership, and our having the cylinder head replaced. I have begged and pleaded with the owner to please give us our money back, as the car was never fixed for the problem brought in. I was told they stand by their work, and they would not be giving us any sort of refund back besides only $100 dollars of the whole total amount, I guess cause felt guilty. Long story short, please avoid this place at any and all cost. I have plenty of documentation to support our claims, from other shop and dealership. My wife and I our now stuck having to look for a lawyer to handle this matter.

K. Dunlap

★★★★★

a month ago

Got a few things done here within the past year on my charger.. and it has always been a good experience. Fredy explained everything in detail. Will definitely recommend