About Business
For professional Car Repair care in Charlotte, NC, Charlotte, look no further than AutoRx Center. Their team excels at delivering top-tier results for Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 473 pieces of feedback. They have become an integral part of the Charlotte, NC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Charlotte, AutoRx Center is ready to assist with your next project or repair.
Google Reviews
Ramond S.
★★★★★
a month ago
I’m a real person and this is an unpaid review. I believe in giving good reviews when earned. The AutoRx Center team is outstanding! Reminds me of my dad’s garage as a kid. I had an excellent experience with this shop from start to finish. The service was professional, transparent, and focused on getting my car fixed right and fast. I brought in a rare Jaguar with a mechanical issue that the dealership misdiagnosed and quoted an insane price to fix. AutoRx took the time to properly evaluate the car, explain what they were seeing, and walked me through my options. Communication with Osman and the service team was clear, pricing was fair, and there were no surprises. What truly set them apart was the willingness to go the extra mile. They found specific parts and called me to schedule the repair. Online scheduling was easy. This level of service is uncommon, especially for import vehicles. If you’re looking for auto repair that combines technical competence, honest pricing, and genuine customer care then pick this one. I confidently recommend them to anyone, particularly owners of Euro imports or luxury vehicles who need a shop they can trust.
lottie m. (Wyldchild)
★★★★★
a month ago
It has taken me months to write this review, I had to make sure that my experiences were not just flukes. From my Nissan, Sentra, my Cadillac xt5, to my mini Cooper I have received nothing but excellent and fair service. I will not take my vehicles anywhere other than Auto RX here in Charlotte. I appreciate all of the work that you guys have done and continue to do, your timing is impeccable. I always get my vehicles back the same day if not the next day. They never perform any work without consulting you and letting you know what is needed exactly how much it’s going to be parts included and if they run into any issues during your repair, they will call you. Tell you what it is and ask you if you’d like them to proceed. When you pick your vehicle up, they have a screen that they show you what they fixed. I love these guys.
Tashandra Brown
★★★★★
2 months ago
I took my Durango to them after months and months of costly repairs. They have great service and wonderful energy. They found the issue very quickly and they were very diligent. I would highly recommend. They’re a little pricey but the work is well worth it. They put forth every effort to fix the problem. I never do reviews but they earned my business for sure.
Kara Clarkson
★★★★★
2 months ago
Took my Equinox in for a diagnostic after receiving an update from a dealership during an inspection. I was super reluctant to do so after what I was told by the dealership, but am so glad I did. The staff was friendly and the mechanic(s) who looked at my car reassured us that nothing was seriously wrong and we just needed an oil change. Where some other shops may have tried to take advantage, not this place! I appreciate their professionalism and honesty. I will be taking my car back for other needed repairs!
Temekia Shipp
★★★★★
5 months ago
They have a very friendly and professional staff. Once I got there, they ordered the part for my SUV, which didn't take very long. Also, it didn't take long at all for them to install the headlight connector wire harness pigtail plug on my 2021 Honda CRV. I definitely will going back there again when I need my car serviced. I was so happy when they told me I get a year warranty for them installing the part. Not too places will give you a 1 year warranty. That definitely made me even happier to want to back again. 🙂
Jon Baker
★★★★★
a month ago
Leah, Debra and Osmond were great to work with. They kept me updated the entire time they worked on my truck and had it ready before I expected. I will be revisiting them in the future for any work I need performed on our vehicles.
E-bo Wil
★★★★★
3 weeks ago
They really are the best! Ive been here a few times. Customer service is great and they do great work! I always feel takened care of!
Greg H
★★★★★
8 months ago
I recently took a trip to Charlotte in my 93 Buick Roadmaster from Atlanta where I stopped at a gas station in Spartanburg for a few minutes. It was 95 degrees out and when I went to start my car again it would just sputter and stop running. I called a tow company to have my car towed to Charlotte and while I was waiting for the tow truck I called AutoRX not knowing anything about them just based on ratings online. I spoke with Oswald and we briefly discussed what the issue may be. I decided to have my car towed directly to AutoRX and luckily they stayed open until 7 PM. I showed up in tow truck with my car at 7:01 PM right as they were closing and they were very nice about it. I can't say enough good things about this shop and Oswald. They told me they would perform a diag on the car and contact me the next day. The next day they contacted me, without me having to call them, with some options and I approved the work. They sent me an estimate online, they have a very nice app that sends you all the details of work to be performed on the car. I approved the estimate online and was told it should be finished by end of day, which it was. They completed the work, contacted me and I picked the car up the next day. The issue was the fuel pump and fuel filters had trash in them which they replaced both which requires dropping the gas tank for the fuel pump. All I can say is these guys saved me in an unfamiliar city where I could have picked the wrong shop however I did not. These guys are awesome! They were professional, had a clean shop and were great with communication. Their prices were also very reasonable compared to Atlanta. I was also able to enjoy myself in Charlotte instead of stressing about my car the entire time wondering what the outcome would be. I just got back to Atlanta with the car with no issues. Thank you!
Luke Brooks
★
☆☆☆☆
a month ago
Do not go to them for inspections. They will ripped you off. I was told that they would have my car look at for Turo the day before picking it up. The next day they act like they didn't know what I was talking about and tried to tell me that it would be 139.99 to look at the car for an inspection even though the information from Turo is basic aka tires, lights, etc. Almost like a state inspection. I will not go back to them and would not recommend. They were belligerent and wasn't helpful. I will be contacting BBB and reporting as well.
Paulina
★★★★★
a month ago
Service has always been great. Front staff always helpful. Most recently went in for an inspection. They were super busy but able to get me in and out!
Heather A
★★★★★
9 months ago
I went in for a PCV valve replacement. Since I had an indication that was the issue before arriving I explained that I would just like that part assessed rather than having a complete diagnostic. I believe I overheard a diagnostic cost $81. They needed to send out to a store for a part. The total time spent there was probably 1.5 hours. The waiting room was comfortable and had a tv and many places to sit. They were courteous to everyone that came in and everyone that called. The restroom was very clean.
Tom Dominach
★★★★★
4 months ago
Brought in a 2006 Chevy Malibu for multiple repairs in order to pass inspection. After diagnositcs were performed I was provided all the details of what needed to be replaced/fixed. I knew it would cost a considerable amount of money, but AutoRx made sure to make the job as cost-effective as possible. Overall, I am satisfied with their service and was able to successfully pass an inspection afterward. I'll definitely be coming back for further business.
Ryan Jacobs
★★★★★
6 months ago
Great service. Very friendly and accommodating. Was very easy to make an online appointment for my state vehicle inspection. Staff were efficient and polite. Had a great conversation the short amount of time that I had to wait. Thank you!
Yashiba Muhammad
★★★★★
4 months ago
I enjoyed my experience at AutoRX Center. I spoke with Deborah on several occasions and she was excellent. She kept me thoroughly informed and updated on everything regarding my vehicle. I will return hopefully not too soon though. 🤗
Frankie James
★★★★★
3 weeks ago
I received great customer service, reasonable princing for the repairs of my car issues, and my car was fixed pretty quickly. Thanks Auto Rx Center.
Freeair Davis
★★★★★
2 years ago
Came here originally to replace my OEM Headlights w LEDS called on Friday 2/24 was told to come in Saturday for what I thought would be a estimate, but were able to squeeze me in and get it taken care of, I was worried because w my LEDs the DRL light bar required separate wiring to the main circuit in order to work, I was worried Tryon Auto would not be able to do this or would skip over al I reiterated to them (several) times the importance of the DRL bar needing to be spliced but regardless they did the wiring exactly how I wanted and my headlights look great I am new to the The state and Charlotte but I am happy to say I feel like I have found a mechanic shop. This will now be my one stop shop not only for when I’m swapping out OEM for aftermarket parts but also for just all around car issues going forward if you’re looking for a good mechanic shop, this is the place for you
Drizz Runner
★★★★★
2 months ago
As usual you guys did a great job on my Cadillac. Since 2018 when I brought this car you guys are the only mechanics I ever let do the repairs. Just wish y’all were still open on Saturdays
Jeffrey Whitney
★★★★★
2 years ago
I’m going to start this off by saying I know nothing about cars, certainly classic foreign cars. I was gifted a vintage 1982 Mercedes SLE and it had a share of problems. I, having grown up and spending most of my adult life in New York City, was not a car person by any stretch of the imagination. Tryon auto took me by the hand, and lead me on a journey of learning and understanding my vehicle, while respecting my naïveté of the automobile industry. In short, they weren’t out to rip me off. I had to have the whole cooling system replaced, including the radiator, steering column reworked and made safe, brakes replaced, and some other labor-intensive tasks that could easily add up to a lot of money. That said, the group was very honest about what needed to be done, fair with pricing, took pictures and documentation like I’ve never seen a car facility take as well as catering to my lack of knowledge and effort to make me really understand what was going on with this vehicle. The staff is outstanding and non-intimidating. I had a number in mind of what I would invest into the vehicle and they came below! I could not be happier. The vehicle is in mint condition and I’m gonna get the detailing in order ASAP. It drives great and I’m very happy. Thank you Tryon!
Charlotte Auto Import
★★★★★
a year ago
I have been using them for over 12 years now and it’s been the most reliable shop since we only deal with high end cars. and we have tried a couple of other shops around to avoid waiting time but they are definitely the best and I rather wait for them ! also price is not too bad compare to others
2facedjay !
★
☆☆☆☆
7 months ago
I was originally charged $1000 for a diagnostic test and starter replacement which is way too expensive for the type of car. Only after I asked to speak with the owner the price was changed. Even after the price change it was still higher than average price by $200. Don’t bring your car here. It use to be fair pricing now that the owner is out for a few weeks the staff is taking advantage of people.
