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About Business
For professional Car Repair care in Charlotte, NC, Charlotte, look no further than Arandas Auto Service. Their team excels at delivering top-tier results for Auto repair shop, Auto parts store, Brake shop and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 83 pieces of feedback. They have become an integral part of the Charlotte, NC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Charlotte, Arandas Auto Service is ready to assist with your next project or repair.
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Google Reviews
Jack Talton
★☆☆☆☆ Cannot recommend or trust this shop. My girlfriend's car was showing a check engine light in January of this year. Having just returned from a trip and needing to drive 3 hours home, she went to this shop to have it diagnosed and fixed prior to driving back. This shop determined that her car needed a new throttle body and mass airflow sensor. All said and done, the job cost roughly $1,100 for parts and labor. A few months later, her check engine came back on. This time I ran the codes and determined the MAF sensor was causing the issue. The car is a Nissan Sentra - a genuine Nissan MAF runs between $200 and $300 depending on where you order. Despite this the shop charged $467 for a Duralast Mass Air Flow Sensor (DL-3135) that retails for $170 at AutoZone (currently on sale for $143). So - they charged $300 more than the part costs (for a non OEM part mind you) and this does not even include labor, and the part did not even last a year. It is truly unclear to me whether the car really needed a new throttle body (I doubt it based on how they handled the MAF). However, it is clear to me that they have no issue charging $300 over retail (almost 3 times the actual price) for a generic part that didn't last. Again - this does not include the labor charge. Do not trust these people - they are predatory and dishonest.
E Mack (E Mack)
★☆☆☆☆ Completely unprofessional scam artists. I dropped off two of my vehicles and the service was horrible. They side swiped and scratched the entire right back corner panel of the first car and transfered white paint from another vehicle. He tried to say it was there before it was dropped off. That's a complete lie. I have cameras with time stamps to prove he's lying. I'll be filing a suit in small claims court. They also left oil on the mats, interior door handles, and the check engine light is now on. The job was for a simple alternator change and a valve cover gasket replacement. That was the first car. The second car required four O2 sensors to be replaced (which I supplied) . Sounds simple enough? Guess again. He charged me 344.00 dollars to replace O2 sensors. The receipt said three sensor replacements two at 109.00 and the third at eighty something. He tried to charge me three hours labor to replace three O2 sensors. Where was the fourth? He didn't replace it and it has disappeared. He only left three used O2's in the car. I'll be including that in my suit. I'll also be filing a complaint with the state Attorney General for fraud. The receipt clearly states three sensors were replaced when we both agreed I dropped off four. He was too ignorant to cover up his blatant, fraudulent, predatory charges. Also, this guy is a liar. I dropped off the second car when I picked up the first. I called him immediately when I saw the damage. Why didn't he explain the oil left all over the inside of the vehicle. He didn't offer to clean that. Again, why was it there in the first place? Look at the labor price on three O2 sensors on the receipt that I supplied myself. It takes a max of 20 mins. to change a sensor, especially with a lift. He charged me at an hour each. Lastly, on the receipt it says diagnosis 0.00. What a joke I have an obd2 scan tool, that's why I brought the sensors. Auto one or Advanced will scan for codes free at any given time. This guy is a certified clown
Pam Martinez
★★★★★ Great fast easy friendly service and great prices. Front desk Hector was super helpful and the mechanic Samuel was very professional also very knowledgeable definitely recommend!
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